Total Merchandise Reviews

Name: Total Merchandise
Address: Suite 1, The Centre, The Crescent, Colchester Business Park, Suite 1, The Centre, The Crescent, Colchester Business Park, Essex
Rating: 4.79

4.8 Rating 2,035 Reviews

96 %

of reviewers recommend Total Merchandise

Company Reviews

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Info

4.8

Based on 2,035 reviews

Customer Service
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Phone:

01376 509092

Email:

katie.clark@totalmerchandise.co.uk

Location:

Suite 1, The Centre, The Crescent, Colchester Business Park,
Suite 1, The Centre, The Crescent, Colchester Business Park
Essex
CO4 9QQ

Total Merchandise 5 star review on 3rd February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were delighted with the branded pads we ordered from TM!”

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Posted 3 years ago

Thanks for the great feedback, Ernie - we're delighted to hear that you're pleased with your notepads!

Posted 3 years ago

“Great customer service. Answered all questions promptly and kept me up to date via email and phone.”

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Posted 3 years ago

Thanks for the fantastic review, Emma! We really appreciate the feedback and hope to work with you on another order soon.

Posted 3 years ago

“Everything was in good condition and arrived on time”

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Posted 3 years ago

Thanks for the great feedback, Eleanor!

Posted 3 years ago

“Quality of merchandise was good”

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Posted 3 years ago

Thanks for the positive review!

Posted 3 years ago

“Fantastic service from start to finish and a great product, thank you.”

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Posted 3 years ago

Thanks for the fantastic 5* feedback, Emma!

Posted 3 years ago

“Great service & fast delivery”

Total Merchandise 5 star review on 20th December 2022

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Posted 3 years ago

Wow, your bottles look great! Thanks for the 5* feedback, Richard.

Posted 3 years ago

“Very good customer service”

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Posted 3 years ago

That's what we love to hear - thank you, Roberta!

Posted 3 years ago

“Sample sent out promptly and final promotional goods look great. Would definitely recommend.”

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Posted 3 years ago

Thanks for the fantastic feedback and the recommendation, Vicky - we really appreciate it!

Posted 3 years ago

“Excellent communication, service and product. Highly recommend.”

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Posted 3 years ago

Thanks for the great feedback and recommendation, Gary!

Posted 3 years ago

“Great service and great products. Love the attention to detail - I spoke with them both by email and phone and they were consistently great.”

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Posted 3 years ago

Hi Liz, thanks for the amazing feedback. We're glad to hear you had a great experience with us and hope to work with you again soon.

Posted 3 years ago

“Absolutely fantastic service and amazing products”

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Posted 3 years ago

Thanks so much for the wonderful feedback, Ange!

Posted 3 years ago

“Excellent Customer Service - nothing too much trouble. Always very helpful and polite. I'll be back!”

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Posted 3 years ago

Thanks for the amazing review, Linda - we look forward to working with you again soon!

Posted 3 years ago

“Really pleased with the whole Total Merchandise experience; easy to use website with neat proofing and order progress area, clear branding guidelines and competitive pricing, great products delivered on or before the times they estimated, and all backed up with a helpful and dedicated team who go the extra mile, what more could you want!!? Thanks guys! 😁”

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Posted 3 years ago

Hi Steve - thanks so much for such amazing feedback! We've shared your kind words with the team here and look forward to working with you on another order again soon.

Posted 3 years ago

“An excellent and speedy delivery.”

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Posted 3 years ago

Thanks for the fantastic feedback, Alan!

Posted 3 years ago

“Professional, excellent communication and the goods arrived on time and as specified.”

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Posted 3 years ago

Hi Paul - thanks for the amazing feedback! We hope to work with you again soon.

Posted 3 years ago

“Really helpful team - went above and beyond to ensure merch was ready in time for our event”

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Posted 3 years ago

Thanks for the amazing review, Krishia - we pride ourselves on surpassing our customers' expectations, so are very pleased to read this. We hope your event was a success and look forward to working together again soon!

Posted 3 years ago

“Very quick and helpful”

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Posted 3 years ago

That's what we love to hear - thanks, Caroline!

Posted 3 years ago

“Really happy with the products. The ordering process was very straightforward and user friendly, and Elizabeth was wonderful to work with.”

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Posted 3 years ago

What wonderful feedback - thanks Kayleigh! We hope to work with you on another order soon.

Posted 3 years ago

“Very good and helpful service”

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Posted 3 years ago

Thank you for the amazing feedback, Caroline!

Posted 3 years ago

“Our contact (Charlotte) ensured the process was easy and the product was made as required. Great quality and great service. The product even arrived earlier than anticipated”

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Posted 3 years ago

We always aim to surpass our customers' expectations, so we're delighted to read this! Thanks for the great review and we look forward to working together again on another order soon.

Posted 3 years ago

Total Merchandise is rated 4.8 based on 2,035 reviews