Tooled-Up Reviews

Name: Tooled-Up
Address: 78 Suez Road, Brimsdown, London, London
Rating: 4.77

4.8 Rating 23,535 Reviews

95 %

of reviewers recommend Tooled-Up

4.8

Based on 23,535 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Tooled-Up:

Tooled-Up is the online arm of Lee Industrial which was established in 1976. We stock a huge range of tools and accessories including hand tools, power tools, garden tools, automotive tools, plumbing tools and work wear.

We list over 65,000 tools on our website, from top brands such as Bosch, Dewalt, Karcher, Stanley and Makita.

Everything we sell carries a full UK Warranty backed by the manufacturers.

Visit Website

Phone:

0208 805 3535

Email:

sales@tooled-up.com

Location:

78 Suez Road,
Brimsdown,
London
London
EN3 7PS

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Tooled-Up 5 star review on 20th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Had just what I needed in stock, tool less battery as I already have them. Ordered at lunchtime on Friday arrived next day. Excellent services at a great price.”

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Posted 1 year ago

“Hard to find this product for sale in the UK. Tooled-up worked out cheaper than Amazon for the same item. Delivery was slow in comparison to typical Amazon speed, but this wasn't a priority, so acceptable.”

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Posted 1 year ago

“Easy to assemble very nice lawn mower cuts extremely well. Only one thing would the lead is black, would have preferred a red or orange lead, so you can see in the grass”

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Posted 1 year ago

“Did not deliver order Advertised as in stock and order accepted, but subsequently informed no stock and no alternative offered Very disappointed sales of goods act flaunted by a company purporting to be reputable”

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Posted 1 year ago

“Great service. Kept well informed throughout the purchase and delivery process. Would definitely recommend ! 👍🙂”

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Posted 1 year ago

“The lawnmower did not arrive on time but this is not your fault. Itwas awaiting us when we returned in the evening. As soon as we assembled the machine (slight problems with the grass box.) we used it. Otherwise we are plased with it, especially the ease of adjusting the cutting height.”

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Posted 1 year ago

“Easy to reorder the same item I bought this time last year. Very quick delivery. Thank you.”

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Posted 1 year ago

“Very good price and quick delivery. Only grouch was the tracking system which didn't allow me to see when mh parcel would be delivered”

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Posted 1 year ago

“Easy to order, friendly customer service and prompt delivery.”

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Posted 1 year ago

“Exactly what I wanted, good price and fast postage. Very happy, many thanks!”

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Posted 1 year ago

“Material was deliverd as good as any , Paper Documents which are ok, Cam three days later?”

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Posted 1 year ago

“Ordered my lawn mower from Tooled-Up which was the cheapest price on the market and it arrived on time by DHL within 2 days - excellent service.”

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Posted 1 year ago

“Just as expected and arrived well before the dates given well done and thank you”

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Posted 1 year ago

“Easy to use website Easy to order Swift delivery profile Product well packaged”

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Posted 1 year ago

“After one month of item return I still did not received may refund back. I t is not fair of you, it is unfair from your side. Very said”

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Posted 1 year ago

“Easy to order, delivered within timescale as promised and well packed. Kept up-to-date with communications. Quite a few out there could take a few customer service lessons from these guys. Good to deal with. Thanks for an excellent customer service.”

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Posted 1 year ago

“all good and no complaints”

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Posted 1 year ago

“I recently purchased the Black and Decker multi-tool, and I must say, I'm thoroughly impressed. Not only did it arrive promptly the next day, but it also came at the most affordable price compared to other options on the market. The efficiency of the service provided was exceptional. As for the tool itself, it's a game-changer. Its versatility and ease of use make it an indispensable addition to any toolkit.”

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Posted 1 year ago

“Great communication very happy with the service and the coat”

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Posted 1 year ago

“Genuine festool sand pads and very fast delivery..excellent service”

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Posted 1 year ago

Tooled-Up is rated 4.8 based on 23,535 reviews