Top Furniture Reviews

Name: Top Furniture
Address: Station Yard, Station Road,, Station Yard, Station Road,, United Kingdom
Rating: 4.83

4.8 Rating 7,013 Reviews

97 %

of reviewers recommend Top Furniture

4.8

Based on 7,013 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Top Furniture:

Home furniture retailer specialising in country style painted and oak furniture products for the living room, dining room, kitchen and bedroom. Toulouse painted ranges available in white, grey and black as shown on our Instagram page @topfurnitureuk

Visit Website

Phone:

01889 560999

Email:

sales@topfurniture.co.uk

Location:

Station Yard, Station Road,,
Station Yard, Station Road,
United Kingdom
ST14 8AX

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Top Furniture 5 star review on 28th April 2024

7100

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Eventually the table arrived on the 13 December. The packaging was damaged due to it being very badly packed. One of the packages had to be carried by 2 people into the house and they struggled due to the inadequate packaging. This is not going to be undone until the owners unpack it in the Spring so cannot comment on the table itself.”

Helpful Report

Posted 5 years ago

“Drawer unit looks lovely but has faulty drawer. Still waiting for this to be resolved but don't have a good feeling about the outcome after telephone call with support staff today. Watch this space.”

Helpful Report

Posted 5 years ago

Hello Gary, I am sorry to hear the issue you have encountered. I understand that the support team were requesting images of the fault to be sent in to us from the phone call with yourself. I can see that the support team have now received these images so will be in touch shortly to discuss a resolution. Apologies for the issue and any inconvenience caused. Kind Regards, Top Furniture.

Posted 5 years ago

“How do you expect me to review something i havent yet received? Item was due this morning. The time is now 3:30pm and hasnt arrived as yet ! Not impressed !”

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Posted 5 years ago

“How do you expect me to review something i havent yet received? Item was due this morning. The time is now 3:30pm and hasnt arrived as yet ! Not impressed !”

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Posted 5 years ago

“The table is well made with instructions and very easy to assemble. It also came with aftercare instructions advising me that a protective oil had been used. Unfortunately this is not the case as I found out when I wiped the surface with a slightly damp cloth . The surface after wiping instantly became faded and rough . I am hugely disappointed and unsure of what to do as I have no packaging to return it with . Fiona Khan”

Helpful Report

Posted 8 years ago

Hello Mrs Khan, Thank-you for your feedback. I'm sorry to hear you are not happy with your purchase, this particular table is one of our best selling items and generally trouble free. I have passed this over to our customer service team who will be contacting you shortly to discuss. Kind regards Neil.

Posted 8 years ago

“furniture arrived on the delivery slot (7-3, not more precise) they chose. one part from one of the bench items was missing, when I rang they said oh its a small bit, & no apology.. BUT its a 1.2 metre piece of 4x2 wood ...........so now I have to stay in another day to receive that. have been offered foot protectors for doing this review. shame. the sticky out nail has already scraped a line across my entire living room wood floor, and I have already bought protectors from somewhere else because of that. now have to sort out fixing the floor. one bench great though”

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Posted 8 years ago

“Ordered a table with 2 benches. They arrived in time but no screws to put it together anywhere to be found in the packaging. Had to go buy the screws from Robert Dyas. Thank you!”

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Posted 9 years ago

Top Furniture is rated 4.8 based on 7,013 reviews