Tooled-Up Reviews

Name: Tooled-Up
Address: 78 Suez Road, Brimsdown, London, London
Rating: 4.77

4.8 Rating 23,371 Reviews

95 %

of reviewers recommend Tooled-Up

4.8

Based on 23,371 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Tooled-Up:

Tooled-Up is the online arm of Lee Industrial which was established in 1976. We stock a huge range of tools and accessories including hand tools, power tools, garden tools, automotive tools, plumbing tools and work wear.

We list over 65,000 tools on our website, from top brands such as Bosch, Dewalt, Karcher, Stanley and Makita.

Everything we sell carries a full UK Warranty backed by the manufacturers.

Visit Website

Phone:

0208 805 3535

Email:

sales@tooled-up.com

Location:

78 Suez Road,
Brimsdown,
London
London
EN3 7PS

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Tooled-Up 5 star review on 20th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Just the job!”

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Posted 5 months ago

“Excellent company to deal with Fast delivery”

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Posted 5 months ago

“I’ve ordered this item with a free battery as advertised on your site paid £30 more than elsewhere for the battery offer but makita says its not in the promotion so you miss sold me an item that I could of bought elsewhere cheaper from anglia tool centre with free delivery I’ve spoke to your customer services Monday 16th and asked for the manager but it’s now end of day Thursday he’s too busy playing golf or jet sking probably like the scam adverts to be bothered about this small matter as it happens I’m looking at the karcher hd 6/13 pressure washer for a job end of next month and you’ve got the best price but looking not to bother if this is how I’m treated. The makita product is great and have used it first makita product not happy with after sales matter customer services was friendly and understanding but the manager yet to comment further.”

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Posted 5 months ago

“Makita 110v SDS drill stated to be in stock. Ordered 10am Thursday, picked and packed following Wednesday, received following day. Delivery is glacial by today’s standards. Brand has served me well and expect this drill to be no different.”

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Posted 5 months ago

“Once again, great price, service and delivery from Tooled-Up”

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Posted 5 months ago

“Good service overall.”

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Posted 5 months ago

“Excellent little pruning saw, service can not fault. Ordered thursday midday, arrived friday morning.”

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Posted 5 months ago

“Ronseal paint arrived the next day, impressed with the quick delivery and price. Paint was very well packaged. Would spend money with Tooled up again when needed.”

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Posted 5 months ago

“high quality item sent quickly by a high end contractor, with good communications throughout”

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Posted 5 months ago

“My battery charger for my Black and Decker strimmer just stopped working, with a sealed plug and no power getting to the charger a replacement was required. Googled it, and there are several different types and models, I found an exact replacement on Ebay, I also found another, cheaper, but pay for delivery, I checked the sellers and it was the same company, Tooled-Up. I purchased it direct with tracked postal delivery, delivered within 3 days, would have been 2 days if orderd before 3pm. Saved a £1. Works perfectly charged strimmer used it, charged again and ready to go. Perfect.”

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Posted 5 months ago

“Nice products, fast delivery”

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Posted 5 months ago

“Great value, quick service, will use them again”

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Posted 5 months ago

“TOTALLY PROFESSIONAL SELLER VERY HIGHLY RECOMMENDED THANK YOU. 5 STARS”

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Posted 5 months ago

“Very pleased with the service provided. Items arrived in good time.”

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Posted 5 months ago

“This was the first time I have used Tooled-Up and I was very impressed by the service. The items were delivery quickly and I was kept up to date with the delivery information by email. I will definitely use again. Thank you.”

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Posted 5 months ago

“Item received in good time and perfect for my needs.”

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Posted 5 months ago

“Really quick delivery with excellent communication from company Product waexactly as describeds”

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Posted 5 months ago

“Great service. Thanks”

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Posted 5 months ago

“On purchasing a SDS cordless drill I was amazed how fast the delivery came, I’m very pleased with the item, also a great price thank you look forward to using it 👍”

Tooled-Up 5 star review on 17th June 2025

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Posted 5 months ago

“poor quality broken item, looks as though it has been used and returned.”

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Posted 5 months ago

Tooled-Up is rated 4.8 based on 23,371 reviews