Tooled-Up Reviews

Name: Tooled-Up
Address: 78 Suez Road, Brimsdown, London, London
Rating: 4.77

4.8 Rating 23,504 Reviews

95 %

of reviewers recommend Tooled-Up

4.8

Based on 23,504 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Tooled-Up:

Tooled-Up is the online arm of Lee Industrial which was established in 1976. We stock a huge range of tools and accessories including hand tools, power tools, garden tools, automotive tools, plumbing tools and work wear.

We list over 65,000 tools on our website, from top brands such as Bosch, Dewalt, Karcher, Stanley and Makita.

Everything we sell carries a full UK Warranty backed by the manufacturers.

Visit Website

Phone:

0208 805 3535

Email:

sales@tooled-up.com

Location:

78 Suez Road,
Brimsdown,
London
London
EN3 7PS

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Tooled-Up 5 star review on 20th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Drills were delivered quickly well packaged & at the best price I could find for that spec can recommend a visit to their site.”

Helpful Report

Posted 1 year ago

“I wish I'd never placed an order with "tooled up". I chose them to save a few gbp on a Stanley work light, only to find out that they didn't have it in stock. They're now saying despatch will be 09 December 24......some 6 weeks after order. This came as a surprise and I now wish I'd paid the extra and bought from Amazon. The delivery date for the spare battery ordered with the work light has not even been mentioned, but also remains outstanding a week after order placement. A Bow saw (clearance sale item) I purchased as an opportunity did arrive quickly and all went smoothly, but this was secondary and the spare battery was not delivered with it. This review request is probably meant for the bow saw, but it is my experience with whole order that is being conveyed!”

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Posted 1 year ago

“Everything was delivered on time and in first class order. Thank you.”

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Posted 1 year ago

“Items arrived quickly, as described and great price”

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Posted 1 year ago

“I'm very pleased with the electric lawnmower I bought from Tooled-Up. The only difficulty was delivery. I paid extra for delivery on a specific date but it wasn't ready until the following day. No time estimate was provided and, as I knew I'd have to go out for part of the day, I arranged to pick up my lawnmower from DHL (which was 11 miles away).”

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Posted 1 year ago

“Excellent leaf blower arrived really quickly. Very smooth service.”

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Posted 1 year ago

“prompt service good product”

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Posted 1 year ago

“Tooled-Up provide a comprehensive range of products and I found them easy to deal with. I was kept up to date at every stage of my order and I am fully satisfied with the products and treatment I received. Thank you Tooled-Up team.”

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Posted 1 year ago

“Delighted with order, arrived very promptly.”

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Posted 1 year ago

“Good communication throughout order, prompt delivery, great service! Would definitely recommend Tooled-Up”

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Posted 1 year ago

“Good price, good delivery time. Free delivery for garden shears but £8 delivery for battery in the same box!!”

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Posted 1 year ago

“Very easy to order, quick delivery and great communication. Thank you”

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Posted 1 year ago

“The required item was in stock, easily ordered & paid for straightforwardly. The goods were despatched quickly, adequate communication through transit provided satisfactory receipt. Many thanks”

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Posted 1 year ago

“It arrived promptly. Its reasonably easy to assembled, although the instructions aren't great. It works really well but the battery life isn't that long.”

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Posted 1 year ago

“Great service prompt delivery great at keeping you updated of the delivery time etc. Great well made product I have now ordered the battery and charger to suit my product. Would recommend to anyone.”

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Posted 1 year ago

“Great choice of kit at decent prices and fast shipping”

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Posted 1 year ago

“Easy to order. Everything arrived as expected. Very happy. Thank you”

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Posted 1 year ago

“Buying from Tooled-up is a stress free experience. Item arrived when expected and communication on the dispatch and links to the courier are something other retailers could learn from. The Item I bought has some caveats but, this is a review of the retailer, and from my POV, a good experience.”

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Posted 1 year ago

“Very good service. The item arrived exactly when it was supposed to and was well-packed.”

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Posted 1 year ago

“Prompt delivery and smooth transaction. No issues.”

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Posted 1 year ago

Tooled-Up is rated 4.8 based on 23,504 reviews