Total Merchandise Reviews

Name: Total Merchandise
Address: Suite 1, The Centre, The Crescent, Colchester Business Park, Suite 1, The Centre, The Crescent, Colchester Business Park, Essex
Rating: 4.78

4.8 Rating 2,039 Reviews

96 %

of reviewers recommend Total Merchandise

Company Reviews

Metrics

Info

4.8

Based on 2,039 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

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Phone:

01376 509092

Email:

katie.clark@totalmerchandise.co.uk

Location:

Suite 1, The Centre, The Crescent, Colchester Business Park,
Suite 1, The Centre, The Crescent, Colchester Business Park
Essex
CO4 9QQ

Total Merchandise 5 star review on 3rd February 2026

Anonymous

Anonymous // 01/01/2019

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“Very good service & communication, and everything done to the rather tight time-scale - full marks!”

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Posted 8 years ago

“Every time we order from them, it's effortless, the quality is good and the products arrive on time.”

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Posted 8 years ago

“I have been used Total Merchandise for over 10 years now and have never been disappointed with their professional yet friendly service and the quality of their work.”

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Posted 8 years ago

“Very happy with our order, when we need more stock Total Merchandise will be the first place ill go. Kelly was very helpful and got my order sorted a.s.a.p.”

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Posted 8 years ago

“Efficient service”

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Posted 8 years ago

“The order arrived”

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Posted 8 years ago

“We were very please with your product. Everyone said how good the water bottles are.”

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Posted 8 years ago

“Used Total Merchandise a few times now and always very helpful with my awkward requests and deliver as promised. Very pleased with the service.”

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Posted 8 years ago

“Order arrived quickly and was of good quality but the sales team were much too pushy, didn't even give me a chance to reply to emails before chasing responses several times, it was far too much.”

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Posted 8 years ago

“Both the service and product were excellent! We will definitely be returning.”

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Posted 8 years ago

“We ordered some merchandising material for an event. The whole experience was rather straightforward, just what you need when you have a busy schedule. There was only a little downside as on one of the items we didn't receive the full quantity order and this was only communicated to us on the day of the delivery. But as soon as I reported the inconvenience a refund on the undelivered part was immediately organized and the person looking after this was extremely helpful. Her help made up for the inconvenience encountered and I would certainly use their services again.”

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Posted 8 years ago

“They went out of their way to get the product to us on time and even carried the cost for a morning delivery, just so that it got to us on time. We ordered the pencil tin with personalised print on the front and the quality was better than expected. Highly recommended!”

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Posted 8 years ago

“I was very happy with the speed in which my order was handled and I was very happy with the product as well as the price and the fact it was delivered on the day I was told. I would recommend Total Merchandise to anyone!”

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Posted 8 years ago

“Great product. Looks fantastic and for a good prize. Managed to get it to us in a very short time. Great customer service.”

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Posted 8 years ago

“Quick service and delivery once order placed”

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Posted 8 years ago

“The products were great quality and delivered efficiently by a professional team. I would definitely buy from Total Merchandise again.”

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Posted 8 years ago

“Always great service and quality”

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Posted 8 years ago

“We placed our order at very short notice but Total Merchandise were most helpful and able to get our badges to us in time. The badges themselves were great - very happy. Thank you!”

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Posted 8 years ago

“Very good service and great quality items.”

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Posted 8 years ago

“Brilliant product, great service, fantastic company”

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Posted 8 years ago

Total Merchandise is rated 4.8 based on 2,039 reviews