Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Swimming Pool Chemicals Reviews

4.8 Rating 5,006 Reviews

97 %

of reviewers recommend Swimming Pool Chemicals

Company Reviews

Product Reviews

4.8

Based on 5,006 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Swimming Pool Chemicals:

swimmingpoolchemicals.co.uk is part of Total Pool Chemicals, one of the UK's leading suppliers of leisure pool and spa chemicals. We have been supplying speciality chemicals and technical expertise to many of the country's busiest pools since 1988. In 2001 we founded swimmingpoolchemicals.co.uk to bring our competitive prices and plain-talking problem solving skills to the domestic customer. We aim to sell you the best quality products at competitive prices and provide help and advice without technical jargon.

Swimming Pool Chemicals 5 star review on 20th March 2024

Swimming Pool Chemicals 5 star review on 21st November 2023

Swimming Pool Chemicals 5 star review on 21st November 2023

Swimming Pool Chemicals 5 star review on 22nd July 2023

Swimming Pool Chemicals 5 star review on 22nd July 2023

Swimming Pool Chemicals 5 star review on 22nd July 2023

Swimming Pool Chemicals 5 star review on 22nd July 2023

19

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with your service, always had my pool chemicals from your company”

Posted 3 years ago

“Great website and rapid delivery service. No need for plastic bags wrapping already plastic contained products in shipment - as any way to reduce plastic use is better. Discounts for returning loyal customers each year would be welcome.”

Posted 3 years ago

“Great, prompt service”

Posted 3 years ago

“Very good easy to order things.”

Posted 3 years ago

“We have been customers for many years--probably 20. We receive regular bulletins which feature price reductions and the same free gifts. `all very good!..BUT there is no personal service----it is all automated whether one is a new or ole customer. Your systems ,without too many adjustments, should tell you the products your customers buy and how frequently. Also when they are likely to run out. Perhaps customised incentives sent by post and followed up with a phone call might help------or variations. Whatever you do keep it simple!. I am in business and see huge changes taking place. SPC should innovate and further grow your highly successful business. Wishing you continued success. Peter G Birch”

Posted 3 years ago

“Speed of response is excellent. I am a little concerned about the 200mg multi tabvlets as they seem to dissolve more quickly than ones I've had in the past.”

Posted 3 years ago

“The product is excellent - I have bought it from you for many years. However, this time is not so good as I cannot open the container! It always used to be a screw top but this time I think it is supposed to pull off and I cannot get it off and nor can my husband. Do I have to drill a hole to insert a screwdriver? I would be grateful for advice. My phone no is 01908 611052.”

Posted 3 years ago

“I haven't yet used the chemicals but they have all arrived safely and good value for money I felt. Was not delivered quite as quick as anticipated but I did order it on Christmas Eve so can understand with current situations why it may not have come in the time frame indicated. But on the whole very happy with it.”

Posted 3 years ago

“All good but you offer me a trade discount as we are a commercial pool but it doesn't work on line. I always have to phone up to get you to apply it and sometimes you don't.”

Posted 3 years ago

“I've been using this firm for 10 years and they have never let me down”

Posted 3 years ago

“Fast delivery good price”

Posted 3 years ago

“Prompt delivery, good value for money.”

Posted 3 years ago

“Good communications and fast transaction, pity about Hermes delivery which was poor”

Posted 3 years ago

“All ok but could not use PayPal which I pointed out to your staff as I had to ring your company. I hope you have resolved this problem.”

Posted 3 years ago

“First time order . seemingly no problem. Effectiveness and quality of product yet to be seen.”

Posted 3 years ago

“A+ service! Easy transaction / prompt delivery, will be using again”

Posted 3 years ago

“The website is easy to use, the delivery is quick, the only problem I have had is with processing the payment through PayPal. I tried on a Saturday and Sunday many times to order the chemicals and in the end had to make a phone call on the Monday morning. The lady that answered the call knew exactly what the problem was and said to use the Sage payment system instead. I have never used that before so was a little hesitant, but my comment would be that if PayPal isn’t working couldn’t you put a message on the webpage saying this, or remove PayPal as an option?”

Posted 3 years ago

“Prompt supply”

Posted 3 years ago

“Usually deliver on time - always helpful with queries technical or commercial.”

Posted 3 years ago

“Good prices - quick delivery. Delivered to neighbour in error!”

Posted 3 years ago

«
1
2
...
5
6
7
8
9
»

Swimming Pool Chemicals is rated 4.8 based on 5,006 reviews