Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,237 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,237 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

1412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

Write Your review

Tell us how Trade Radiators made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Trade Radiators 5 star review on 14th November 2025

184

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My radiator was delivered reasonably very quickly on 3rd day of purchase in very good condition in proper packaging. Radiator is installed but not yet connected to the water mains. Hope, it was pressure tested by the manufacturer. Thanks”

Helpful Report

Posted 3 months ago

Thank you for your fantastic 5-star review! We're so pleased to hear that your radiator arrived quickly and in great condition. We always strive to ensure our products are well-packaged for safe delivery. We're sure the manufacturer has done a thorough job with the pressure testing, but please don't hesitate to reach out if you have any questions once you're ready to connect it. Your feedback is truly appreciated! Warm regards, Kim Brines

Posted 3 months ago

“great service all went well arrived with no issues and as i ordered looks good its not up yet work still going on but i am sure will look great / good quality will use again”

Helpful Report

Posted 3 months ago

“Helpful, well priced, excellent customer service. I will purchase from Trade Radiators again.”

Helpful Report

Posted 3 months ago

“Fantastically helpful custoner service phone line; quick delivery. Great choice of products. Couldn't ask for more, thanbk you.”

Helpful Report

Posted 3 months ago

Thank you so much for your wonderful 5-star review! We're delighted to hear that you found our customer service helpful and that your order was delivered quickly. It's fantastic to know you appreciated our product selection. Your feedback means a lot to us, and we're here to assist you whenever you need. Best wishes, Kim Brines

Posted 3 months ago

“Very helpful, knowledgeable and endlessly patient staff. Recently used for the second time, again ordering the Apollo Roma product and both service and product both faultless. This business will now be my go-to for radiators.”

Helpful Report

Posted 3 months ago

Thank you for your amazing 5-star review! We truly appreciate your kind words about our helpful and knowledgeable staff. It's fantastic to know that you have had a great experience with your orders, and we’re honoured to be your go-to for radiators. Your continued trust in us means the world, and we’re always here to assist you with anything you need. Warm regards, Kim Brines

Posted 3 months ago

“Products are brilliant, well made and exactly what you see on the website. Had a slight issue with 1 of the radiators but this was rectified straight away and back with us within 2 weeks. The customer service is 10/10.”

Helpful Report

Posted 3 months ago

Thank you for your wonderful 5-star review! We're thrilled to hear that you're happy with our products and that any issues were resolved quickly. It’s fantastic to know that our customer service made such a positive impression on you. We truly value your feedback and are here to help you anytime you need assistance in the future. Warmest regards, Kim Brines

Posted 3 months ago

“Brilliant product. Great communication, fast delivery”

Helpful Report

Posted 3 months ago

Thank you for your fantastic 5-star review! We're thrilled that you found our product brilliant and that our communication and delivery met your expectations. Your satisfaction is incredibly important to us, and we appreciate your feedback. If you need anything else, feel free to reach out anytime. Warm regards, Kim Brines

Posted 3 months ago

“Great service, next day delivery. Very pleased with the product.”

Helpful Report

Posted 3 months ago

Thank you for your fantastic 5-star review! We're so glad to hear that you experienced great service and next day delivery. It's wonderful to know that you’re pleased with your product. Your satisfaction is our top priority, and we’re always here to help if you need anything in the future. Best wishes, Kim Brines

Posted 3 months ago

“Really pleased with my radiator valves. Very reasonable price compared to other suppliers. Good quality. Quick delivery. Highly recommend.”

Helpful Report

Posted 3 months ago

Thank you for your amazing 5-star review! We're delighted to hear that you're pleased with your radiator valves and found our prices competitive. It's great to know you had a quick delivery experience as well. Your recommendation means a lot to us, and we're always here if you need any assistance in the future. Warm regards, Kim Brines

Posted 3 months ago

“The radiator was delivered very quickly and is now installed. It looks very stylish and funtions. I will not really know about its performance until the winter but I have no reason to doubt its efficiency. The deliverer did phone in advance but unfortuately I terminated the call before he had chance to say much mistaking it for a nuisance call. I did apologise to the driver who I must say was very smart and businesslike. The price of the radiator was very competetive.”

