Toy Street Reviews

Name: Toy Street
Address: 40 Barnard Road, Norwich, Norfolk
Rating: 4.68

4.7 Rating 7,097 Reviews

93 %

of reviewers recommend Toy Street

4.7

Based on 7,097 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Toy Street:

Here at Toy Street, we want you to have the best toys at the best prices. We source all the latest and greatest toys so there’s always something for everyone, no matter the occasion. From new-borns to preteens and even beyond, our focus is to bring families together and enrich lives with fun and learning.

You’ll find thousands of carefully chosen products on Toy Street – with more always on the way! We strive to sell only the most high-quality toys, with an emphasis on encouraging learning and creativity. Enhance your child’s development and skills with toys and games they’ll think of fondly for years to come.

Remember to shop Toy Street, where fun lives!

Visit Website

Phone:

1603 974303

Email:

mail@toystreet.co.uk

Location:

40 Barnard Road,
Norwich
Norfolk
NR5 9JB

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Toy Street 5 star review on 27th July 2025

Anonymous

Anonymous // 01/01/2019

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“can improve the packaging for the delivery”

Helpful Report

Posted 5 years ago

Oh no! We are sorry for this! Please let our customer service team know how we can improve!

Posted 5 years ago

“I purchased the yellow baby shark but received the pink Mommy shark and this was a gift for a baby boy so quite disappointed unfortunately.”

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Posted 5 years ago

Oh no! If you would like us to resolve this, please contact our customer service team! We would be happy to look into this!

Posted 5 years ago

“not bad bla bla”

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Posted 5 years ago

Thank you! Please let us know how we could improve our service!

Posted 5 years ago

“Easy to order”

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Posted 5 years ago

Thank you Kath, I'm glad you found our website easy to navigate!

Posted 5 years ago

“rapido atendimento, mas o produto estava amassado”

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Posted 5 years ago

“I haven't received my goods”

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Posted 5 years ago

“Order fulfilment and delivery was great. However, some parts of a meccano set were missing and I'm still waiting for a response to my phone call and follow up email.”

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Posted 5 years ago

“The stuffed animal I ordered was extremely smaller than what I anticipated, but shipping was fast and product quality was good.”

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Posted 5 years ago

“Due to an issue with the website my order took much longer than expected but customer service was friendly and quite helpful and gave me a refund to the shipping costs.”

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Posted 5 years ago

“Bought as a gift, it arrived within the time stated, but was very damaged. It wasn't packaged enough be I believe that it was damaged on transit, that or it was damaged when sent to me.”

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Posted 5 years ago

“Great quality toys at great prices , delivery took a very long time (over 4 weeks) . Customer services were reassuring but it took a while to get a response .”

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Posted 5 years ago

“Box arrived all bashed up and ripped,opened Christmas day one of parts damaged had to botch it together so my daughter wasn't disappointed as cried when told her it was broke ,have photos of damage to box and item”

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Posted 5 years ago

“Honestly can't complain too much but the shipping prices for a stuffed toy are kinda absurd. Rest of the website 10/10.”

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Posted 5 years ago

“First delivery was the wrong item and delivery was lengthy”

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Posted 5 years ago

“Thought that the site was quite good; however I was not impressed by the price of postage; I had to pay £5.99 or £6.99. Quite a price on top of the present, even more so when I thought I’d paid £5.99 and got billed £6.99.”

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Posted 5 years ago

“Easy to shop, good items available just waiting for my things to get here. Very excited !!”

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Posted 5 years ago

“Prices are great however stock availability is not. 7 pages of a specific brands toy, 5 of those pages are out of stock. Not great on the lead up to Christmas.”

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Posted 5 years ago

Thanks for the feedback! We've been extremely busy recently which is why our stock has been running low, however, keep an eye on our website because our procurement team are working hard to secure more stock.

Posted 5 years ago

“Prompt dispatch and delivery but toy packaging damaged due to poor delivery box”

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Posted 5 years ago

“God prompt service. Will definitely recommend them. Will use again.”

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Posted 5 years ago

“Fast delivery, great assistance”

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Posted 5 years ago

Toy Street is rated 4.7 based on 7,097 reviews