Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,324 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,324 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

1412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 17th February 2026

V Customer

Trade Radiators 5 star review on 3rd January 2026

Trade Radiators 5 star review on 19th December 2025

V Customer

193

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very impressive service from ordering (with a great sale discount) through to on time easy to track delivery. Packaging was virtually bomb proof so radiator is in perfect condition. 5 stars well deserved.”

Helpful Report

Posted 4 weeks ago

Thank you for sharing your experience. We’re glad to hear the service, discount, delivery timing, and packaging met your expectations, and that the radiator arrived in perfect condition. If there’s anything else you need, we’re here to help. Kind regards, Kim Brines

Posted 4 weeks ago

“Very easy process. Good communication throughout. Prompt delivery. Excellent courier service.”

Helpful Report

Posted 1 month ago

Thank you for sharing your experience. We’re glad to hear the process was easy, communication was good, and delivery prompt with excellent courier service. If there’s anything else you need, we’re here to help. Kind regards, Kim Brines

Posted 4 weeks ago

“Very easy to order and delivery very quick”

Helpful Report

Posted 1 month ago

Thank you for sharing your experience. We’re glad to hear the ordering process was smooth and delivery was quick. If there’s anything else you need, we’re here to help. Kind regards, Kim Brines

Posted 1 month ago

“The quality and finish of the towel radiator is amazing even the valves are available in the same gun metal finish which is beautiful.”

Helpful Report

Posted 1 month ago

Thank you for sharing your feedback. We’re delighted you’re enjoying the quality and finish, and that the gun metal valves complement the radiator so well. If there’s anything else you need, we’re here to help. Kind regards, Kim Brines

Posted 1 month ago

“Terrific service! Amanda was really helpful processing our telephone order quickly and arranging next day delivery.”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share your experience. We’re really glad Amanda could help and that the order processing and next-day delivery met your needs. If there’s anything else you require, we’re here to help. Kind regards, Kim Brines

Posted 1 month ago

“Very good communication and quick response to email sent to them”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share your experience. We’re glad our communication and quick response met your needs. If there’s anything else you require, we’re here to help. Kind regards, Kim Brines

Posted 1 month ago

“Great choice of radiators. Good quality and quick delivery”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share your experience. We’re glad you’re happy with the radiators, quality, and fast delivery. If there’s anything else you need, we’re here to help. Kind regards, Kim Brines

Posted 1 month ago

“Competitive prices and super quick delivery can highly recommend”

Helpful Report

Posted 1 month ago

Thank you for taking the time to leave a review. We’re delighted to hear you found our prices competitive and delivery super quick. If there’s anything else you need, we’re here to help. Kind regards, Kim Brines

Posted 1 month ago

“I had sent an email enquiry to the company contact form over the Christmas and New Year break. I got a very helpful and pleasant reply from Gillian at the customer services team and subsequently ordered a radiator. The radiator was delivered ontime by DHL and I found it to be a well made and nicely finished towel radiator, much better than the one I was replacing in a rented property. It fitted well and has a good guarantee period likely to outlast the previous radiator. Very pleased, would buy again from TR”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share your experience. We’re delighted Gillian could help during the Christmas period and that you’re pleased with the radiator, delivery, and guarantee. If there’s anything else you need for future orders, we’re here to help. Kind regards, Kim Brines

Posted 1 month ago

“Radiators good to look at (well, as attractive as radiators can be!) and reasonably priced. Service was excellent - customised colour but delivery was much earlier than quoted. Communication was good. Would buy from Trade Radiators again.”

Helpful Report

Posted 1 month ago

Thank you for your 5 star review and for sharing your experience. We’re delighted to hear you found the radiators attractive, well priced, and that our service, colour customisation, and communication met your needs. It’s great that the delivery came earlier than expected too. If there’s anything else we can assist with as you continue your project, we’re here to help. Kind regards, Kim Brines

Posted 1 month ago

“Over the past couple of years, I have purchased 6-7 radiators for our house refurbishing project. Each time, the delivery has been prompt, and the prices have been consistently good. I highly recommend them without hesitation.”

