Alan Wadkins Tool Store Reviews

Name: Alan Wadkins Tool Store
Rating: 4.86

4.9 Rating 4,911 Reviews

97 %

of reviewers recommend Alan Wadkins Tool Store

4.9

Based on 4,911 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

info@alanwadkinstoolstore.co.uk

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Alan Wadkins Tool Store 5 star review on 17th May 2025

David Grice

Alan Wadkins Tool Store 5 star review on 8th May 2025

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Alan Wadkins Tool Store 5 star review on 1st May 2025

Andrew Thompson-Smith

Alan Wadkins Tool Store 5 star review on 19th April 2025

Amanda Spriggs

Alan Wadkins Tool Store 5 star review on 27th July 2024

Adam Baron

Alan Wadkins Tool Store 2 star review on 18th July 2024

Jason Lau

Anonymous

Anonymous // 01/01/2019

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“Really good service. I ordered on the Wednesday & my item was delivered the next day. Would use this company again.”

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Posted 7 months ago

“Quick easy to use”

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Posted 7 months ago

“Great products, prices and quick delivery.”

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Posted 7 months ago

“Ordered a lawnmower - supposed to get next day delivery. Nothing happened. I Emailed - told they didnt have one in stock even though website said they did. Emailed again as communication was poor and told they didn’t know when they’d get one. Was given a refund but wouldn’t use again.”

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Posted 7 months ago

Hi We emailed you on the day of the order. Advising the issue with the stock level. To which you advised you were ok to wait for. We had them on order with Bosch however the have held the product currently from being delivered from there warehouse. Which unfortunately we can`t control that side of the the delivery.

Posted 7 months ago

“Good price. Easy website and super delivery. Excellent service”

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Posted 7 months ago

“Excellent service, good prices, speedy delivery and well packed.”

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Posted 7 months ago

“Excellent service quick response”

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Posted 7 months ago

“Lovely company to deal with. No problems at all.”

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Posted 7 months ago

“Ordered a Bosch lawnmower, good price, fast delivery & would definitely recommend this company”

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Posted 7 months ago

“Excellent service and delivery. I only use a couple of companies this will now be added. Many thanks”

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Posted 7 months ago

“Great company been buying form them many years and always very helpful Fantastic customer service Throughly recommend”

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Posted 7 months ago

“No great, impression so far. Needed this circular saw for a particular day to use the next day. The delivery firm APC gave me a date and time, but I received a message that morning stating they had tried to deliver earlier but I wasn’t in. Myself and family were around, so no attempt had been made. After a great deal of effort I managed to get through to APC who explained that the saw was damaged and returned to the Alan Watkins. I guess it depends how quickly a new saw is resent on whether I amend my review.”

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Posted 7 months ago

HI Gary Can you advise your order number please?. As this is the first we have heard of an item being return from APC being damaged and we very rarely use them to be honest with you. Normally Dpd or Fedex? Regards Martin

Posted 7 months ago

“Oder placed and was dispatched same day. Excellent service, good to do business with...Thankyou !!”

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Posted 7 months ago

“Excellent service and very competitively priced. Would definitely recommend this company.”

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Posted 7 months ago

“I was delighted to find the Hoselock wall mounted, auto garden hose on this easily accessible website. Ordering was very straightforward and delivery was prompt, with effective communication. It was a good value price, which was a bonus!”

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Posted 7 months ago

“First purchase and very happy with the tools and the service, arrived quickly with no damage. 5⭐️”

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Posted 7 months ago

“First class service all round. I would strongly recommend this company and happily buy from them again..”

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Posted 7 months ago

“Very happy with my new festool”

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Posted 7 months ago

“A very good price and excellent service”

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Posted 7 months ago

“Ordered a garden hose and Wadkins was the cheapest seller on line. The ordering process was simple and the following day the item was delivered on time.”

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Posted 7 months ago

Alan Wadkins Tool Store is rated 4.9 based on 4,911 reviews