Tower Reviews

Name: Tower
Rating: 4.16

4.2 Rating 5,574 Reviews

80 %

of reviewers recommend Tower

4.2

Based on 5,574 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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H Cottrell

T Tunal

237

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product, all comes apart to clean, easy to assemble, amazing, would definitely recommend,all goes back in box to store, great price too under £40”

Helpful Report

Posted 2 years ago

Hi Sonia, It was lovely to read your 5 star review about your Tower product. Thanks for your valuable recommendation - we hope you visit our website again soon to see our great range of products. Regards Keith - Group Customer Services Manager

Posted 2 years ago

“Yhis is brilliant quick to set up easy too use and plenty of cooking space”

Helpful Report

Posted 2 years ago

Hi Greg, Thanks for your 5 star comments about your Tower product. We were delighted to read your kind words - thanks for selecting Tower for your valuable order. Best wishes Keith - Group Customer Services Manager

Posted 2 years ago

“Would definitely recommend the Tower 3100W Steam Iron. Irons smoothly and quickly.”

Helpful Report

Posted 2 years ago

HI Thanks for your 5 star comments and your wonderful recommendation of your Tower 3100W Steam Iron. Rest assured our Customer Services Team are available should you have any enquiries moving forward. Regards Keith - Group Customer Services Manager

Posted 2 years ago

“Very happy with the product and great value for money”

Helpful Report

Posted 2 years ago

Hello Linda, It was wonderful to receive and read your comments. Here at Tower we always provide quality products, at affordable prices supported by great Customer Service. We hope you visit our website again very soon. Best wishes Keith - Group Customer Services Manager

Posted 2 years ago

“A good inexpensive grill. Very convenient, when used outside in the wind, it is necessary to additionally put cover.”

Helpful Report

Posted 2 years ago

Hi Yurii, Many thanks for your kind words about your Tower product. We were delighted you picked Tower to make your valuable purchase. Regards Keith - Group Customer Services Manager

Posted 2 years ago

“Fantastic airfryer would recommend it to everyone.”

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Posted 2 years ago

Hello Thomasina, Many thanks for your 5 star comments about your Tower Air Fryer. We also think our Air Fryers are fantastic too !!! Best wishes Keith - Group Customer Services Manager

Posted 2 years ago

“Oh i love it i can cook chips and meat and they done at same time., instead of cooking chips then the meat, then having to reheat chips in microwave when heat is done, double tower is 100% percent fantastic”

Helpful Report

Posted 2 years ago

Hello Triens, Thanks for taking the time to leave your 5 star comments about your Tower Air Fryer. Our Air Fryers are so versatile and I was delighted to read how you have been using yours. Rest assured our Customer Services Team are always available to help with any enquiries in the future. Best wishes Keith - Group Customer Services Manager

Posted 2 years ago

“Its very handy to use”

Helpful Report

Posted 2 years ago

Hi Many thanks for taking the time to leave your 5 star comments and for choosing Tower to make your purchase which is greatly appreciated. Kind regards Keith - Group Customer Services Manager

Posted 2 years ago

“Can't understand why I didn't use one before best purchase I have made 5”

Helpful Report

Posted 2 years ago

Hi Stuart, Many thanks for your 5 star comments. Everyone at Tower HQ was delighted you picked us for your valuable purchase. Rest assured our Customer Services Team are always available should you have any enquiries in the future. Thanks again Keith - Group Customer Services Manager

Posted 2 years ago

“Loved it. So easy to put together and cook in.”

Helpful Report

Posted 2 years ago

Hi David, It was great to read your comments about how much you love your Tower product. Thanks for choosing Tower for your valuable purchase which is greatly appreciated. Best wishes Keith - Group Customer Services Manager

Posted 2 years ago

“Good quality cover which fits my Tower Orb BBQ perfectly. Well priced too.”

