Total Merchandise Reviews

Name: Total Merchandise
Address: Suite 1, The Centre, The Crescent, Colchester Business Park, Suite 1, The Centre, The Crescent, Colchester Business Park, Essex
Rating: 4.79

4.8 Rating 2,033 Reviews

96 %

of reviewers recommend Total Merchandise

Company Reviews

Metrics

Info

4.8

Based on 2,033 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01376 509092

Email:

katie.clark@totalmerchandise.co.uk

Location:

Suite 1, The Centre, The Crescent, Colchester Business Park,
Suite 1, The Centre, The Crescent, Colchester Business Park
Essex
CO4 9QQ

Total Merchandise 5 star review on 11th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient & speedy service, thanks”

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Posted 4 years ago

Thank you for the fabulous review!

Posted 4 years ago

“Excellent process to set up the products and great communication. Product is great quality too”

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Posted 4 years ago

Hi Sarah, thank you for the fantastic review! We hope to work with you again soon.

Posted 4 years ago

“5 - Very good Service -Always helpful and courteous.”

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Posted 4 years ago

Thanks for the wonderful review, Sue!

Posted 4 years ago

“I needed some promotional items with a very short turnaround, I hadn't used Total Merchandise before but loved you could filter by lead time. It was really easy to order and the items turned up with plenty of time. Would use them again!”

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Posted 4 years ago

Hello Claire, thank you for the fantastic feedback! We're so pleased you chose us as your promotional partner and we look forward to working with you on any future orders.

Posted 4 years ago

“Its always a pleasure to work with Total Merchandise”

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Posted 4 years ago

Brilliant, that's what we love to hear! Thank you for the lovely review, Tracy, we look forward to working with you again.

Posted 4 years ago

“Really great product, very good communication with Robyn. Thank you”

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Posted 4 years ago

Thanks for the fantastic review, Vanessa!

Posted 4 years ago

“Very responsive and helpful throughout the entire process!”

Total Merchandise 5 star review on 27th October 2021

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Posted 4 years ago

Hi Juliet, thanks for the great review and for sharing the picture of your tote bags, they look fantastic!

Posted 4 years ago

“Excellent communication, very helpful and great end product.”

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Posted 4 years ago

Hello Amanda, thank you for the fantastic review!

Posted 4 years ago

“Very happy with the product and the customer service provided during ordering process. Thank you.”

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Posted 4 years ago

Hi Cori, thank you for the five-star review!

Posted 4 years ago

“Very quick service, helpful staff and great product”

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Posted 4 years ago

Hello Sarah, thank you for the wonderful review!

Posted 4 years ago

“Excellent service. Will definitely use them again quality produce and excellent service.”

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Posted 4 years ago

Thank you for the amazing review, Ruth. We look forward to working with you again soon.

Posted 4 years ago

“Fantastic items and superbly helpful team ensuring we received items in record time.”

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Posted 4 years ago

Hi Bobby, thanks for the lovely feedback! We're delighted to hear that you enjoyed our usual five-star service, we hope to work with you again soon.

Posted 4 years ago

“Quality, efficient and quick! Very happy customer for company merchandise ZephyrYoga.com”

Total Merchandise 5 star review on 6th October 2021

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Posted 4 years ago

Thank you for the amazing feedback and for sharing the picture of your finished products - they look fantastic!

Posted 4 years ago

“Service was very good. The few defected items we had were replaced quickly.”

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Posted 4 years ago

Hello Michael, thank you for the brilliant feedback!

Posted 4 years ago

“Met our last minute deadline, a noticeable and striking product!”

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Posted 4 years ago

Thank you for the wonderful review, Joanne.

Posted 4 years ago

“Fantastic customer service, speedy responses and the products are amazing! Very impressed! :D”

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Posted 4 years ago

Hello Ashley, thank you for the brilliant feedback! We hope to work with you again soon.

Posted 4 years ago

“I have been so impressed with the service we received from Total Merchandise. The staff are super helpful, and the products we ordered were of excellent quality and reasonably priced. Our orders were urgent, and Total Merchandise went above and beyond to meet our deadlines. I would definitely recommend using them.”

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Posted 4 years ago

Fantastic, that's what we like to hear! Thank you for the amazing feedback Tracey; we hope to work with you again soon.

Posted 4 years ago

“Quality product, friendly team, order arrived on time.”

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Posted 4 years ago

Thank you for the amazing five-star review!

Posted 4 years ago

“speedy customer service, would recommend”

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Posted 4 years ago

Thanks for the excellent review and recommendation!

Posted 4 years ago

“Everything we had made not only looks great but was also delivered on time. Thank you!”

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Posted 4 years ago

Total Merchandise is rated 4.8 based on 2,033 reviews