Total Merchandise Reviews

Name: Total Merchandise
Address: Suite 1, The Centre, The Crescent, Colchester Business Park, Suite 1, The Centre, The Crescent, Colchester Business Park, Essex
Rating: 4.79

4.8 Rating 2,034 Reviews

96 %

of reviewers recommend Total Merchandise

Company Reviews

Metrics

Info

4.8

Based on 2,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 509092

Email:

katie.clark@totalmerchandise.co.uk

Location:

Suite 1, The Centre, The Crescent, Colchester Business Park,
Suite 1, The Centre, The Crescent, Colchester Business Park
Essex
CO4 9QQ

Total Merchandise 5 star review on 11th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer experience. Quality of products is really good. I am happy with the delivery.”

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Posted 4 years ago

Thank you for the amazing review, Joseph! We hope to work with you again in the future.

Posted 4 years ago

“REBEKAH WAS REALLY HELPFUL, GOOD COMMUNICATION AND REALLY HAPPY WITH MY MERCHANDISE”

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Posted 4 years ago

Thank you for the wonderful five-star feedback! We're delighted to hear that you enjoyed your experience with us and you're happy with your final products. We hope to work with you again soon.

Posted 4 years ago

“Good service; good choice, good value.”

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Posted 4 years ago

Thanks for the fantastic review, Neil!

Posted 4 years ago

“Great choice of gifts, plus an easy ordering process. Technical help from Poppy also made the process easy.”

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Posted 4 years ago

Hi Rob, thank you for the fantastic review! We hope to work with you again soon.

Posted 4 years ago

“Helpful staff, reasonable price, good quality pencils, quick turnaround”

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Posted 4 years ago

Thank you for the brilliant five-star review!

Posted 4 years ago

“Very efficient and great to work with. Amy was so helpful and the goods arrived quickly in good order.”

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Posted 4 years ago

Hi Lizzie, thank you for the fantastic review! We hope to work with you again soon.

Posted 4 years ago

“Really helpful customer service and sales team! Great quality products at a great price!”

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Posted 4 years ago

Hi Kellie, thank you for the wonderful review.

Posted 4 years ago

“Excellent service would highly recommend.”

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Posted 4 years ago

Hello Christopher, thanks for the wonderful five-star review and recommendation!

Posted 4 years ago

“Absolutely brilliant! They were helpful & friendly when I called & made everything exactly to my requirements. The product arrived very quickly & well packaged. Will definitely use again!!”

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Posted 4 years ago

Thank you for the excellent review, Helen. We look forward to working with you again.

Posted 4 years ago

“Good communication, fast delivery, lovely products.”

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Posted 4 years ago

Thank you for the wonderful review, Ailsa.

Posted 4 years ago

“Great service & great product. Lovely to deal with a great company that kept us in the loop at all times from initial enquiry to delivery of the goods.”

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Posted 4 years ago

Thank you for the fantastic review, Diane! We're delighted to hear that you enjoyed our usual five-star service and we hope to work with you again.

Posted 4 years ago

“The staff are fantastically helpful and very prompt with any and all replies to requests for quotes, info or following up on orders.”

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Posted 4 years ago

Thank you for the amazing five-star review! We hope to work with you again soon.

Posted 4 years ago

“Great quality products and fast delivery times - fully recommend!”

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Posted 4 years ago

Thank you for the five-star review and recommendation.

Posted 4 years ago

“Fantastic business to work with. Easy to order, quick to process and brilliant quality product. Will definitely be using again. Ray, Owner, Ripponden Wine Co.”

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Posted 4 years ago

Hi Ray, thank you for the wonderful five-star feedback! We hope to work with you again in the future.

Posted 4 years ago

“Great products, great design service, great support. Everything we could ask for to provide the Cornwall Aviation Heritage Centre with up-to-the-minute clothing ranges.”

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Posted 4 years ago

Brilliant, that's what we like to hear! Thank you for the excellent review, Richard!

Posted 4 years ago

“Great service.Everything we ordered looks very good. This is our first order, but not the last one.”

Total Merchandise 5 star review on 13th July 2021

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Posted 4 years ago

Thank you for the amazing feedback and for sharing the great image - your products look brilliant! We look forward to working with you again.

Posted 4 years ago

“Total Merchandise are always very helpful and ensure that you get a good end result.”

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Posted 4 years ago

Hello Sarah, thank you for the brilliant five-star review.

Posted 4 years ago

“Brilliant hassle free service. We got our pens within 1 week of ordering.”

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Posted 4 years ago

Thank you for the fantastic review, Diane!

Posted 4 years ago

“Great help from Samantha Robbins.”

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Posted 4 years ago

Thanks for the fantastic review, Michael!

Posted 4 years ago

“Excellent service from this company.”

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Posted 4 years ago

Thank you for the fantastic feedback!

Posted 4 years ago

Total Merchandise is rated 4.8 based on 2,034 reviews