Tooled-Up Reviews

Name: Tooled-Up
Address: 78 Suez Road, Brimsdown, London, London
Rating: 4.77

4.8 Rating 23,374 Reviews

95 %

of reviewers recommend Tooled-Up

4.8

Based on 23,374 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Tooled-Up:

Tooled-Up is the online arm of Lee Industrial which was established in 1976. We stock a huge range of tools and accessories including hand tools, power tools, garden tools, automotive tools, plumbing tools and work wear.

We list over 65,000 tools on our website, from top brands such as Bosch, Dewalt, Karcher, Stanley and Makita.

Everything we sell carries a full UK Warranty backed by the manufacturers.

Visit Website

Phone:

0208 805 3535

Email:

sales@tooled-up.com

Location:

78 Suez Road,
Brimsdown,
London
London
EN3 7PS

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Tooled-Up 5 star review on 20th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great priced product and speedy next day delivery.”

Helpful Report

Posted 1 year ago

“I ordered two wire wool cleaning brushes for my patio cleaner on 12th September. I phoned twice to see why my order was taking so long to arrive. The young lady that I spoke to told me that there was a nine day - yes nine day - turn around. My brushes arrived on 28th September. That is 11 working days (15 days including weekends). Far too long in this 'next day' world we live in.”

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Posted 1 year ago

“Orederd the tools i needed. Fast delivery and good price which is all you need.”

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Posted 1 year ago

“The item exactly as described and despatched very quickly, excellent service”

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Posted 1 year ago

“The item was delivered on time and the delivery man put it in a safe place for me.”

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Posted 1 year ago

“very happy with my item, and very happy with the service and very quick delivery, thank you.”

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Posted 1 year ago

“Ordered at an excellent price and delivered within a few days. Will use this company again. 5*”

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Posted 1 year ago

“Tooled Up were let down badly on two of my orders by DHL deliveries who insisted on trying to deliver my package to next door - a house with a completely different name. This house is only occupied by builders at the moment, who padlock the gate when they go home. I tried many times to explain this to Tooled Up who seemed powerless to sort out DHL or offer an alternative delivery company. Until Tooled Up sort out the delivery problem I will no longer order from them. I have told them this.”

Helpful Report

Posted 1 year ago

“Tooled-Up is my first stop for tools. Always fast service, great prices and a great range - if they don't have it I probably don't need it. I've been using Tooled-Up for years and long may it continue.”

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Posted 1 year ago

“Very good seller excellent service fast delivery quality equipment A++++++++++”

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Posted 1 year ago

“Very efficient.”

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Posted 1 year ago

“Arrived as said, on time. Exactly as described.”

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Posted 1 year ago

“Great service, fast delivery. No problems.”

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Posted 1 year ago

“No problems. Easy enough to order and it was delivered agead of scheduke.”

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Posted 1 year ago

“Good range, fair prices, swift delivery.”

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Posted 1 year ago

“good product and quick delivery”

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Posted 1 year ago

“Great experience overall and customer service was very helpful when I had trouble. Very reasonable pricing too. There was a long delay dispatching - about 7 days. Would have been nice to have an update / explanation about that delay. Website had a few bugs. Was difficult to initially sign up and when the item dispatched it provided a broken tracking link.”

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Posted 1 year ago

“Some goods excessively overpriced and they take ages sometimes to despatch them. I won't be using these anymore as there are much better deals on eBay, be sure to check all before ordering if you must from these folks and be prepared to wait.”

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Posted 1 year ago

“Easy to order, correct product sent, delivered as stated, excellent vendor. Thank you.”

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Posted 1 year ago

“I have to say that the service from Tooled -Up was excellent. I ordered right on the cut off time but they dispatched the item same day. Very pleased with the service,”

Helpful Report

Posted 1 year ago

Tooled-Up is rated 4.8 based on 23,374 reviews