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Alan Wadkins Tool Store Reviews

4.9 Rating 4,911 Reviews
97 %
of reviewers recommend Alan Wadkins Tool Store
4.9
Based on 4,911 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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Alan Wadkins Tool Store 5 star review on 17th May 2025
David Grice
Alan Wadkins Tool Store 5 star review on 8th May 2025
Alexander C Pownall
Alan Wadkins Tool Store 5 star review on 1st May 2025
Andrew Thompson-Smith
Alan Wadkins Tool Store 5 star review on 19th April 2025
Amanda Spriggs
Alan Wadkins Tool Store 5 star review on 19th April 2025
Amanda Spriggs
Alan Wadkins Tool Store 5 star review on 27th July 2024
Adam Baron
Alan Wadkins Tool Store 2 star review on 18th July 2024
Jason Lau
32
Anonymous
Anonymous  // 01/01/2019
Prompt delivery great service
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Posted 3 years ago
Great customer service
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Posted 3 years ago
Very prompt delivery
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Posted 3 years ago
Thank you to the Alan Wadkins staff for making my order/delivery seemless. My request for a delayed delivery was actioned immediately. The delivery timings from dpd were accurate & info on driver too. Pleasant delivery driver. You will be pleased to know that my new lawnmower started first time (last one from Amazon went to the skip in the sky)! But was I was unable to use this replacement due to torrential rain!! GREAT CUSTOMER SERVICE FROM ALAN WADKINS LTD
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Posted 3 years ago
Pleasant and helpful service. Unfortunately not prepared to remove the VAT when exporting.
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Posted 3 years ago
Excellent service, item arrived the next day which surprised me as I had waited over a week for a similar item from FFX.
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Posted 3 years ago
Asked me for extra for postage once I had paid & order was completed. I understand that carriage companies can be arsey about posting to the north but surely this could've been forseen before I purchased. Have asked for a refund as I'm not willing to pay extra.
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Posted 3 years ago
I needed to buy 2 Beta Tools socket wrenches 8mm and 10mm, for use on my sons Go Kart. They were to match a 13mm I already had and on karts most nuts are covered by these 3 sizes. I had ordered them 4 weeks ago from an ebay seller, but I doubt they ever got posted. Turned out not only were these two items cheaper, but from ordering to delivery was less than 48 hours, perfectly timed for the weekend activities. Arrived very well packed and in perfect condition. First time user of Alan Wadkins but this won't ge the last, lesson learnt about ebsy sellers with a 99% or lower rating
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Posted 3 years ago
They offered the best price I could find on the Internet, coupled with lightening delivery. What more could I ask?
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Posted 3 years ago
Quick delivery. Easily assembled lawnmower , Thanks
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Posted 3 years ago
Good price and prompt despatch
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Posted 3 years ago
Perfect !
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Posted 3 years ago
Best price on Makita chainsaw with next day delivery.Top class.
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Posted 3 years ago
Purchased a Bosch AXT 25 TC chipper online. Delivered the next day. Great service. Thank you. The chipper itself is excellent. Ease to set up and use. Incredibly quiet operation.
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Posted 3 years ago
Excellent & efficient service from Alan Watkins Tool Store. Item arrived promptly and safely. Makita pole hedge cutter is excellent. Have already trimmed two hedge & very pleased with the performance.
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Posted 3 years ago
Really good price and free and really fast delivery
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Posted 3 years ago
After finding on internet I purchased my dremel4000 at the cheapest price I could find.. well done Alan Watkins!!! Excellent service and fast delivery. Well done Alan Watkins!!!!!
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Posted 3 years ago
Great supplier, next day delivery and very competitive prices. Will definitely be using them again.
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Posted 3 years ago
Very efficient service
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Posted 3 years ago
very quick delivery, good price
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Posted 3 years ago
Alan Wadkins Tool Store is rated 4.9 based on 4,911 reviews