Alan Wadkins Tool Store Reviews

Name: Alan Wadkins Tool Store
Rating: 4.86

4.9 Rating 5,312 Reviews

97 %

of reviewers recommend Alan Wadkins Tool Store

4.9

Based on 5,312 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

info@alanwadkinstoolstore.co.uk

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Alan Wadkins Tool Store 5 star review on 17th May 2025

David Grice

Alan Wadkins Tool Store 5 star review on 8th May 2025

Alexander C Pownall

Alan Wadkins Tool Store 5 star review on 1st May 2025

Andrew Thompson-Smith

Alan Wadkins Tool Store 5 star review on 19th April 2025

Amanda Spriggs

Alan Wadkins Tool Store 5 star review on 27th July 2024

Adam Baron

Alan Wadkins Tool Store 2 star review on 18th July 2024

Jason Lau

Anonymous

Anonymous // 01/01/2019

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“Very good and quick service.”

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Posted 10 years ago

“Great price and excellent support at every stage of the despatch/delivery.”

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Posted 10 years ago

“The ordering online was assisted by a telephone conversation to arrange a particular day and a surprise to also select a delivery point to a convenient shop. Full marks!”

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Posted 10 years ago

“Live in lincs , needed tools for a job in Norfolk which I ordered on line They rang me following day to say they can't deliver to Norfolk Not happy”

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Posted 10 years ago

Hi Darren Many thanks for the review, the reason we couldn't deliver the parcel was for security reasons as this was going to a different address other than the registered card address, As there was no history of you there then we were unable to supply to that address for security reasons, I hope you can understand this. Many thanks Martin

Posted 10 years ago

“Excellent service, fast delivery and facilities to track. Communication with customer great. Many thanks.”

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Posted 10 years ago

“I bought the makita log holder from Alan Wadkins toolstore. The service was great I phoned to check that the item could be delivered on the Saturday and was talked through this by one of the (very friendly) staff. This was on the Friday and it was duly delivered the next day (Saturday). I was kept up to date with the delivery.Even with Saturday (next day) delivery this item was cheaper than I could find it anywhere else. The makita log holder itself is superb, and has made the job of cutting logs much faster, it is also far easier and less effort than using a saw horse which I have been used to. Its design is such that it appears able to hold pallets as well tho I've not tried this yet. Well worth the money.”

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Posted 10 years ago

“Excellent service - order arrived quickly as promised. Kept up to date with delivery process. Best price on the market (I ordered the new Bosch mower). Will certainly use again.”

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Posted 10 years ago

“THE SERVICE WAS ABSOLUTELY WONDERFUL IT WAS ALL SENT OFF THE SAME DAY AS ADVERT SAID, BUT THE DELIVERY FIRM SADLY LET THEM DOWN IT TOOK 4 DAYS WITH A LOT OF PHONE CALLS TO FIND OUT WHERE AND WHAT HAD HAPPENED TO THE PARCEL.”

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Posted 10 years ago

Hi Mr Sampson Thank you for your review, we are disappointed in the delay of the parcel that Fedex failed to deliver on time. I believe they had an address query. We hope this has not put you off from dealing with us again. Many thanks Nikki

Posted 10 years ago

“Bought a Makita orbital sander from Alan Wadkins. Delivery excellent, ordered on the Sunday and received on the Tuesday. Unit works fine, all arrived correct. Website a little tricky, tried to order 3 sets of sanding papers along with the sander. But checkout would only allow two, not sure why?”

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Posted 10 years ago

Hi Paul Thank you for your review, the only reason I can think of why it did not allow you to order the third pack was that it must have been out of stock, I will send you an email and if you let me know which pack it was you required I can see if we have them in stock if not I will be able to order them in for you. Many thanks again for your review. Nikki

Posted 10 years ago

“speedy delivery, very helpful staff. 10/10”

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Posted 10 years ago

“Excellent service and nice knowing who and when parcel was being delivered. Pleasure doing business”

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Posted 10 years ago

“Have been looking for a multitool for some time ,took the plunge and bought the Fein. Already proved it's worth on the first day when I had use it to remove a basin waste that was corroded ,would have taken a lot longer with a hacksaw. Speed of delivery was excellent many thanks will use again.”

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Posted 10 years ago

“I was really pleased with this product and how quick it was from ordering to receiving would recommend you company”

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Posted 10 years ago

“Great pair of work boots thank you.”

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Posted 10 years ago

“Very fast delivery and good communication.”

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Posted 10 years ago

“best price very quick delivery will use again highly recommended.”

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Posted 10 years ago

“Very fast delivery, great company.”

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Posted 10 years ago

“We ordered a sander which we needed quickly in our workshop. As we ordered on Friday night, we received the sander on Tuesday morning. The price was £40 cheaper than anywhere else and we had it when we needed it. I would definitely use Alan Wadkins again.”

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Posted 10 years ago

“Very good Price and Prompt delivery”

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Posted 10 years ago

“Very pleased with everything, YES next day delivery. Thank you. Phil”

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Posted 10 years ago

Alan Wadkins Tool Store is rated 4.9 based on 5,312 reviews