Total Merchandise Reviews

Name: Total Merchandise
Address: Suite 1, The Centre, The Crescent, Colchester Business Park, Suite 1, The Centre, The Crescent, Colchester Business Park, Essex
Rating: 4.79

4.8 Rating 2,035 Reviews

96 %

of reviewers recommend Total Merchandise

Company Reviews

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4.8

Based on 2,035 reviews

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Phone:

01376 509092

Email:

katie.clark@totalmerchandise.co.uk

Location:

Suite 1, The Centre, The Crescent, Colchester Business Park,
Suite 1, The Centre, The Crescent, Colchester Business Park
Essex
CO4 9QQ

Total Merchandise 5 star review on 3rd February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service was fabulous and fast turn around with quotes etc. Robyn was great and so so helpful, nothing was to much trouble and product was lovely and even better made in Britain! Thank you will definately be in touch again!”

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Posted 4 years ago

Hi Demelza, thanks so much for the great review! We’re pleased to be able to offer our customers a wide range of products that are made in Britain, and are delighted to hear you were pleased with yours. We’ll pass your 5* feedback on to Robyn and look forward to working together again soon!

Posted 4 years ago

“Good Service Quick Helpful”

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Posted 4 years ago

Hi Geraldine - we're so glad to hear you had a great experience with us! We look forward to working with you on another order soon.

Posted 4 years ago

“Always efficient and prompt to respond with good prices on the items i need.”

Total Merchandise 5 star review on 17th February 2022

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Posted 4 years ago

Hello Andrew, thank you for the excellent review and for sharing the picture of your pens - they look great! We hope to work with you again soon.

Posted 4 years ago

“perfect service , perfect product , delivered on time - will use them as much as we can”

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Posted 4 years ago

Hello Kay, thank you for the glowing review!

Posted 4 years ago

“Easy to order samples, they arrive quickly and the service is excellent.”

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Posted 4 years ago

Thank you for the fantastic review!

Posted 4 years ago

“Fast, accurate, intelligent and friendly service. Top quality merch (unlike some other stuff I've seen of late). Careful DPD delivery. Can't fault them and will order more merch from Total.”

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Posted 4 years ago

Wow, what a wonderful review! Thank you for your five-star feedback, Robert. We're so pleased you enjoyed your experience with us and you're happy with your finished merchandise. We look forward to working with you on your next order.

Posted 4 years ago

“Great customer service, extremely helpful. Fast process from order to receiving books, and also great quality.”

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Posted 4 years ago

Hi Marcy, thank you for the wonderful review! We're so pleased to hear that you enjoyed our usual five-star service and you're happy with your finished products. We hope to work with you again soon.

Posted 4 years ago

“Always great quality & service, I've worked with Samantha Robbins for a few years now and supplied many products to our company, always attentive & quick to reply, cannot rate her highly enough”

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Posted 4 years ago

Fantastic, that's what we love to hear! Thank you for the brilliant feedback, Janice. We look forward to working with you on any future orders.

Posted 4 years ago

“Very responsive and easy to deal with. Delivery was much quicker than anticipated.”

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Posted 4 years ago

Thank you for the excellent review!

Posted 4 years ago

“Service was incredibly friendly and efficient. I had to change our order a few times to fit various requirements and it was never a problem. Thank you!”

Total Merchandise 5 star review on 12th January 2022

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Posted 4 years ago

Thank you for the brilliant five-star review and for sharing a picture of your finished face masks - they look great!

Posted 4 years ago

“Very happy with the service from Total Merchandise, will certainly use again for future merch.”

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Posted 4 years ago

Hi Emma, thank you for the fantastic review! We look forward to working with you again soon.

Posted 4 years ago

“Isobel was extremely courteous and professional in doing everything possible to help me get to the stage of order. She was also extremely patient as I was constantly asking for amendments. Everything was dealt with perfectly, right down to the delivery.”

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Posted 4 years ago

Brilliant, this is what we love to hear! Thank you for the amazing five-star feedback, Paul.

Posted 4 years ago

“We always get fast and excellent service, no matter what the request. They turn around a request, into a quote and delivery with no fuss and excellent quality of service. Thank you !”

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Posted 4 years ago

Hello Soraya, thank you for the wonderful review! We're delighted to hear that you always enjoy your experience with us and we look forward to working with you on your next order.

Posted 4 years ago

“Very good experience. great quality products. Would highly recommend it”

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Posted 4 years ago

Thank you for the lovely review and recommendation!

Posted 4 years ago

“Excellent customer service and the products are great. I really appreciate the excellent communications”

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Posted 4 years ago

Thank you for the wonderful review, Laura!

Posted 4 years ago

“Totally blown away by the service and quality of the products ordered. Wouldnt hesitate to use again. #IMOCarWash”

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Posted 4 years ago

Fantastic, that's what we love to hear! Thank you for the amazing review, we hope to work with you again soon.

Posted 4 years ago

“Excellent products and service”

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Posted 4 years ago

Hi Ross, thank you for the five-star feedback!

Posted 4 years ago

“Always great service, prompt deliveries and friendly staff to deal with.”

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Posted 4 years ago

Thank you for the fantastic review, Jonathan!

Posted 4 years ago

“Great service thank you”

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Posted 4 years ago

Thanks for the brilliant review, Hazel!

Posted 4 years ago

“An excellent service from start to finish.”

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Posted 4 years ago

Hi Elaine, thanks for the brilliant review!

Posted 4 years ago

Total Merchandise is rated 4.8 based on 2,035 reviews