Total Merchandise Reviews

Name: Total Merchandise
Address: Suite 1, The Centre, The Crescent, Colchester Business Park, Suite 1, The Centre, The Crescent, Colchester Business Park, Essex
Rating: 4.78

4.8 Rating 2,040 Reviews

96 %

of reviewers recommend Total Merchandise

Company Reviews

Metrics

Info

4.8

Based on 2,040 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01376 509092

Email:

katie.clark@totalmerchandise.co.uk

Location:

Suite 1, The Centre, The Crescent, Colchester Business Park,
Suite 1, The Centre, The Crescent, Colchester Business Park
Essex
CO4 9QQ

Total Merchandise 5 star review on 3rd February 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient, quick turnaround and brilliant quality!”

Helpful Report

Posted 3 years ago

Hi Dawn - we're so pleased to hear it! Thanks for taking the time to review us and we look forward to assisting you with another order of promotional products soon.

Posted 3 years ago

“Very good and quick communication throughout process.”

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Posted 3 years ago

“Product delivered quickly. Excellent quality - Thank you.”

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Posted 3 years ago

Hi Mary - we're so glad to hear it! Thanks for the brilliant feedback and we look forward to working with you again soon.

Posted 3 years ago

“Excellent service and super helpful staff. Thoroughly recommended!”

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Posted 3 years ago

Thanks for the fantastic feedback and the recommendation, John - we really appreciate it! We look forward to assisting you with your next order soon.

Posted 3 years ago

“Items have arrived and they are great! Excellent communication, helpful and friendly staff”

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Posted 3 years ago

Thanks for the fantastic feedback, Emily! We really appreciate it and look forward to assisting you with another order soon.

Posted 3 years ago

“Excellent service from ordering through to receiving merchandise. Quality products with clear pricing so know exactly what everything costs from the outset.”

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Posted 3 years ago

We're so glad to hear you were wowed by your TM experience, Angela! We look forward to working with you on another order of promotional products soon.

Posted 3 years ago

“Elizabeth was very responsive and made the experience very easy! We love our tote bags.”

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Posted 3 years ago

Thanks for the amazing feedback, Jessica! We're so glad to hear you had a great experience with us and are pleased with your tote bags, and look forward to working with you on another order in the future.

Posted 3 years ago

“Goods as expected good quality in good time”

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Posted 3 years ago

Thanks for the 5* review, Deirdre - we're so pleased to hear that you were satisfied with your TM experience!

Posted 3 years ago

“great service and brilliant product”

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Posted 3 years ago

We're delighted to hear it - thanks for the 5* feedback, Adrian!

Posted 3 years ago

“Very easy to work with.”

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Posted 3 years ago

We're so pleased to hear it! Thanks for the 5* feedback, Brendan.

Posted 3 years ago

“Excellent service.”

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Posted 3 years ago

That's what we love to hear! Thanks for the 5* feedback, Aoife.

Posted 3 years ago

“Roxanne at Total Merchandise was great to work with from start to finish. Everything was quick and easy, even when I needed to amend things with the design we wanted. Will definitely order from again.”

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Posted 3 years ago

Thanks for the fantastic feedback, Lauren - we're so glad to hear you had a great experience with us! We look forward to working with you on your next order.

Posted 3 years ago

“Excellent service and communication.Tank You”

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Posted 3 years ago

We're so glad to hear it - thanks for the fantastic review, Cathryne!

Posted 3 years ago

“Great service from start to finish and an excellent product”

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Posted 3 years ago

Thanks for the fantastic feedback, Charlie - we really appreciate it!

Posted 3 years ago

“Prompt efficient service and all goods received as expected.”

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Posted 3 years ago

Thanks for the great review, Sandra! We hope to work with you again soon.

Posted 3 years ago

“Quick, easy and no fuss. Great transaction”

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Posted 3 years ago

Thanks for the lovely feedback, Nicola! We look forward to working with you on another order soon.

Posted 3 years ago

“Brilliant service”

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Posted 3 years ago

Thanks for the fantastic feedback, Graeme!

Posted 3 years ago

“As usual, very good.”

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Posted 3 years ago

We love to hear it! Thanks for the 5* feedback.

Posted 3 years ago

“Helpful and courteous staff.”

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Posted 3 years ago

Hi Geoff - thanks for the great review! We look forward to working with you on another order soon.

Posted 3 years ago

“Great quality product.”

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Posted 3 years ago

Thanks for the 5* feedback, Fiona - we really appreciate it. We look forward to working with you on another order soon!

Posted 3 years ago

Total Merchandise is rated 4.8 based on 2,040 reviews