Tooled-Up Reviews

Name: Tooled-Up
Address: 78 Suez Road, Brimsdown, London, London
Rating: 4.77

4.8 Rating 23,535 Reviews

95 %

of reviewers recommend Tooled-Up

4.8

Based on 23,535 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Tooled-Up:

Tooled-Up is the online arm of Lee Industrial which was established in 1976. We stock a huge range of tools and accessories including hand tools, power tools, garden tools, automotive tools, plumbing tools and work wear.

We list over 65,000 tools on our website, from top brands such as Bosch, Dewalt, Karcher, Stanley and Makita.

Everything we sell carries a full UK Warranty backed by the manufacturers.

Visit Website

Phone:

0208 805 3535

Email:

sales@tooled-up.com

Location:

78 Suez Road,
Brimsdown,
London
London
EN3 7PS

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Tooled-Up 5 star review on 20th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Ordered following a review in Which magazine (I only wanted a very basic steam cleaner for hard floors). Online ordering procedure very straightforward. Price very competetive indeed. Received in a very few days. Extremely well packaged. Excellent service - what more can one wish for. Have never shopped with 'Tooled-up' previously, but will be back. Thank you”

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Posted 1 year ago

“Order took 2 weeks to get to me.”

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Posted 1 year ago

“Big company but the turn around from order to delivery was impressive.”

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Posted 1 year ago

“Good value and quality item (Bosch GTA2600) Easily assembled and easy to use. Ordering and payment was hassle free and delivery timely and on time”

Tooled-Up 5 star review on 25th March 2024

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Posted 1 year ago

“Prompt delivery of well packaged item.”

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Posted 1 year ago

“Easy site to navigate. Excellent selection of tools. Item arrived on time and all was as described.”

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Posted 1 year ago

“Excellent service from this company, I will be happy to use this service in future quality products what more can you ask.”

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Posted 1 year ago

“First time using this company. Brilliant service and good prices. 'on the list'”

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Posted 1 year ago

“My lawnmower was delivered very promptly and I was pleased with the overall service”

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Posted 1 year ago

“Can't fault it, good price, prompt delivery”

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Posted 1 year ago

“Good product, good price, excellent service. What else to say?”

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Posted 1 year ago

“Good product, good price and quick delivery”

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Posted 1 year ago

“Easy to use website, excellent communication and updates, delivered on schedule and the goods were undamaged.”

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Posted 1 year ago

“Fast and efficient at a good price. Only black mark - I received text saying delivery between 4.15 -5.15pm . The parcel arrived at 2pm. It was only good fortunate that someone was in. Cheers”

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Posted 1 year ago

“It was the best price I saw this table saw at”

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Posted 1 year ago

“impressive tooled-up have good prices with an impresive range with good service”

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Posted 1 year ago

“Used second hand item supplied I. Piece of the new item ordered. Box already open annd damaged, instructions missing, saw blade already used as paint worn off. Looked to get extended 3 year warranty from manufacturer and previous owner had already registered the item so this option was unavailable to me! Not sure why this item was supplied as new or was able to get back into the system. Should have been checked upon return to the company and billed to the previous owner as it had been used and registered to them. Afraid based on this performance I cannot recommend the company. Photos to confirm condition were sent but unfortunately customer services were unable to open the standard format sent for an Apple phone. These had to be converted to jpeg by myself and were resent to assist. Apple use an industry standard HEIC format so surprised the customer is required to resolve the issue and convert the file format using a standard Windows operating system option to assist customer services in their role. They have agreed to refund the cost of the item however this does not cover the disappointment experienced.”

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Posted 1 year ago

“Wellies arrived OK, but sadly they are a very awkward fit, so at to return, after speaking to a woman on the phone regarding my return, she was very unhelpful, returned waiting for my refund”

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Posted 1 year ago

“Good service reliable”

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Posted 1 year ago

“Not a good company sending out boots knowing they come up small. Telling me that after they arrived them asked me to pay for returning!!”

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Posted 1 year ago

Tooled-Up is rated 4.8 based on 23,535 reviews