Trade Radiators 5 star review on 13th January 2026

Helpful Report

Posted 1 month ago

Thank you for your 5 star review and for sharing your experience. We’re delighted to hear you’ve had such a positive experience with Trade Radiators and that our delivery times and pricing have met your needs. If there’s anything else we can help with as you continue your project, we’re here for you. Kind regards, Kim Brines

Posted 1 month ago

“We are so pleased with our Nordic Oslo radiators. Our builder wrongly sized one of the rads but that was easily rectified. Customer service operators were pleasant and helpful in resolving our problem. Would recommend.”

Helpful Report

Posted 1 month ago

Thank you for your 5 star review and for sharing your experience. We’re delighted to hear you’re pleased with the Nordic Oslo radiators and that the sizing issue was resolved smoothly. If you need anything else, we’re here to help. Kind regards, kim Brines

Posted 1 month ago

“Well what can I say, I never thought that a radiator could make such a difference to a room, I love it!! The heat it gives out is tremendous too. It was delivered on time, with great communication-thank you.”

Helpful Report

Posted 2 months ago

Thank you for your 5 star review and for sharing your experience. We’re thrilled to hear the radiator has made such a difference in your room and that the heat output and delivery were on point. If you need anything else, we’re here to help. Kind regards, Kim Brines

Posted 1 month ago

“I'm on my 6th Nordic Oslo radiator, a mix of white & anthracite,they've all been excellent quality, well packaged and promptly delivered with first rate communication prior to delivery.”

Helpful Report

Posted 2 months ago

Thank you for your 5 star review and for sharing your experience. We’re thrilled to hear you’ve been consistently happy with the Nordic Oslo radiators and that each delivery has been well packaged with good communication. If you need anything else, we’re here to help. Kind regards, Kim Brines

Posted 2 months ago

“I sent a message about the towel rail I was interested in, which was answered very quickly. I subsequently ordered the towel rail which arrived just as quickly. It was well packaged & fitted with no issues at all. Great product, great service, great people. Thank you”

Trade Radiators 5 star review on 14th December 2025

Helpful Report

Posted 2 months ago

Thank you for your 5 star review and for sharing your experience. We’re thrilled the towel rail arrived quickly, was well packaged, and fitted with no issues. If you need anything else, we’re here to help. Kind regards, Kim Brines

Posted 2 months ago

“Radiator was exactly as shown loving the colour and quality very happy with purchase and delivery service would recommend to family and friends”

Helpful Report

Posted 2 months ago

Thank you for your 5 star review and for sharing your experience. We’re thrilled that the radiator met your expectations in colour and quality, and that the delivery service went smoothly. If you need anything else, we’re here to help. Kind regards, Kim Brines

Posted 2 months ago

“Put an order in on line. Sometime later I had a telephone call from a lady (Scottish) at Trade Radiators informing me that the radiator feet i had ordered were the wrong ones and informed me of the ones that I needed. Although I did not ask if there was a price difference. Within 30 minutes of ending the call I received notification of a refund. Great service many thanks.”

Helpful Report

Posted 2 months ago

Thank you for your 5 star review and for sharing your experience. We’re glad the guidance over the phone helped you choose the correct radiator feet and that the refund was processed promptly. If you need anything else, we’re here to help. Kind regards, Kim Brines

Posted 2 months ago

“Brilliant radiators and great price. The ordering and delivery was excellent too”

Helpful Report

Posted 2 months ago

Thank you for your 5 star review and for sharing your experience. We're delighted you found the radiators brilliant and that the price, ordering, and delivery were excellent. If you need anything else, we're here to help. Kind regards, Kim Brines

Posted 2 months ago

“Great service and quality product”

Helpful Report

Posted 2 months ago

Thank you for your 5 star review and for sharing your experience. We're delighted you felt the service was great and the product quality met your expectations. If you need anything else, we're here to help. Kind regards, Kim Brines

Posted 2 months ago

“Great items, lots of choice, quick and helpful efficient service”

Helpful Report

Posted 2 months ago

Thank you for your 5 star review and for sharing your experience. We're delighted you found great items with lots of choice and that the service was quick, helpful, and efficient. If you need anything else, we're here to help. Kind regards, Kim Brines

Posted 2 months ago

Trade Radiators is rated 4.7 based on 5,324 reviews