Alan Wadkins Tool Store Reviews

Name: Alan Wadkins Tool Store
Rating: 4.86

4.9 Rating 4,720 Reviews

97 %

of reviewers recommend Alan Wadkins Tool Store

4.9

Based on 4,720 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

info@alanwadkinstoolstore.co.uk

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Alan Wadkins Tool Store 5 star review on 17th May 2025

David Grice

Alan Wadkins Tool Store 5 star review on 8th May 2025

Alexander C Pownall

Alan Wadkins Tool Store 5 star review on 1st May 2025

Andrew Thompson-Smith

Alan Wadkins Tool Store 5 star review on 19th April 2025

Amanda Spriggs

Alan Wadkins Tool Store 5 star review on 27th July 2024

Adam Baron

Alan Wadkins Tool Store 2 star review on 18th July 2024

Jason Lau

Anonymous

Anonymous // 01/01/2019

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“Amazing. Came in a few days. Delivery was perfect. Web site easy to navigate. 10/10”

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Posted 11 months ago

“Great service prompt delivery and my husband says the Makita hedge trimmer is brilliant. Thank you”

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Posted 11 months ago

“Great fast dispatch and delivery, excellent quality item at a good price, would use again.”

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Posted 11 months ago

“My product was not delivered for unknown reasons, I had to return it.”

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Posted 11 months ago

The place you wanted it delivering to didn`t accept it hence the return to sender

Posted 11 months ago

“Easy to order. Good price for hose reel. Delivered very quickly. Would recommend this supplier.”

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Posted 11 months ago

“Delivery was prompt and item exactly as described”

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Posted 11 months ago

“Treated myself to a Festool CTL-SYS and saw Alan Wadkins offered it at the best price. First time purchasing from them and the service met my expectations. Rapid dispatch and kept up to date about the delivery schedule. Would highly recommend them as a company to deal with and will be using them again.”

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Posted 11 months ago

“Very pleased with the efficiency of this company is dispatching my order so promptly. It's just a pity the delivery company delivered it to the wrong address and I had to do quite a bit of detective work to track it down. The auto-retract hose is working fine and it was a quick and easy job to get it up and running. It was a direct replacement for the same product which had been is use for 7 years.”

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Posted 11 months ago

“Initial purchase and dispatch good. If you buy tools from here, make sure you are familiar with the returns policy. In respect of the Dremel I purchased, they simply handover any issues with the tool, to Bosch. This is where their accountability ends. The goods get collected by Fedex and returned to Bosch for inspection / replacement/repair. This is not a quick process. I basically bought a Dremel tool 2 weeks ago, paid in good faith; it failed 5 mins into using it for the first time and has still not been resolved. For that reason, Alan Wadkins gets a lesser review. Returns process poor”

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Posted 11 months ago

“Excellent choice and great delivery. (Ledlenser head torch)”

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Posted 1 year ago

“Quick and efficient delivery completely satisfied”

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Posted 1 year ago

“Great service, great choice of equipment, easy to purchase & fast delivery.”

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Posted 1 year ago

“Emailed with request, supported and directed in the right track item purchased and delivered very quickly. First class service”

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Posted 1 year ago

“Faultless from AW perspective and as far as design and capacity is concerded of the Makita 80v strimmer, it is very impressive. Have one of the simple oregon aluminium heads with the thick 4mm(?) cut lengths stuck in & my previous Husqvarna 36v machine was pathetic (cutting out too much all the time). But this Makita one has all the umph needed as well as an automatic speed regulator that senses (from the resistance) how much power/speed is required. AW was 10% cheaper than anyone else. (Many thanks)”

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Posted 1 year ago

“Cheapest place to buy what I needed. Prompt delivery. Very happy with the service.”

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Posted 1 year ago

“Sent a 2ah battery instead of the 5ah paid for. Quickly resolved the problem.”

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Posted 1 year ago

“Easy to order and very prompt delivery plus a great price.”

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Posted 1 year ago

“Excellent seller. VERY impressed with NEXT DAY delivery at no extra cost. They will definitely be my first choice when buying my next tool.”

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Posted 1 year ago

“Excellent customer service”

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Posted 1 year ago

“Arrived on time, item as described. Will use again.”

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Posted 1 year ago

Alan Wadkins Tool Store is rated 4.9 based on 4,720 reviews