Helpful Report

Posted 3 months ago

Thank you so much for your wonderful 5-star review! We're thrilled to hear that your radiator arrived quickly and has added a stylish touch to your space. It's always great to have a product that not only looks good but also functions well. We completely understand the mix-up with the delivery call, and we're pleased to hear that our driver made a good impression. If you ever need anything or have questions about your radiator's performance in the winter, we're here to help! Warm regards, Kim Brines

Posted 3 months ago

“Great price quick delivery Towel was brought to replace one which cost a lot more years ago so was worried it would not be as good quality need not have worried excellent towel rail plumber was very impressed as well”

Helpful Report

Posted 3 months ago

Thank you so much for your fantastic 5-star review! We're thrilled to hear that you're impressed with the quality of your new towel rail, especially after your previous experience. It's great to know that your plumber was also pleased! Your satisfaction means everything to us, and we're always here if you need assistance in the future. Best wishes, Kim Brines

Posted 3 months ago

“Replaced two steel rads. with one 590 x 1540 and one 690 x 740 Nordic Omega Modern rads. They have enhanced the look of my apartment and are very economical to run. All items supplied by Trade Radiators on time and in perfect condition - many thanks.”

Helpful Report

Posted 3 months ago

Thank you for your amazing 5-star review! We're delighted to hear that the Nordic Omega Modern radiators have enhanced your apartment's look and that they’re economical to run. It’s fantastic to know that everything arrived on time and in perfect condition. Your satisfaction means the world to us, and we're here if you need any further assistance! Warm regards, Kim Brines

Posted 3 months ago

“Good service and information with a speedy deivery and keen prices.”

Helpful Report

Posted 3 months ago

Thank you for your wonderful 5-star review! We’re so pleased to hear that you appreciated our service, speedy delivery, and competitive prices. Your satisfaction is our top priority, and we’re here to help if you need anything further! Warm regards, Kim Brines

Posted 3 months ago

“Delivery on time Packaged really well which is great to ensure no damage to Radiator during transit”

Helpful Report

Posted 3 months ago

Thank you for your fantastic 5-star review! We’re thrilled to hear that your radiator arrived on time and was packaged so well. Protecting our products during transit is a top priority, and we're glad it met your expectations. If you need any further assistance, feel free to reach out! Warm regards, Kim Brines

Posted 3 months ago

“Good service and radiator arrived within 2 days of order”

Helpful Report

Posted 3 months ago

Thank you for your fantastic 5-star review, Verified! We’re delighted to hear that you received your radiator so quickly after placing your order. Your positive feedback about our service is greatly appreciated! If you need anything else, just let us know. Warm regards, Kim Brines

Posted 3 months ago

“Great product , fantastic price and really quick delivery!! Would recommend to anyone. Thanks!!”

Helpful Report

Posted 3 months ago

Thank you for your amazing 5-star review, Verified! We're thrilled to hear that you found our product great, the price fantastic, and the delivery quick. Your recommendation means the world to us! If you need anything else, just let us know. Warm regards, Kim Brines

Posted 3 months ago

“Excellent service. I ordered my item at lunchtime and it arrived next day as promised. Can't fault the service.”

Helpful Report

Posted 3 months ago

Thank you so much for your wonderful 5-star review! We're so pleased to hear that your order arrived right on time and that you're happy with our service. Your satisfaction is our priority, and we truly appreciate your feedback! Warm regards, Kim Brines

Posted 3 months ago

“I had a tight timeline. They delivered on their promise and stayed in touch throughput. Product as described, will wait till winter to see what heat it pumps out :-).”

Helpful Report

Posted 3 months ago

Thank you for your excellent 5-star review, Verified! We're thrilled to hear that we met your timeline and kept in touch throughout the process. It's great that the product is just as you expected. We can't wait for you to experience its performance this winter! If you have any questions in the meantime, feel free to reach out. Warm regards, Kim Brines

Posted 3 months ago

“Excellent and helpful - great product”

Helpful Report

Posted 3 months ago

Thank you so much for your fantastic 5-star review, Manon! We're delighted to hear that you found our service helpful and are happy with your product. Your satisfaction means a lot to us, and we're here anytime you need assistance! Warm regards, Kim Brines

Posted 3 months ago

“The heated towel rail looks great. The order and delivery were both simple and quick. We're not using it daily for heat, as it's summer, but we know that it works as expected.”

Helpful Report

Posted 3 months ago

Thank you for your glowing 5-star review, Verified! We're so pleased to hear that your heated towel rail looks great and that you found the order and delivery process smooth and quick. It's wonderful that you're already confident it will perform well, even in the summer months. If you ever need assistance or have questions, we're here to help! Warm wishes, Kim Brines

Posted 3 months ago

Trade Radiators is rated 4.7 based on 5,237 reviews