Helpful Report

Posted 2 years ago

Hi Susan, I was delighted to read your comments about the cover for your Tower Orb BBQ. Thanks for choosing Tower for your valuable purchase. Best wishes Keith - Group Customer Services Manager

Posted 2 years ago

“I recently purchased a small Tower electric steamer and it is just perfect for me as I live alone, I have used it and it steams vegetables perfectly is easy to clean and takes up little space in my kitchen.”

Helpful Report

Posted 2 years ago

Hello Dorothy, Thanks for taking the time to leave your kind words about your Tower Steamer. It was great to read how your Streamer has made a perfect addition to your kitchen. If you need any help in the future our Customer Services Team would love to hear from you. Take care Keith - Group Customer Services Manager

Posted 2 years ago

“Good product”

Helpful Report

Posted 2 years ago

Hi Seamus, Many thanks for your 5 star comments and indeed your valuable order which is appreciated by everyone here at Tower HQ. We hope you visit our Tower website again very soon. Regards Keith - Group Customer Services Manager

Posted 2 years ago

“Really nice size as our last one was rather large,we never used the 1000 watt power we just stuck with the 800 power level but with this new Tower one we have a lot more workspace.”

Helpful Report

Posted 2 years ago

HI Many thanks for your 5 star comments about your Tower product. We are very proud of our product range and we hope you enjoy using your product. Rest assured our Customer Services Team are always available should you have any enquiries in the future. Regards Keith - Group Customer Services Manager

Posted 2 years ago

“I have many Tower small kitchen appliances in my kitchen & can not find fault with any. My recent purchase from Tower direct website was very easy to place, very quickly delivered & packaged very well.”

Helpful Report

Posted 2 years ago

Hi Heather Thanks for your kind words about your recent order and delivery experience from Tower - I was pleased to read this was a smooth one. Many thanks for being such a loyal customer of Tower - we hope you visit our website again very soon. Best wishes Keith - Group Customer Services Manager

Posted 2 years ago

“Just purchased the Tower T17039 air fryer and we're so glad we did it's a fantastic accessory to the kitchen I can't believe how versatile it is and would certainly recommend everyone to get one, no more waiting for a costly oven to preheat just put it in the air fryer, Thanks Tower.”

Helpful Report

Posted 2 years ago

Hi Martin, Thanks for your wonderful comments and indeed your valuable purchase of your Air Fryer from Tower. It was great to read how your Air Fryer has made a great addition to your kitchen. Kind regards Keith - Group Customer Services Manager

Posted 2 years ago

“Very happy.really like fact you can easily spin round to avoid steam/vapour going near electric sockets....”

Helpful Report

Posted 2 years ago

Hi Iain, Many thanks for your 5 star comments about your Tower product. Kind regards Keith - Group Customer Services Manager

Posted 2 years ago

“I've had a single basket air fryer for a few years and decided to opt for the Tower double basket. I am well impressed. It cooks two different foods at the same time to perfection. It's also easy to clean.”

Helpful Report

Posted 2 years ago

Hi Chris, Thanks for your 5 star comments and for choosing Tower to make your purchase. We are also impressed by our Air Fryers !!! Rest assured if you have any enquiries our Customer Services Team would love to hear from you. Best wishes Keith - Group Customer Services Manager

Posted 2 years ago

“Absolutely fantastic easy to assemble easy to use.👍👍”

Helpful Report

Posted 2 years ago

Hello Chris, Thanks for your 5 star comments about your Tower product. Kind regards Keith - Group Customer Services Manager

Posted 2 years ago

“Ordered and delivered in 2 days great service. Made our first soup that day and it was fantastic, used it regular since then, highly recommend this product.”

Helpful Report

Posted 2 years ago

Hi Raymond. It was wonderful to read your kind words about your Tower product. Thanks for choosing Tower to make your valuable purchase which is greatly appreciated. Should you have any enquiries in the future please do get in touch. Regards Keith - Group Customer Services Manager

Posted 2 years ago

Tower is rated 4.2 based on 5,574 reviews