Tools-paint.com Reviews

Name: Tools-paint.com
Address: 3 David Road Poyle Industrial EstateColnbrook, 3 David Road Poyle Industrial EstateColnbrook, Slough
Rating: 4.83

4.8 Rating 1,616 Reviews

97 %

of reviewers recommend Tools-paint.com

Company Reviews

Metrics

Info

4.8

Based on 1,616 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Tools-paint.com:

The place to buy decorative paint, protective coatings and associated products from leading and niche manufacturers at low prices

Visit Website

Phone:

01753 684084

Email:

sales@tools-paint.com

Location:

3 David Road Poyle Industrial EstateColnbrook,
3 David Road Poyle Industrial EstateColnbrook
Slough
SL3 0TW

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pleasure to do business with Tools-Paint, who furnished us with requisite difficult to source materials, at an exceptionally competitive value-for-money purchase price, and delivered promptly, in a no-fuss manner; look forward to repeat orders in due course.”

Helpful Report

Posted 3 years ago

Hi Jim, thanks for your positive comments, we are happy to supply those difficult to find products and colours. We hope that the Hammerite direct-to-metal provides the back-to-new look anticipated. We hope to see you shop with us again soon. All the team at tools-paint.com

Posted 3 years ago

“Very fast reliable service and delivery”

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Posted 3 years ago

Hi Lynne, thank you for your very positive comments, they are very much appreciated. We will anticipate that the Cuprinol paint ordered with deliver the finish desired, making the coated item look brand new. We hope to see you shop with us again soon. All the team at tools-paint.com

Posted 3 years ago

“ordered Cuprinol Shades woodpaint in Iris. Tools-Paint kept me advised regarding order and delivery every step of the way. Very pleased with Paint. Would definitely recommend Tools-Paint and will purchase from this company again. Thank you.”

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Posted 3 years ago

Hi Teresa, Thank you for your positive feedback, it is very much appreciated. I hope the Cuprinol gives you that fresh, new look. Hopefully we will see you again shortly, all at tools-paint.com

Posted 3 years ago

“This is the second time using Tools-paint. Com. Can’t fault their very great products prompt professional service and prices”

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Posted 3 years ago

Hi Warren, Thank you for your repeat business, hopefully the start of many more. Thank you also for your kind words, I hope the Cuprinol freshens up your shed, fence etc. The tools-paint.com team

Posted 3 years ago

“Reliable and consistent service and competitive pricing. My paint orders arrived very well packed, just when Tools-paint said they would.”

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Posted 3 years ago

Hi Andrew, Thanks for your positive comments, I hope the masonry paint ordered provides a great new, fresh finish. The tools-paint team.

Posted 3 years ago

“Took nearly 10 days to deliver ok if your not in a rush. Fence paint great.Price excellent. Would use again”

Helpful Report

Posted 3 years ago

Hi Paul, thanks for taking my call a little earlier, I would like reiterate my apologies for the delay you received on this order and that we did not perform as well as you anticipated. I have subsequently looked into the situation and your order was placed on Sunday 22nd August, we try and dispatch in a 3-5 days lead-time. The paint was dispatched on the fifth day, Friday 27th. As this was the August bank holiday weekend it did not arrive with you until the Tuesday 31st. Five-day dispatch from us resulted in a nine-day delivery period. This is not an excuse but a genuine reason and needless to say we are sorry that we did not meet your expectations. I do take encouragement from some of your comments that you will give us a further opportunity in the future. I hope my telephone call earlier and this public apology goes some way in terms of us getting back to and even keel. Thanks again for taking the trouble to review us. Kind Regards, Rob and the tools-paint.com team.

Posted 3 years ago

“Paint was competitively priced, well packaged and delivered well within the specified time.”

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Posted 3 years ago

Hi Anon. Thank you for your comments, I hope the shed/fence is revived with the Cuprinol.

Posted 3 years ago

“No problems at all. Very fast delivery of item. Excellent!”

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Posted 3 years ago

Hi David, thanks for prompt feedback, we are happy you're happy.

Posted 3 years ago

“Easy to find product and ordering was simple, quick prompt delivery too”

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Posted 3 years ago

Hi Alison, thanks for taking the trouble to review us. I hope the Dulux paint gives the desired effect.

Posted 3 years ago

“Good communications and customer service. Had a delivery problem at my end which was sorted by Tools-paint very efficiently.”

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Posted 3 years ago

“Hard to get the paint I wanted elsewhere, but Tools-paint came up trumps. Good customer service, too”

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Posted 3 years ago

“I arranged the paint matching service (Tekaloid coach enamel), and the colour is perfect. Tools-Paint always package things very well for shipping. I wish I'd found them sooner, as other paint suppliers have been problematic, especially for colour matching. Excellent!”

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Posted 3 years ago

“Easy to order. Competitive prices. very quick delivery and well packaged. Highly recommended.”

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Posted 3 years ago

“Very good service and the team expedited my order as we ran out of paint and needed to finish the job. The paint was exceptionally well packed. Highly recommend!”

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Posted 3 years ago

“Excellent stuff. Might be a small tin but goes a surprisingly long way. Takes a few coats and patience but the finish is perfect.”

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Posted 3 years ago

“Excellent service - will use your company again - pity that you are not based in N Ireland, will have to make all my purchases online! Kind Regards Ann”

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Posted 3 years ago

“Good communication and fast delivery.”

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Posted 3 years ago

“Good quick service for a custom mix and hands-down the best, most protective packaging on a can of paint, I have ever experienced!”

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Posted 3 years ago

“Excellent service - very rapid delivery of Osmo Polyx-oil . Packed really well to ensure no damage to product in transportation. Highly recommended!”

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Posted 3 years ago

“Great product that I couldn't find cheaper anywhere else and delivery was super fast. Nice to use and independent business as well.”

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Posted 3 years ago

Tools-paint.com is rated 4.8 based on 1,616 reviews