Tooled-Up Reviews

Name: Tooled-Up
Address: 78 Suez Road, Brimsdown, London, London
Rating: 4.77

4.8 Rating 23,372 Reviews

95 %

of reviewers recommend Tooled-Up

4.8

Based on 23,372 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Tooled-Up:

Tooled-Up is the online arm of Lee Industrial which was established in 1976. We stock a huge range of tools and accessories including hand tools, power tools, garden tools, automotive tools, plumbing tools and work wear.

We list over 65,000 tools on our website, from top brands such as Bosch, Dewalt, Karcher, Stanley and Makita.

Everything we sell carries a full UK Warranty backed by the manufacturers.

Visit Website

Phone:

0208 805 3535

Email:

sales@tooled-up.com

Location:

78 Suez Road,
Brimsdown,
London
London
EN3 7PS

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Tooled-Up 5 star review on 20th April 2025

Anonymous

Anonymous // 01/01/2019

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English

“Fantastic service from Tooled-up! Received items day after order via e-bay. Items arrived intact. Very happy with this company. Excellent!”

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Posted 7 months ago

“Arrived next day, fitted and working, very pleased thank you”

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Posted 7 months ago

“Had to quickly source a battery charger for my strimmer. Tooled-Up had exactly what I needed and it was delivered the next day. I was kept informed of when it had been picked, and when it was out for delivery. All in all, very satisfied.”

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Posted 7 months ago

“Excellent service from start to finish , and a very competitive price . A Very satisfied customer.”

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Posted 7 months ago

“Poor customer service. Sorry but it just was.”

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Posted 7 months ago

“Received on time.”

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Posted 7 months ago

“Ordered a battery charger and received two days later. Two days less than advertised. Well done”

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Posted 7 months ago

“Fast and efficient”

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Posted 7 months ago

“Brilliant service”

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Posted 7 months ago

“As my 1st experience of tooled - up. I can honestly say the experience was very good. My order was despatched very quickly.”

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Posted 7 months ago

“Service, quality and price to the usual strandard”

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Posted 7 months ago

“Great service from the quick phone call to make sure it was in stock, to the simple ordering on their web site. Very quick delivery and kept updated along the way. First class service. Man6 thanks.”

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Posted 7 months ago

“Very good service! I ordered three pairs of ARS fruit pruners on Saturday morning online and they arrived the next day - a Sunday! Most impressed. Would recommend!!”

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Posted 7 months ago

“Great store overall. I think, they have the best search of all online stores I've seen so far. Crazy selection of tools, one can order everything from one place. When ordering from other places, I often have a problem that eone shop has the tool, another one sells a battery, and a third one has good sets of accessories. Tooled-up seems to have the best selection of everything at the same time. I ordered 20-ish items in total over several orders. Everything arrived just right. Nothing was mistaken/ damaged/ unfunctional. Some ideas for improvement: 1) sometimes 9/10 items can be shipped next day, but the shipment is delayed because the tenth item is expected to be available in two weeks. It's especially frustrating when the tenth item is, say, a drill bit that costs £4, while the rest is a set of tools that cost £500. Guys, if I ordered an expensive chainsaw, I'd be happy to have it while waiting for a drill bit. 2) You have two websites, tooled-up and mytoolshed. Why though?”

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Posted 7 months ago

“Very pleased with the service I received. The process to order on+line was quick and easy and the item (Einhell cordless scarifier) arrived in good time and in good order, we'll-packaged. I haven't assembled it yet but I'm sure I'll be happy with this purchase. Assembly instructions seem reasonably straightforward so I don't foresee a problem. Hopefully will do a review when it's operational. So far a very positive experience.”

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Posted 7 months ago

“Very impressed. Goods arrived within the allocated delivery date....next day in one case. Nice not to pay extra for postage too. Lots of info via email keeping us updated on orders. Thank you”

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Posted 7 months ago

“amazing quick efficient service,a real treat today !”

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Posted 7 months ago

“Great service. Only waited a couple of days for delivery. Good service all round”

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Posted 7 months ago

“I recently made my very first purchase from Tooled-Up. Fast and efficient service. I will certainly use this company again and would recommend it to anyone.”

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Posted 8 months ago

“Item is great but Tool-up used a courier that they used gave me two options when I missed the first delivery attempt - either travel to a depot about an hour away to collect the item or take a day off work to receive it. I took a day off and as a self-employed person I have lost a day's pay. Won't use again.”

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Posted 8 months ago

Tooled-Up is rated 4.8 based on 23,372 reviews