Alan Wadkins Tool Store Reviews

Name: Alan Wadkins Tool Store
Rating: 4.86

4.9 Rating 5,045 Reviews

97 %

of reviewers recommend Alan Wadkins Tool Store

4.9

Based on 5,045 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Email:

info@alanwadkinstoolstore.co.uk

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Alan Wadkins Tool Store 5 star review on 17th May 2025

David Grice

Alan Wadkins Tool Store 5 star review on 8th May 2025

Alexander C Pownall

Alan Wadkins Tool Store 5 star review on 1st May 2025

Andrew Thompson-Smith

Alan Wadkins Tool Store 5 star review on 19th April 2025

Amanda Spriggs

Alan Wadkins Tool Store 5 star review on 27th July 2024

Adam Baron

Alan Wadkins Tool Store 2 star review on 18th July 2024

Jason Lau

Anonymous

Anonymous // 01/01/2019

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“First time of buying from Alan Wadkins Tool Store and was very impressed. Ordering was easy and the item arrived no more than 24 hours from placing the order. Would recommend to anyone and will be buying again soon!”

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Posted 4 years ago

“I placed my order and 25 hours later it was delivered”

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Posted 4 years ago

“The washer was delivered the next day after the order great service,”

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Posted 4 years ago

“Very impressive products and service”

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Posted 4 years ago

“Excellent range of products at great prices. Ordered an item on Sunday - despatched Monday - arrived Tuesday. Doesn't get better than that. Is now my first go-to place to look for items I want. Great!”

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Posted 4 years ago

“Really first-class service.”

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Posted 4 years ago

“I recently purchased the Makita cordless hedge trimmers.I searched the Internet for the cheapest available snd found that Alan Wadkins Tool store was the cheapest.I was so impressed when they offered free delivery and my hedge trimmers were delivered in 1 day.”

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Posted 4 years ago

“Brilliant service.”

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Posted 4 years ago

“Good service and fast delivery.”

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Posted 4 years ago

“Swift delivery and good products at a good price Highly recommended”

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Posted 4 years ago

“Excellent service fast delivery. Thanks”

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Posted 4 years ago

“Easy to deal with and the reliability for delivery was second to none.”

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Posted 4 years ago

“My Makita right-angled drill DA3010, 240V, was purchased at a very competitive price and delivered promptly.”

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Posted 4 years ago

“Easy to use website making ordering a pleasure, dispatched immediately and arrived well packaged with a reliable delivery company. Thank You.”

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Posted 4 years ago

“Excellent. Product as described and next day delivery was brilliant.”

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Posted 4 years ago

“Item as described and delivered very quickly”

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Posted 4 years ago

“I thought I had a problem with the lawnmower I purchased but after speaking to Luke on the phone, he quickly identified my error and I am really pleased with my purchase. Excellent customer service, highly recommended”

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Posted 4 years ago

“Good price and prompt delivery via DPD.”

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Posted 4 years ago

“Terrible service. I placed an order and paid in full and received a purchase confirmation via email (so good so far) However I almost immediately received a second email informing me that my delivery had been cancelled (the email offered no explanation as to why). I contacted Alan Wadkins customer service and have yet to receive any response nor have I received my order or a financial refund. Basically theft. Daylight robbery. Absolutely shocking business.”

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Posted 4 years ago

Hi Andrew The email you will have received was from dpd on our behalf as the sticker for your order had been voided and since redone, The item has left us and should be with you on Wednesday. We have had no contact from you about this until receiving this negative review to which we have responded and advised why you will have received this email. Regards Martin

Posted 4 years ago

“Trying to buy tools from here for me was awful. I simply wanted to have them delivered to my place of work. However my card was registered to my home address. It's to avoid fraud. But they had my full details to check, instead they just cancel the order. Caused me problems. I don't use PayPal which was their go to comment. Then they won't take payment over the phone ..... it's 2022 !!”

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Posted 4 years ago

Alan Wadkins Tool Store is rated 4.9 based on 5,045 reviews