Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,287 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,287 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

1412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 3rd January 2026

Trade Radiators 5 star review on 19th December 2025

189

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and fantastic products. Will definitely use again.”

Helpful Report

Posted 2 years ago

Thank you so much for the wonderful feedback, it is much appreciated. We look forward to welcoming you back in the future.

Posted 2 years ago

“Delivery was first class. The radiator was smashing. Just what I ordered.”

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Posted 2 years ago

We are delighted you are so pleased with your purchase Lesley! Thank you for your positive review, it is much appreciated.

Posted 2 years ago

“I purchased a designer towel rail three years ago from Trade Radiators, which I'm very happy with. Recently, I discontinued my gas supply, so needed to purchase a kit to change the rad to electric. The fittings on the kit didn't seem to fit my towel rail, so I needed to contact customer support. It turned out to be my error! Amanda was very patient and talked me through the entire process. Great product, and great support!”

Helpful Report

Posted 2 years ago

Thank you so much for your positive review. Our customer service team are always happy to help!

Posted 2 years ago

“Everything with them was good. Would use them again.”

Helpful Report

Posted 2 years ago

We are so pleased you are happy with your purchase Stuart! Thank you for shopping with us, we look forward to welcoming you back again!

Posted 2 years ago

“Good service. One of the three radiators I ordered came with an incorrect part. Trade Radiators supplied the correct part within 24 hours.”

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Posted 2 years ago

Thank you so much for your 5 star review! Glad we could get this sorted quickly for you.

Posted 2 years ago

“very quick service i would use again”

Helpful Report

Posted 2 years ago

Thank you for your 5 star review! We look forward to welcoming you back in the future.

Posted 2 years ago

“Great product, fast delivery”

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Posted 2 years ago

Glad to hear it Adam, thank you so much for shopping with us!

Posted 2 years ago

“Trade Radiators was very easy to deal with, good on-line site with all the information I needed to help me make a considered choice. The prices were very competitive, and when the order arrived (on time)I was very pleased and impressed with the quality of the products. I Will Definitely Use them Again.”

Helpful Report

Posted 2 years ago

That is fantastic to hear Michael, we are so pleased you were happy with your order! Thank you very much for the positive feed back and recommendation, we look forward to welcoming you back next time.

Posted 2 years ago

“Great service as always! The best prices, free and fast delivery. Well packaged and look and work great. This is the 2nd time I’ve used this company. Don’t get radiators from high street merchants, they are expensive, rust and don’t last.”

Helpful Report

Posted 2 years ago

That’s amazing to hear and very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you! We hope to welcome you back again in the future.

Posted 2 years ago

“Delighted with the service and the product”

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Posted 2 years ago

We are thrilled to hear this Jane! Thank you so much for your 5 star review and positive feedback.

Posted 2 years ago

“The radiators were delivered promptly, fitted and they certainly look good. I would recommend them to friends.”

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Posted 2 years ago

Glad you're happy with your purchase Christine! Thank you for your positive review.

Posted 2 years ago

“Excellent sevice,fast delivery,quality product,what more do you want”

Helpful Report

Posted 2 years ago

We are delighted that you're so pleased with your purchase and the service Neil, thank you for choosing Trade Radiators.

Posted 2 years ago

“Received as expected, would highly recommend”

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Posted 2 years ago

Fantastic, thank you! The positive review and recommendation is much appreciated.

Posted 2 years ago

“Delivery dates well communicated, goods arrived in excellent condition.”

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Posted 2 years ago

Thank you very much for your positive review, it is much appreciated.

Posted 2 years ago

“Chased my order on working day 7. Was advised that the order was ready for dispatch and that the courier would be in touch to arrange delivery over the next few days. Politely requested that if the courier had the goods then it would help me co-ordinate with the plumber if they could call back that day to arrange delivery within SLA. The operator said she would request that but could not guarantee it. I was disappointed by the lack of care and the 'hand off' of responsbility to another party when in fact my purchase was with Trade Radiators and not the courier. I have used Trade Radiators before and rated the products (hence my return custom) but in this case, a simple request has been handled poorly, when in fact it could have given me a much better customer experience with very little extra effort. In summary, good products but Trade Radiators' customer care seems to end when the order is handed over to the courier.”

Helpful Report

Posted 2 years ago

Really sorry about that Steven, some couriers can take a bit longer with Scotland deliveries as they do the routes less often which can delay a little occasionally. We are in Glasgow ourselves and find this equally frustrating, it's only certain products that ship this way (on pallets) so doesn't happen terribly often. Apologies for the inconvenience. Any future orders please mention this and my name (Julie Boyle) and I will ensure you get a generous discount. I have also applied a discount refund of £100 to this order for you. Sorry again.

Posted 2 years ago

“Easy ordering, prompt delivery, well packed, good quality, plumber was impressed.”

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Posted 2 years ago

Glad to hear it! Thank you so much for shopping with us.

Posted 2 years ago

“I was looking for a specific size of anthracite column radiator. The Trae Radiators web site was very easy to use with the products organised and searchable in many ways which made finding what I wanted very simple. I ordered the radiator and it arrived within a day - unbelievable. The quality of the radiator is excellent with a good anthracite paint coating, good quality wall mount brackets and excellent value. I can't fault the service and product. Highly recommended.”

Helpful Report

Posted 2 years ago

That is absolutely wonderful to hear John, we are thrilled you are so happy with your new radiator! Thank you for your positive comments and recommendation. We hope to welcome you back in the future.

Posted 2 years ago

“Excellent products, bought 3 reasonable radiators, look great but not yet installed. The ordering and delivery were superb. I ordered an out of stock radiator and the customer service was exceptional helpful. Would highly recommend so far!”

Helpful Report

Posted 2 years ago

We are thrilled to hear this! Our team are always happy to help. Thank you for your positive review and wonderful comments!

Posted 2 years ago

“looks great, well packaged, fast delivery”

Helpful Report

Posted 2 years ago

Glad to hear it! Thank you for your 5 star review, it is much appreciated!

Posted 2 years ago

“Disappointed when my two radiators arrived damaged but that was due to poor packaging by the manufacturer. One call to customer services and the problem was resolved without any drama.”

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Posted 2 years ago

Thank you so much for your positive review, glad we could get you all sorted with no issues. Our apologies again for this.

Posted 2 years ago

Trade Radiators is rated 4.7 based on 5,287 reviews