Total Merchandise Reviews

Name: Total Merchandise
Address: Suite 1, The Centre, The Crescent, Colchester Business Park, Suite 1, The Centre, The Crescent, Colchester Business Park, Essex
Rating: 4.78

4.8 Rating 2,027 Reviews

96 %

of reviewers recommend Total Merchandise

Company Reviews

Metrics

Info

4.8

Based on 2,027 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 509092

Email:

katie.clark@totalmerchandise.co.uk

Location:

Suite 1, The Centre, The Crescent, Colchester Business Park,
Suite 1, The Centre, The Crescent, Colchester Business Park
Essex
CO4 9QQ

Total Merchandise 5 star review on 11th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service would highly recommend.”

Helpful Report

Posted 4 years ago

Hello Christopher, thanks for the wonderful five-star review and recommendation!

Posted 4 years ago

“Absolutely brilliant! They were helpful & friendly when I called & made everything exactly to my requirements. The product arrived very quickly & well packaged. Will definitely use again!!”

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Posted 4 years ago

Thank you for the excellent review, Helen. We look forward to working with you again.

Posted 4 years ago

“Good communication, fast delivery, lovely products.”

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Posted 4 years ago

Thank you for the wonderful review, Ailsa.

Posted 4 years ago

“Great service & great product. Lovely to deal with a great company that kept us in the loop at all times from initial enquiry to delivery of the goods.”

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Posted 4 years ago

Thank you for the fantastic review, Diane! We're delighted to hear that you enjoyed our usual five-star service and we hope to work with you again.

Posted 4 years ago

“The staff are fantastically helpful and very prompt with any and all replies to requests for quotes, info or following up on orders.”

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Posted 4 years ago

Thank you for the amazing five-star review! We hope to work with you again soon.

Posted 4 years ago

“Great quality products and fast delivery times - fully recommend!”

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Posted 4 years ago

Thank you for the five-star review and recommendation.

Posted 4 years ago

“Fantastic business to work with. Easy to order, quick to process and brilliant quality product. Will definitely be using again. Ray, Owner, Ripponden Wine Co.”

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Posted 4 years ago

Hi Ray, thank you for the wonderful five-star feedback! We hope to work with you again in the future.

Posted 4 years ago

“Great products, great design service, great support. Everything we could ask for to provide the Cornwall Aviation Heritage Centre with up-to-the-minute clothing ranges.”

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Posted 4 years ago

Brilliant, that's what we like to hear! Thank you for the excellent review, Richard!

Posted 4 years ago

“Great service.Everything we ordered looks very good. This is our first order, but not the last one.”

Total Merchandise 5 star review on 13th July 2021

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Posted 4 years ago

Thank you for the amazing feedback and for sharing the great image - your products look brilliant! We look forward to working with you again.

Posted 4 years ago

“Total Merchandise are always very helpful and ensure that you get a good end result.”

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Posted 4 years ago

Hello Sarah, thank you for the brilliant five-star review.

Posted 4 years ago

“Brilliant hassle free service. We got our pens within 1 week of ordering.”

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Posted 4 years ago

Thank you for the fantastic review, Diane!

Posted 4 years ago

“Great help from Samantha Robbins.”

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Posted 4 years ago

Thanks for the fantastic review, Michael!

Posted 4 years ago

“Excellent service from this company.”

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Posted 4 years ago

Thank you for the fantastic feedback!

Posted 4 years ago

“A huge thank you to Jade, she was amazingly helpful”

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Posted 4 years ago

Hello Rachel, thanks for the excellent review!

Posted 4 years ago

“Amy Gavin has been amazing. She guided me through the process, suggested suitable alternatives and kept me communicated with every step of the journey. All deliveries arrived on the planned dates too. I really am impressed with your level of service and will definitely use you again. Thank you very much.”

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Posted 4 years ago

Fantastic, that's what we love to hear! Thank you for the five-star feedback, Nicola. We look forward to working with you again in the future.

Posted 4 years ago

“Great service and the products were top class”

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Posted 4 years ago

Thanks for the excellent review, Tracey!

Posted 4 years ago

“Wanted branded masks at shortnotice and Amy was very helpful and the masks arrived on time and are good quality”

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Posted 4 years ago

Hello Nicki, thank you for the brilliant review!

Posted 4 years ago

“Beth from Total Merchandise was so helpful to me when placing an order. Nothing was too much to ask and she helped with every enquiry I had. Quality of items were brilliant and exceeded our expectations. Thank you!”

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Posted 4 years ago

Thank you for the fantastic review, Amelia! We hope to work with you again soon.

Posted 4 years ago

“Great company. very speedy response and great quality products.”

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Posted 4 years ago

Thank you for the brilliant five-star feedback!

Posted 4 years ago

“We received great service before, during and after the order. The bags we ordered were of great quality and the print looked great.”

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Posted 4 years ago

Hi Jessica, thanks for the fantastic review! We're delighted to hear that you enjoyed your experience with us and you're happy with your bags.

Posted 4 years ago

Total Merchandise is rated 4.8 based on 2,027 reviews