Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,243 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,243 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

1412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 20th November 2025

185

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. I ordered my item at lunchtime and it arrived next day as promised. Can't fault the service.”

Helpful Report

Posted 4 months ago

Thank you so much for your wonderful 5-star review! We're so pleased to hear that your order arrived right on time and that you're happy with our service. Your satisfaction is our priority, and we truly appreciate your feedback! Warm regards, Kim Brines

Posted 3 months ago

“I had a tight timeline. They delivered on their promise and stayed in touch throughput. Product as described, will wait till winter to see what heat it pumps out :-).”

Helpful Report

Posted 4 months ago

Thank you for your excellent 5-star review, Verified! We're thrilled to hear that we met your timeline and kept in touch throughout the process. It's great that the product is just as you expected. We can't wait for you to experience its performance this winter! If you have any questions in the meantime, feel free to reach out. Warm regards, Kim Brines

Posted 3 months ago

“Excellent and helpful - great product”

Helpful Report

Posted 4 months ago

Thank you so much for your fantastic 5-star review, Manon! We're delighted to hear that you found our service helpful and are happy with your product. Your satisfaction means a lot to us, and we're here anytime you need assistance! Warm regards, Kim Brines

Posted 3 months ago

“The heated towel rail looks great. The order and delivery were both simple and quick. We're not using it daily for heat, as it's summer, but we know that it works as expected.”

Helpful Report

Posted 4 months ago

Thank you for your glowing 5-star review, Verified! We're so pleased to hear that your heated towel rail looks great and that you found the order and delivery process smooth and quick. It's wonderful that you're already confident it will perform well, even in the summer months. If you ever need assistance or have questions, we're here to help! Warm wishes, Kim Brines

Posted 4 months ago

“Great service and product”

Helpful Report

Posted 4 months ago

Thank you for your wonderful 5-star review, Verified! We're thrilled to hear that you had great service and are pleased with your product. Your satisfaction is what we strive for, and we're always here to assist you if needed. Warm wishes, Kim Brines

Posted 4 months ago

“Brilliant company, great products and service”

Helpful Report

Posted 4 months ago

Thank you for your fantastic 5-star review, Verified! We're delighted to hear that you believe we have brilliant products and service. Your appreciation means a lot to us, and we're always here to help if you need anything in the future. Warm wishes, Kim Brines

Posted 4 months ago

“Easy to use Web site, good range. Quick delivery. Would be happy to use again.”

Helpful Report

Posted 4 months ago

Thank you for your stellar 5-star review! We're so glad to hear that you found our website easy to use and enjoyed our range of products. Quick delivery is always a priority for us, and we're thrilled to know you'd happily use us again. If you need any assistance in the future, we're just a click away! Warm regards, Kim Brines

Posted 4 months ago

“I’ve used Trade Radiators on a number of occasions now for pipe sleeves and radiator valves, they are always very prompt with deliveries and are very helpful over the phone if you have any kind of query. Would certainly recommend 👍🏻”

Helpful Report

Posted 4 months ago

Thank you for your amazing 5-star review, Verified! It's wonderful to hear that you've had positive experiences with our pipe sleeves and radiator valves. We're committed to providing prompt deliveries and excellent customer service, and we appreciate your recommendation! If you ever have any questions or need assistance, don't hesitate to give us a call. Warm regards, Kim Brines

Posted 4 months ago

“Prompt delivery every fine”

Helpful Report

Posted 4 months ago

Thank you for your wonderful 5-star review, Verified! We're thrilled to hear that you had a prompt delivery experience. Your satisfaction is our top priority, and we appreciate your support. If you need any further assistance or have questions in the future, don’t hesitate to reach out! Best wishes, Kim Brines

Posted 4 months ago

“Nordic Oslo has 15 Years guarantee We’ve still haven’t fit it as yet but looks lot better in traditional style”

Helpful Report

Posted 4 months ago

Thank you for your fantastic 5-star review, Verified! We're delighted that you love the traditional style of the Nordic Oslo radiator. The 15-year guarantee is just another assurance of its quality. We hope it serves you well once installed. If you have any questions or need further assistance, feel free to reach out! Warm regards, Kim Brines

Posted 4 months ago

“Ordered a towel radiator, arrived within two days. When opened, it was slightly damaged. Communication with the company was very straightforward, I sent a couple of photo’s and a new radiator was sent next working day. Decent product, fair price, excellent customer service.”

Helpful Report

Posted 4 months ago

Thank you for your excellent 5-star review, Verified! We’re so pleased to hear that our customer service met your expectations and that we could quickly resolve the issue with your radiator. Your feedback on our product and service is truly valued, and we’re grateful for your support. We look forward to serving you again soon! Warm regards, Kim Brines

Posted 4 months ago

“Good, robust quality radiator.”

