Tools-paint.com Reviews

Name: Tools-paint.com
Address: 3 David Road Poyle Industrial EstateColnbrook, 3 David Road Poyle Industrial EstateColnbrook, Slough
Rating: 4.84

4.8 Rating 1,713 Reviews

97 %

of reviewers recommend Tools-paint.com

Company Reviews

Metrics

Info

4.8

Based on 1,713 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Tools-paint.com:

The place to buy decorative paint, protective coatings and associated products from leading and niche manufacturers at low prices

Visit Website

Phone:

01753 684084

Email:

sales@tools-paint.com

Location:

3 David Road Poyle Industrial EstateColnbrook,
3 David Road Poyle Industrial EstateColnbrook
Slough
SL3 0TW

Tools-paint.com 5 star review on 12th September 2025

Anonymous

Anonymous // 01/01/2019

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“Easy to order, rapid delivery, all very efficient!”

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Posted 6 years ago

“Good selection. Reasonable prices. Easy ordering. Prompt updates. Swift delivery. That's all we wanted.”

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Posted 6 years ago

“Quality product at a price that I could not match anywhere else on line or in store.”

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Posted 6 years ago

“Firstly I was sent a paint that looks nothing like the colour on the tin, And I mean it did not even look remotely close, I spend my time wrapping the tins back up nicely and returning them. I sent it next working day with signature their end. I’ve emailed 3 times since asking for my refund and a reply by email and I’ve had nothing. The order was £56 so why ignore my emails ? Appalling!!”

Helpful Report

Posted 6 years ago

I would like to apologise for our lack of communication. Your refund was processed immediately we received the goods back and you should have had a confirmation email at the same time but this was not sent. You would also have got an email from PayPal confirming the refund but this may have gone to your junk folder. With regard to the colour, you ordered a factory made cupboard paint so of course we have no control over either the colour of the paint or the label.

Posted 6 years ago

“The paint did not match. The advert shows a different paint to the one sold. I asked for a refund and was to,d to contact dulux. I have contacted trade standards as the advert is a different paint to the one I received. Waste if money.”

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Posted 6 years ago

We're sorry the paint was not to your satisfaction but the advert shows precisely what was delivered. Not only does the picture show a mixing base tin but also we state in writing that the colour will be mixed by us, because this is the only way customers can still get this colour since Dulux stopped producing it in their factory. We even state 'we do not recommend this if finishing a job that was started from a Timeless labelled tin'. Dulux require us to refer all complaints about colour to them because they want to take care of refunds as part of the Dulux Promise guarantee. These paints, although mixed by us, are produced on Dulux bases, with Dulux colourants, on a Dulux machine, which is checked and serviced by Dulux engineers to ensure it is as close as possible to the original factory batches. However, no paint company will recommend 'spot repairs', especially if the paint has been on the wall for some time, because there is always a chance that the colour will not be a perfect match.

Posted 6 years ago

“Competitive price, straightforward process and delivered on time.”

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Posted 6 years ago

“Extremely efficient service. Well laid out website makes ordering very easy. Parcels arrived within 48 hours and were well packaged and labelled. Highly recommended.”

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Posted 6 years ago

“Excellent service and paint,very quick delivery.I would definitely buy from again.Thank you.”

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Posted 6 years ago

“Excellent service from order to receipt. Highly recommended.”

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Posted 6 years ago

“Great prices and excellent service - Thank you”

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Posted 6 years ago

“Really pleased with the paint purchased. Well packaged and swift delivery.”

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Posted 6 years ago

“Always very helpful and knowledgeable! Quick service, fair pricing.”

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Posted 6 years ago

“Blades fit the Bahco scraper and work out a third of the price. Great product good value. Have used them to scrape pitch off of wood block flooring, have done hundreds with just one blade..”

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Posted 6 years ago

“Couldn’t find the paint I wanted which I think is now discontinued anywhere until Tools Paint came to the rescue. Efficient service & my kitchen cupboards now have an inexpensive facelift 🤗”

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Posted 6 years ago

“Excellent service at a competitive price. Goods well packed for delivery.”

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Posted 6 years ago

“Excellent service, competitively priced products which arrive promptly. Result, a happy customer!”

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Posted 6 years ago

“We go through a lot of Cuprinol at our Cattery as we are forever maintaining the cat rooms. We always buy from Tools-paint as they are the best value.”

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Posted 6 years ago

“Had exact colour paint I wanted at a competitive price. And pretty quick delivery too.”

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Posted 6 years ago

“Absolutely amazing service Thank You..... and great paint too”

Tools-paint.com 5 star review on 17th October 2019

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Posted 6 years ago

“Good product, delivered quickly. Packaging needs to be strengthened to resist Parcel Force treatment. Paint tin arrived "D" shaped.”

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Posted 6 years ago

Tools-paint.com is rated 4.8 based on 1,713 reviews