Tooled-Up Reviews

Name: Tooled-Up
Address: 78 Suez Road, Brimsdown, London, London
Rating: 4.77

4.8 Rating 23,371 Reviews

95 %

of reviewers recommend Tooled-Up

4.8

Based on 23,371 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Tooled-Up:

Tooled-Up is the online arm of Lee Industrial which was established in 1976. We stock a huge range of tools and accessories including hand tools, power tools, garden tools, automotive tools, plumbing tools and work wear.

We list over 65,000 tools on our website, from top brands such as Bosch, Dewalt, Karcher, Stanley and Makita.

Everything we sell carries a full UK Warranty backed by the manufacturers.

Visit Website

Phone:

0208 805 3535

Email:

sales@tooled-up.com

Location:

78 Suez Road,
Brimsdown,
London
London
EN3 7PS

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Tooled-Up 5 star review on 20th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Prices are usually the best in the market. I love that we can customise whether to have batteries or a case included with every tool we buy. Only the dispatch time is a bit longer than I expected. And there is no usable tracking system at all, possibly because they use Royal Mail to deliver my order. But ended up all good.”

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Posted 5 months ago

“Fantastic service, delivery prompt, ahead of expectations.”

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Posted 5 months ago

“Very happy with the product, delivery service was as instructed and would recommend this company to anyone looking for gardening tools, will certainly use tooled-up again”

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Posted 5 months ago

“A though the item I ordered was out of stock I was kept informed of probable delivery date and it arrived ahead of schedule. I was delighted with the service, the product and the price. Well done to Tooled up !”

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Posted 5 months ago

“Not good. Bosch 36V 4AH Battery and Charged arrived Dead on Arrival. Returns process was hard work. This was inconvenient and wastful of my work time. The product clearly was deffective. I had to place a second order for a replacement product, thus paying twice. Communication was not the best. I am presently waiting for an acknowledgement of their return and for a refund. I hope this does not turn into a credit card dispute. This is inconvenient, disruptive and wasteful of everyone's time and energy.”

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Posted 5 months ago

“Was kept informed of the progress of my order, and was delivered promptly and efficiently. Had never used this company previously, but will use again .”

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Posted 5 months ago

“Great, just what I wanted and delivered quickly. Will use again.”

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Posted 5 months ago

“Advertised as suitable for 19mm equivalent. Too big for this size.”

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Posted 5 months ago

“Unfortunately, my purchase was leaking on arrival and I had to refuse the delivery. I am awaiting a refund after being informed you do not send replacements. A replacement item sent out immediately would have been a pleasing resolution. Sorry, but I can only award one star on this occasion because I do not have the functional product that was purchased from you…. or a refund yet.”

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Posted 5 months ago

“Great service would not hesitate in ordering from you again.”

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Posted 5 months ago

“Great price, excellent communicatation, kept me updated at every stage, super fast delivery. Would definitely recommend Tooled-Up to anyone.”

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Posted 5 months ago

“Brilliant”

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Posted 5 months ago

“Website a breeze to navigate and item selection and payment went without a hitch. The Einhell multi tool is great for the price. Nice and compact and light weight. Very good experience all round. PW.”

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Posted 5 months ago

“Yes very good, no issues”

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Posted 5 months ago

“Very happy and good tool”

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Posted 5 months ago

“Ok satisfactory”

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Posted 5 months ago

“Excellent service, Great delivery, Competitive price”

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Posted 5 months ago

“Exactly as ordered. Quick and efficient”

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Posted 5 months ago

“Very competitive pricing. Excellent communication for order processing & delivery schedule. Delivered earlier than projected.”

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Posted 5 months ago

“Dispatched the item promptly and received the item as described. Good seller.”

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Posted 5 months ago

Tooled-Up is rated 4.8 based on 23,371 reviews