Alan Wadkins Tool Store Reviews

Name: Alan Wadkins Tool Store
Rating: 4.86

4.9 Rating 5,045 Reviews

97 %

of reviewers recommend Alan Wadkins Tool Store

4.9

Based on 5,045 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Email:

info@alanwadkinstoolstore.co.uk

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Alan Wadkins Tool Store 5 star review on 17th May 2025

David Grice

Alan Wadkins Tool Store 5 star review on 8th May 2025

Alexander C Pownall

Alan Wadkins Tool Store 5 star review on 1st May 2025

Andrew Thompson-Smith

Alan Wadkins Tool Store 5 star review on 19th April 2025

Amanda Spriggs

Alan Wadkins Tool Store 5 star review on 27th July 2024

Adam Baron

Alan Wadkins Tool Store 2 star review on 18th July 2024

Jason Lau

Anonymous

Anonymous // 01/01/2019

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“Simply the best. My DeWalt polesaw was available at the lowest price, my query before purchase was answered clearly and the saw was delivered the next day. Highly recommended !”

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Posted 4 years ago

“Really pleased and speedy delivery many thanks”

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Posted 4 years ago

“Incredibly fast delivery, under 24hr. Used tool handful of times so far but living upto the hype. Cheapest I found it anywhere on the internet. Would shop here again in an instant.”

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Posted 4 years ago

“Easy to deal with”

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Posted 4 years ago

“Makita pole trimmer works as expected and has good reach. I already use the battery system with other tools, so I know the operating life will be enough for most jobs. Alan Wadkins delivered next day FoC. Great service and recommended”

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Posted 4 years ago

“Perfect purchase. Long reach hedge trimmers are spot on, delivery was next day. Thank you 👍”

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Posted 4 years ago

“Great service, great price and very quick delivery - what more do you need! Not used the Makita hedge cutter yet, but as you would expect from Makita it looks really well made and a class apart from some of the cheap petrol tools I have seen bought before. Just proves again you get what you pay for!”

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Posted 4 years ago

“Very good service and quick service.”

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Posted 4 years ago

“Excellent service as usual, thank you”

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Posted 4 years ago

“No problem ordering online and after ordering the communication via email was excellent. Next day delivery with an hour slot given again by email was spot on. and as for the goods well they were well packaged and in first-class condition.”

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Posted 4 years ago

“Very quick with delivery, can’t fault the service. Genuine quality tool at great price.”

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Posted 4 years ago

“Order online was very easy and free next day delivery, very happy .thanks”

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Posted 4 years ago

“I am happy about the products, they came just on time. You can definately trust the company.”

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Posted 4 years ago

“Ordered in the morning and the item arrived the following morning.”

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Posted 4 years ago

“Cant fault service or professional advice from company overall great reliable all round service”

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Posted 4 years ago

“I have not received my order”

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Posted 4 years ago

Hi Martin There is currently an investigation ongoing into your order as the delivery courier have this down as delivered to your property to which you deny receiving the goods. This will be update in due course with regards to the outcome

Posted 4 years ago

“Fantastic service. Good value, prompt despatch and arrival, will certainly use again”

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Posted 4 years ago

“First class professional and friendly service. Highly recommend Alan Wadkins store.”

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Posted 4 years ago

“Item never arrived and no answer when I call”

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Posted 4 years ago

Hi Jacob I have looked into this for you and found the item was attempted for delivery via dpd the following day and refused for by Richard and dpd have taken a photo outside of the building on the day with all your vans in the car park. You then spoke to my colleague and advised them that you no longer required the item and for it to be returned to sender and a refund issued. Which upon its return to us was done. Regards Martin

Posted 4 years ago

“Says items are in stock but they are not”

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Posted 4 years ago

Hi Jak This order was refunded because the details you provided on the order were not for where the card used was registered to, and we do state the correct details must be on the order otherwise it would be refunded. In the meantime someone else had ordered the items hence we had no more stock. Regards Martin

Posted 4 years ago

Alan Wadkins Tool Store is rated 4.9 based on 5,045 reviews