Tooled-Up Reviews

Name: Tooled-Up
Address: 78 Suez Road, Brimsdown, London, London
Rating: 4.77

4.8 Rating 23,372 Reviews

95 %

of reviewers recommend Tooled-Up

4.8

Based on 23,372 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Tooled-Up:

Tooled-Up is the online arm of Lee Industrial which was established in 1976. We stock a huge range of tools and accessories including hand tools, power tools, garden tools, automotive tools, plumbing tools and work wear.

We list over 65,000 tools on our website, from top brands such as Bosch, Dewalt, Karcher, Stanley and Makita.

Everything we sell carries a full UK Warranty backed by the manufacturers.

Visit Website

Phone:

0208 805 3535

Email:

sales@tooled-up.com

Location:

78 Suez Road,
Brimsdown,
London
London
EN3 7PS

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Tooled-Up 5 star review on 20th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very promt delivery”

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Posted 7 months ago

“Easy ordering , fast delivery and lots of emails informing me of the progress Many thanks”

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Posted 7 months ago

“I ordered some gardening tools and was very impressed with how quickly they arrived. The order was also well packaged.”

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Posted 7 months ago

“Wonderul service , great communicaton”

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Posted 7 months ago

“Speedy delivery, item as described. Very happy.”

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Posted 7 months ago

“Great competitive pricing , nice clear communications at each step and the order was delivered extremely quickly, what more can you ask for !”

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Posted 7 months ago

“Very good service”

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Posted 7 months ago

“Excellent customer help line, battery for lawnmower ordered online and it was delivered the next day. Definitely recommend this company.”

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Posted 7 months ago

“Easy to navigate website. Good communications and item received within 24 hours. Excellent service.”

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Posted 7 months ago

“pleased wi”

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Posted 7 months ago

“Quick delivery, very pleased with the service and the product!”

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Posted 7 months ago

“Great service. Easy to use website and quick delivery. The facom toolbag I ordered is good quality and good value. Thank you.”

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Posted 7 months ago

“Was amazing quality fast delivary very good peice of machinery”

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Posted 7 months ago

“Item was as expected. Notifications and delivery were spot on. Thanks.”

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Posted 7 months ago

“**⭐ Poor Delivery Experience – Misleading Next-Day Promise!** I placed an order for **drip-feeding Gardena products** after **confirming with customer service** that the items were in stock and could be delivered the **next business day**. To ensure fast delivery, I even paid an extra **£8 for expedited shipping**. Despite these assurances, my order arrived **a full week later**—completely defeating the purpose. I needed these products **before leaving for my summer home**, and now I’m stuck here without them. **What’s unacceptable:** - **False next-day delivery assurance** despite taking extra payment. - **No proactive communication** about delays. - **Wasted time and money** due to poor logistics. If you advertise fast shipping, you should **honor it or at least inform customers of delays**. Right now, I’m left frustrated and disappointed.”

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Posted 7 months ago

“Very quick despatch. Haven't unpacked it or used the item yet.”

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Posted 7 months ago

“Great product and next day delivery”

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Posted 7 months ago

“Not ordered from this Company before,would do so again as order was straight forward, delivered on time and very well packed.”

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Posted 7 months ago

“Good communication, speedy delivery, great product at an excellent price.”

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Posted 7 months ago

“Ordered a nice Rip saw blade for my circular saw and all was good until the package didn't get here on the day/s it was marked as coming..... I laft it a full day and then made an inquierery and I was told the seller was sorry my order had not got here and that another saw blade/package was being sorted and dispatched... This came through as a 'new item' with tracking through the Post Office, so I just thought it was all good again and 'back on track'..... This morning....another full day later, and just being a bit curious,.... I decided to click on the package tracking that had come through and had not 'moved' ?? !!... it was being dispatched ?? I then decided to have a look on the Post Office tracking number that was listed but that just said the tracking number was unknown ??.... At about noon,.... the package was delivered by a Post Office van with no extra message or 'paperwork' ?... I am obviously very happy the saw blade eventually got here but there seems to have been a bit of a 'mix up' somewhere along the line. No real problem ;-)”

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Posted 7 months ago

Tooled-Up is rated 4.8 based on 23,372 reviews