Tooled-Up Reviews

Name: Tooled-Up
Address: 78 Suez Road, Brimsdown, London, London
Rating: 4.77

4.8 Rating 23,535 Reviews

95 %

of reviewers recommend Tooled-Up

4.8

Based on 23,535 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Tooled-Up:

Tooled-Up is the online arm of Lee Industrial which was established in 1976. We stock a huge range of tools and accessories including hand tools, power tools, garden tools, automotive tools, plumbing tools and work wear.

We list over 65,000 tools on our website, from top brands such as Bosch, Dewalt, Karcher, Stanley and Makita.

Everything we sell carries a full UK Warranty backed by the manufacturers.

Visit Website

Phone:

0208 805 3535

Email:

sales@tooled-up.com

Location:

78 Suez Road,
Brimsdown,
London
London
EN3 7PS

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Tooled-Up 5 star review on 20th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Poor communication regarding a long overdue part of the original order made what initially seemed a good response from this company, a rather disappointing one. My interest prompted better engagement, something that ought to be natural from a business perspective.”

Helpful Report

Posted 1 year ago

“Excellent service, tool received & hand delivered through letterbox by Royal Mail courier. Update from seller about delivery very much appreciated. Tool received without damage. Purchased tools from seller before for their quality & service. One of the very few companies that provides an invoice of product/s and costs. Recommend seller & very many thanks”

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Posted 1 year ago

“Great transaction. Top product, fast delivery. Only reason they’re not getting 5 starts is the slapped random labels all over the item. Clearly internal identification and stock labels that were a nightmare to remove without damaging the manufacturer labels and stickers. Just seems weird someone so reputable would do something so amateurish….”

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Posted 1 year ago

“Very Pleased with outcome”

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Posted 1 year ago

“Great service and great prices. Will use you guys again.”

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Posted 1 year ago

“Very quick service, excellent communication.”

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Posted 1 year ago

“The cordless mower arrived very quickly and was complete with the correct upgrade battery and additional free items. Very good value and speedy service. Thanks!”

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Posted 1 year ago

“Great product I'm very impressed and will never clean my windows with anything else.”

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Posted 1 year ago

“The saw was an excellent price and the system kept me well updated with information. The saw arrived in good time and well packed in environmentally sound packaging material. No problems and would use the company again.”

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Posted 1 year ago

“Great speedy delivery, arrived as expected, very pleased”

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Posted 1 year ago

“great company and service , kept me in the loop all the time regarding delivery etc , will be recommending and using again”

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Posted 1 year ago

“Very good service, excellent bit of kit, highly recommended”

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Posted 1 year ago

“Super fast delivery and great prices!”

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Posted 1 year ago

“Thank you very much for your quick and professional approach in dispatching and answering any querues”

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Posted 1 year ago

“Great service, wide range of stock.. I never come out empty handed..”

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Posted 1 year ago

“Placed an order for size 6 wellies when confirmation came through it said size 9s emailed straight away to change the order and it was cancelled. Real shame had to order else where”

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Posted 1 year ago

“Purchased a Black and Decker charger, which was well priced and was delivered very quickly. Highly recommended.”

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Posted 1 year ago

“All arrived on time at competitive price”

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Posted 1 year ago

“Easy to find product on the website, fair price, arrived on time. Happy customer”

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Posted 1 year ago

“Great service and first-class communication. Kept updated every step of the way, and my Dewalt tool bag arrived promptly and in perfect condition.”

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Posted 1 year ago

Tooled-Up is rated 4.8 based on 23,535 reviews