Helpful Report

Posted 4 months ago

Thank you for your wonderful 5-star review, Verified! We're thrilled to hear that you find our radiator to be of good, robust quality. Your feedback is greatly appreciated and motivates us to continue providing excellent products. We look forward to serving you again in the future! Warm regards, Kim Brines

Posted 4 months ago

“MAGENTA CURVE. TRADERADIATORS WEBSITE = EXCELLENT ORDERING PROCEDURE = EXCELLENT DELIVERY DATE NOTICE = EXCELLENT PROMPTENESS IN DELIVERY = EXCELLENT INSTALLATION INSTRUCTIONS = EXCELLENT WOULD I RECOMMEND TO OTHERS TO USE TRADERADIATORS = YES.”

Helpful Report

Posted 4 months ago

Thank you so much for your outstanding 5-star review, Verified! We’re absolutely delighted to hear that you had a wonderful experience with our website, ordering procedure, and delivery. It’s fantastic to know that you found our installation instructions helpful as well. Your recommendation means the world to us, and we can’t wait to serve you again in the future! Warm wishes, Kim Brines

Posted 4 months ago

“I've had a lot of issues recently with companies failing to deliver to my home, citing "but you live in a remote area!" as an excuse for delay after delay. Trade Radiators, on the other hand, delivered really quickly and at a good price. What a welcome change! I wish more companies were like this lot.”

Helpful Report

Posted 4 months ago

Thank you for your fantastic 5-star review, Verified! We’re thrilled to hear that you had a smooth and quick delivery experience with us. It’s wonderful to know that we could provide the service you deserve, especially when others have fallen short. Your kind words mean a lot to us, and we can't wait to assist you again in the future! Warm regards, Kim Brines

Posted 4 months ago

“I received top class service from start to finish and the radiator was in perfect condition when it arrived”

Helpful Report

Posted 4 months ago

Thank you for your amazing 5-star review, Verified! We’re so happy to hear that you received top-class service from start to finish and that your radiator arrived in perfect condition. Your satisfaction means the world to us, and we truly appreciate your positive feedback. We can’t wait to assist you again in the future! Warm regards, Kim Brines

Posted 4 months ago

“Great company to purchase from. The Items I have purchased have all been excellent quality and delivered promptly.”

Helpful Report

Posted 4 months ago

Thank you so much for your fantastic 5-star review, Verified! We’re thrilled to hear that you found our products to be of excellent quality and that your order was delivered promptly. Your satisfaction is incredibly important to us, and we truly appreciate your feedback. We look forward to welcoming you back for your future purchases! Warm wishes, Kim Brines

Posted 4 months ago

“Excellent service and delivery. Customer service excellent when called with query”

Helpful Report

Posted 4 months ago

Thank you for your excellent 5-star review, Verified! We’re so glad to hear that our service and delivery met your expectations. It’s wonderful to know that our customer service team could assist you effectively with your queries. Your satisfaction is our top priority, and we truly appreciate your feedback. We hope to serve you again soon! Warm wishes, Kim Brines

Posted 4 months ago

“Easy to browse, compare and purchase. Pick up and nswer telephone queries very quickly. Dispatch promptly and arrived secured and undamaged. (Helpful courier too!) Good value, came will all bits. Very, very impressed and pleased.”

Trade Radiators 5 star review on 25th June 2025

Helpful Report

Posted 4 months ago

Thank you for your wonderful 5-star review, Verified! We’re thrilled to hear that you found our browsing and purchasing process smooth and easy. It’s great to know that your queries were answered quickly and that your order was dispatched securely. We believe in providing good value, so it’s fantastic to hear you were pleased with everything! We appreciate your feedback and look forward to serving you again! Warm regards, Kim Brines

Posted 4 months ago

“Excellent support and advice from the help desk, bought two radiators and the lool really good and were straightforward to fit by the plumber.”

Helpful Report

Posted 4 months ago

Thank you for your wonderful 5-star review, Verified! We're delighted to hear that our help desk provided you with excellent support and advice. It's great to know that your new radiators look fantastic and were straightforward for your plumber to fit. Your satisfaction means everything to us, and we appreciate your feedback immensely. We look forward to serving you again! Warmest regards, Kim Brines

Posted 4 months ago

“Aluminium radiator was bought for the bathroom. Tired of rusting rads where tenants don't open the bathroom window or turn the state of the art Extractor on. Not fitted yet. Info on it good so far. Delivery good, etc.”

Helpful Report

Posted 4 months ago

Thank you for your fantastic 5-star review, Verified! We're thrilled to hear you've chosen our aluminium radiator for your bathroom and appreciate your feedback on the delivery and information provided. We hope the installation goes smoothly and eliminates the rust issues you've been experiencing. Your satisfaction is important to us, and we look forward to serving you again in the future! Warm regards, Kim Brines

Posted 4 months ago

Trade Radiators is rated 4.7 based on 5,243 reviews