Total Merchandise Reviews

Name: Total Merchandise
Address: Suite 1, The Centre, The Crescent, Colchester Business Park, Suite 1, The Centre, The Crescent, Colchester Business Park, Essex
Rating: 4.78

4.8 Rating 2,039 Reviews

96 %

of reviewers recommend Total Merchandise

Company Reviews

Metrics

Info

4.8

Based on 2,039 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

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Phone:

01376 509092

Email:

katie.clark@totalmerchandise.co.uk

Location:

Suite 1, The Centre, The Crescent, Colchester Business Park,
Suite 1, The Centre, The Crescent, Colchester Business Park
Essex
CO4 9QQ

Total Merchandise 5 star review on 3rd February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First purchase! everything went smoothly, very responsive and fast delivery.”

Helpful Report

Posted 7 years ago

“Really pleased with the attentive service from TM. We were looking for a printed tote bag to promote an event in our office. The person I was in contact with was extremely helpful and ensured our design was in the correct format. They also contacted us frequently to let us know the status of our order and to check everything was okay with the products. Will definitely reccomend TM to others and use them again in the future!”

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Posted 7 years ago

“high quality good and very lovely communication from their staff. I would very much recommend.”

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Posted 7 years ago

“This is the second time we have ordered pens from this company. Both the delivery time and the service was great. The pens themselves look good with our company details on them and just as importantly the price was right !”

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Posted 7 years ago

“Very good quality printed product with professional and helpful staff and quick delivery!”

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Posted 7 years ago

“Great prices and excellent service. Items arrived early despite the tight deadline. Quality purchase too - vibrant colour and well made bags.”

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Posted 7 years ago

“Great service, good prices and very fast. Had issues with item being out of stock due to specific colour we required but, as soon as these were in stock, the delivery was very swift.”

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Posted 7 years ago

“Good price points, efficient and quick. Customer service okay.”

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Posted 7 years ago

“Ordered two kinds of A5 notebooks (cheap ones for internal use, and luxury debossed ones to hand out to customers). Both arrived on or ahead of schedule and we are very happy with the quality. Attentive customer service too.”

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Posted 7 years ago

“Good quality pen, be aware, inscription is very faint - so choose your style of pen carefully.”

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Posted 7 years ago

“Fast, efficient service. Great product and delivered on time.”

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Posted 7 years ago

“Prompt efficient user friendly service. Thank you.”

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Posted 7 years ago

“My students were really pleased with their new uniform.”

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Posted 7 years ago

“Our order of notebooks looks great and Holly was incredibly helpful throughout. Thanks team!”

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Posted 7 years ago

“The soft toys were of very good quality and arrived on time. We were very happy with the service provided and this is the first time we have used Total Merchandise. We will definitely use them again as quick turn around also.”

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Posted 7 years ago

“Very quick, reliable and good quality. I will use them again.”

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Posted 7 years ago

“Great product, very helpful company and great service.”

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Posted 7 years ago

“Very patient & friendly service and understanding when needed. Very quick delivery, well packed and sealed at good price. Would recommend using Total Merchandise without doubt.”

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Posted 7 years ago

Thank you Stephen...highly appreciate your review and your custom!

Posted 7 years ago

“Quick and easy process, Beth was fab. Only comment is the polo shirts we got were not true to size. Will definitely use again in the future.”

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Posted 7 years ago

“Great quality products, fast turn around time from ordering to receiving. The customer care is fantastic. I dealt with Chloe for all my orders, she was extremely helpful very patient with me. I will continue to email her for all my future orders. Over great company and I highly recommend to others.”

Helpful Report

Posted 7 years ago

Total Merchandise is rated 4.8 based on 2,039 reviews