Alan Wadkins Tool Store Reviews

Name: Alan Wadkins Tool Store
Rating: 4.86

4.9 Rating 4,911 Reviews

97 %

of reviewers recommend Alan Wadkins Tool Store

4.9

Based on 4,911 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

info@alanwadkinstoolstore.co.uk

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Alan Wadkins Tool Store 5 star review on 17th May 2025

David Grice

Alan Wadkins Tool Store 5 star review on 8th May 2025

Alexander C Pownall

Alan Wadkins Tool Store 5 star review on 1st May 2025

Andrew Thompson-Smith

Alan Wadkins Tool Store 5 star review on 19th April 2025

Amanda Spriggs

Alan Wadkins Tool Store 5 star review on 27th July 2024

Adam Baron

Alan Wadkins Tool Store 2 star review on 18th July 2024

Jason Lau

Anonymous

Anonymous // 01/01/2019

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“Purchase was cheap and delivery was swift and on time. I would definitely recommend Alan Wadkins. I ordered a Bosch rotak advanced 650 to replace a Bosch rotak 430 that was old and the motor burnt out. The new Bosch 650 is slightly quieter, no problem with the cord as mentioned in some reviews, easy to set up. However the lowest blade setting is higher than my old Bosch, which means I will need to cut the grass more often. The grass box is not as good as the solid box on my old machine, overall I feel my old Bosch was a sturdier machine.”

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Posted 2 years ago

“Brilliant service”

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Posted 2 years ago

“Great prices and excellent service, a first class store that I will be dealing with for the foreseeable future. Thanks!”

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Posted 2 years ago

“Well happy with my purchase...communications from Alan Wadkins were spot on...price was good too..I bought from there on a recommendation from someone and they were right...”

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Posted 2 years ago

“Excellent service, item ordered early pm and delivered before midday next day”

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Posted 2 years ago

“Easy to order and quickly delivered.”

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Posted 2 years ago

“Excellent service - my item was despatched and delivered very quickly. I was also kept well informed during the various stages after placing the order.”

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Posted 2 years ago

“My daughter recommended Alan Wadkins Tool Store and I am glad she did. The parcel was quick to arrive and their customer service guy Aidan was really quick to answer a query that I had once I had unpacked the Dremel. This is my first experience buying tools but I know that any future purchases will be here. Thankyou AWT...Brilliant Job.”

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Posted 2 years ago

“Cheapest I could find, delivered next day, perfectly working item.”

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Posted 2 years ago

“Very good, very quick”

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Posted 2 years ago

“Excellent Service”

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Posted 2 years ago

“My Makita chop saw wouldn't work out of the box. After a very helpful phone call this was quickly rectified.”

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Posted 2 years ago

“A quick on line search for a dremel turned up Alan Wadkins. It was easy to find the range and the item I wanted. There were a number of buying option and I chose paypal It was then easy to order as Paypal has all the postage details etc. (one point to mention paying with paypal. It didnt pass on the excess postage i needed for my area. So had to send that in a seperate invoice. Apart from that the Item arrived well packed in in very good time. I have now added their website to my favourites should I need to order other things. Well done.”

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Posted 2 years ago

“Good hedge cutter and fast easy delivery.”

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Posted 2 years ago

“Excellent communications and help. The Makita mower I ordered arrived the next day, sadly it was faulty and Alan Wadkins arranged to collect it quickly and gave a refund. Great customer service would certainly buy from them again.”

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Posted 2 years ago

“Ordered a makita router based on the picture they had on the web page showing a shorter more compact fence . When the machine arrived ( very promptly I might add ) it was not the fence as shown , So no good for me ! I now have to pay for postage return on a heavy item ! I shouldn’t have to pay anything as it’s not my mistake . ( Not impressed ) ! Be sure to check what you’re getting before you order . I’m giving the low mark only for this and I’m sure otherwise they’re a good company.”

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Posted 2 years ago

“Great service, fast delivery. Good communication”

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Posted 2 years ago

“Very helpful company. Quick delivery on time. Very reasonable price”

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Posted 2 years ago

“Excellent prompt service. Very pleased.”

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Posted 2 years ago

“Competitively priced and quickly delivered. The only minor quibble would be the lack of packaging. The hedge cutter was delivered in its manufacturer's box and thus the contents were very obvious. Fortunately I was in to receive it so it wasn't left outside anywhere. But it does save on wasteful second packaging so there are arguments for and against this method of delivery. Bottom line is that the price was very good.”

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Posted 2 years ago

Alan Wadkins Tool Store is rated 4.9 based on 4,911 reviews