Tooled-Up Reviews

Name: Tooled-Up
Address: 78 Suez Road, Brimsdown, London, London
Rating: 4.77

4.8 Rating 23,374 Reviews

95 %

of reviewers recommend Tooled-Up

4.8

Based on 23,374 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Tooled-Up:

Tooled-Up is the online arm of Lee Industrial which was established in 1976. We stock a huge range of tools and accessories including hand tools, power tools, garden tools, automotive tools, plumbing tools and work wear.

We list over 65,000 tools on our website, from top brands such as Bosch, Dewalt, Karcher, Stanley and Makita.

Everything we sell carries a full UK Warranty backed by the manufacturers.

Visit Website

Phone:

0208 805 3535

Email:

sales@tooled-up.com

Location:

78 Suez Road,
Brimsdown,
London
London
EN3 7PS

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Tooled-Up 5 star review on 20th April 2025

Anonymous

Anonymous // 01/01/2019

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English

“Very prompt service and delivery. Recommend.”

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Posted 1 year ago

“Very happy with my purchase, It came within two days of placing my order,”

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Posted 1 year ago

“Very quick delivery and good price”

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Posted 1 year ago

“Brilliant service”

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Posted 1 year ago

“Very pleased with my useful and on-time delivery. I have already used my EasyChain 18V-15-7 to fell three mini-trees which grew far too fast and much too close to my neighbour's brand new garage.”

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Posted 1 year ago

“Excellent service and product”

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Posted 1 year ago

“Everything I have ordered from Tooled-Up has been and quick and easy, hassle free. I've been kept informed about dispatch and delivery.”

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Posted 1 year ago

“My order was processed and dispatched quickly. This is the first time I’ve used Tooled-up and I will certainly consider using them again.”

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Posted 1 year ago

“Excellent and prompt delvery of order, would use this company again.”

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Posted 1 year ago

“Website was easy to use and delivery was prompt. Great service and I'd use them again.”

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Posted 1 year ago

“Very efficient in the order and dispatch”

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Posted 1 year ago

“Good service - got exactly what I wanted quickly. Thanks”

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Posted 1 year ago

“Ordered an Einhell GE-LS 18 Li 18v Cordless Garden Pruning Shears. Very prompt service and well informed of order progress. Order came well packaged and on time. The pruning shears have proved very useful already and seemed well made.”

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Posted 1 year ago

“Great service and great product at a good price. Spot on!”

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Posted 1 year ago

“Worst online shopping experience ever. I was due to receive an order from Tooled-up, it arrived but the package only contained one item, instead of three. I contacted them and was told all the items were sent and that was the end of the matter. I pushed with more emails and got nowhere. I felt like I was in the wrong. A big firm like these and they wouldn't resend the missing items which were only £9 in total. I reordered the missing items, they said they would refund the postage as a goodwill gesture, after a week no refund, I had to push for that and eventually got it. You can always tell a good company when you need something sorting and these weren't that. I felt let down, I paid for the items and I expected to receive them. I'm still not happy and will never buy from these guys again, they seem to have enough people working in customer service, but they don't help in the way that's needed. Think about this, there are lots of online tool sellers. And for a mere £9 they could of put this right and got a happy, returning customer and had a good review from me.”

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Posted 1 year ago

“Very good service very good and fast delivery”

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Posted 1 year ago

“Scammers Free Battery offer as in the description is a lie. Even after putting the item in the basket the offer remained on screen. Told by "sales" the offer was only only on certain items, despite it being on the screen whilst shopping.”

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Posted 1 year ago

“Tried the blower, enough power to do the job easily, switched over to the vacuum, again did the job easily, not heavy (being in my eighties) was still able to not use the strap but would probably use it when the leaves really fall as I have two large trees. Combined with a quick delivery and a good quality made product I am well pleased and would buy again. Recommended and grateful thanks.”

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Posted 1 year ago

“competative price, swift delivery, and cordless strimmer works well. Could be easier to navigate purchase as several almost-identical items available each with different accessories and offers.”

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Posted 1 year ago

“I paid for next day delivery two days ago but unfortunately my item has not arrived yet”

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Posted 1 year ago

Tooled-Up is rated 4.8 based on 23,374 reviews