Total Merchandise Reviews

Name: Total Merchandise
Address: Suite 1, The Centre, The Crescent, Colchester Business Park, Suite 1, The Centre, The Crescent, Colchester Business Park, Essex
Rating: 4.79

4.8 Rating 2,033 Reviews

96 %

of reviewers recommend Total Merchandise

Company Reviews

Metrics

Info

4.8

Based on 2,033 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 509092

Email:

katie.clark@totalmerchandise.co.uk

Location:

Suite 1, The Centre, The Crescent, Colchester Business Park,
Suite 1, The Centre, The Crescent, Colchester Business Park
Essex
CO4 9QQ

Total Merchandise 5 star review on 11th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Kelly responds really quickly. great service and great products really happy with TM”

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Posted 8 years ago

“We've had Total Merchandise produce branded sports bottles for us in the past; their quality & turnaround time are exemplary. As a long term test, I gave my son a bottle to abuse last year for a whole rugby season; the screen-print on the bottle is still flawless! Can thoroughly recommend this company.”

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Posted 8 years ago

“I have always found Total Merchandise to be very helpful and prompt in their service. Natalie Pickering is especially helpful.”

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Posted 8 years ago

“They provided a good product with very quick delivery”

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Posted 8 years ago

“We ordered some notebooks with help of Samantha Robbins who was very helpful. The service provided is great. We got our order on time and we love the notebooks. In fact we liked these so much that we placed another order. Thank you very much!”

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Posted 8 years ago

“VERY HAPPY”

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Posted 8 years ago

“Very prompt service, always helpful and accommodating to requests.”

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Posted 8 years ago

“Regular updates on the progress of my order and merchandise delivered promptly.”

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Posted 8 years ago

“Excellent Service again, managed to provide our items to us on a very tight deadline. Thank You”

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Posted 8 years ago

“Excellent service, prompt delivery and good quality bags!”

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Posted 8 years ago

“The team at total merchandise were very helpful and prompt in their response and delivery of our product. They made edits, amended orders and responded to emails very quickly. They also followed up after the delivery has been made. We received a fantastic and quality product Overall, brilliant experience. Thank you total merchandise!”

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Posted 8 years ago

“Quick and professional response from Sam Robbins”

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Posted 8 years ago

“Quick deliver”

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Posted 8 years ago

“Great service - very quick, helpful and attentive. Products have always been as described and of good quality.”

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Posted 8 years ago

“Very helpful staff, great products, merchandise came very quickly.”

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Posted 8 years ago

“Really good service, good quality product and quick postage”

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Posted 8 years ago

“Kelly was very sufficient with our order.”

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Posted 8 years ago

“Samantha Robbins was extremely useful, with quick replies on orders that needed to be placed last minute.”

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Posted 8 years ago

“Great customer support, very professional product produced which reflects our company branding.”

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Posted 8 years ago

“Total Merchandise were professional and treated our order as important at very step of the way.”

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Posted 8 years ago

Total Merchandise is rated 4.8 based on 2,033 reviews