Tooled-Up Reviews

Name: Tooled-Up
Address: 78 Suez Road, Brimsdown, London, London
Rating: 4.77

4.8 Rating 23,371 Reviews

95 %

of reviewers recommend Tooled-Up

4.8

Based on 23,371 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Tooled-Up:

Tooled-Up is the online arm of Lee Industrial which was established in 1976. We stock a huge range of tools and accessories including hand tools, power tools, garden tools, automotive tools, plumbing tools and work wear.

We list over 65,000 tools on our website, from top brands such as Bosch, Dewalt, Karcher, Stanley and Makita.

Everything we sell carries a full UK Warranty backed by the manufacturers.

Visit Website

Phone:

0208 805 3535

Email:

sales@tooled-up.com

Location:

78 Suez Road,
Brimsdown,
London
London
EN3 7PS

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Tooled-Up 5 star review on 20th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Order was supplied in excellent time and exactly what was required. Many thanks”

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Posted 3 months ago

“Oder was due 3 days ago , still has not arrived! Not impressed. Still waiting to find out when it will be delivered. Terrible service!”

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Posted 3 months ago

“loppers came on time and are very easy to use”

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Posted 3 months ago

“Product exactly as described, and promptly delivered. I would use this supplier again.”

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Posted 3 months ago

“Product was good. Ordered it on Friday and it was delivered on the following Tuesday. Message's included a tracking number so I was kept aware of where the parcel was throught it's journey.”

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Posted 3 months ago

“Great selection of tools at competitive prices. Speedy delivery too!”

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Posted 3 months ago

“what a great service ordered and it was here before I had finished typing, a slight exaggeration, but you get the drift! . will use again thanks”

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Posted 3 months ago

“Outstanding service. Excellent communications. Item arrived the next day. Will use again.”

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Posted 3 months ago

“Order placed Sunday evening 20/07/2025. It was indicated Despatch possibly up to 9 days later. Item Despatched on Friday 25/07/2025 and arrived by courier on Monday 28/07/2025 as intimated.”

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Posted 3 months ago

“When I required replacement strimmer spools, I checked my records and found that I had, on several occasions, ordered them from Tooled Up, so I again place an order. The website is easy to navigate, ordering is simple and the price was good compared to other suppliers. Delivery was a day earlier than quoted and the itemd arrived well packaged. All in all, a very good service was received.”

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Posted 3 months ago

“I made an error when ordering and gave an incorrect delivery address. On receiving acknowledgment of my order I immediately contacted Customer Services who were very helpful and remedied my error. The item I ordered was a gift. Everything went perfectly and I have heard from the recipient that he is highly delighted with his present. Thank you Tooled-Up, for a hassle free, speedy purchase.”

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Posted 3 months ago

“Easy to order, plenty of updates right upto delivery, received my items had an issue with a faulty battery, emailed the issue and Chloe responded with 12hrs and resolved the faulty battery issue sending a replacement out. 5* communication and service”

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Posted 3 months ago

“Very pleased with the service received from Tool-up. Order was easy to place online and I was kept informed of delivery day.”

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Posted 3 months ago

“Received the Einhell VENTURRO 18/210 18v Cordless Brushless Leaf Blower and Vacuum quickly. This is the second I've purchased, other was for a family member who gave it rave reviews so decided to get one for myself to replace a mains powered one. Also purchased two 4 ah batteries and a charger. Good build quality, lightweight and easy to use. The variable speed control is useful. With the gift of hindsight I should have purchased higher capacity batteries as the 4ah ones only last 15mins on full power.”

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Posted 3 months ago

“Excellent service - delivered on time and in perfect condition”

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Posted 3 months ago

“So impressed with the service and VFM. The mower I wanted was with me the next day and was cheaper with Tooled-Up than anywhere’ else I could find. Thank you!”

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Posted 3 months ago

“Ordering was easy. The item was as specified. Delivery was on time.”

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Posted 3 months ago

“Bought shoveholers as my new set with fibreglass handles were heavy as hell. These were at a decent price and way lighter / more comfortable to use. Delivery well rapid and kept informed at every step. Great company to deal with and would buy from again without hesitation.”

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Posted 3 months ago

“Easy to order& delivered on time!”

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Posted 3 months ago

“Good company to deal with, quick to keeping you informed, from order right up to delivery and receipt of purchase, very good, pleased with purchase 👍😎”

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Posted 3 months ago

Tooled-Up is rated 4.8 based on 23,371 reviews