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Alan Wadkins Tool Store Reviews

4.9 Rating 5,303 Reviews
97 %
of reviewers recommend Alan Wadkins Tool Store
4.9
Based on 5,303 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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Alan Wadkins Tool Store 5 star review on 17th May 2025
David Grice
Alan Wadkins Tool Store 5 star review on 8th May 2025
Alexander C Pownall
Alan Wadkins Tool Store 5 star review on 1st May 2025
Andrew Thompson-Smith
Alan Wadkins Tool Store 5 star review on 19th April 2025
Amanda Spriggs
Alan Wadkins Tool Store 5 star review on 19th April 2025
Amanda Spriggs
Alan Wadkins Tool Store 5 star review on 27th July 2024
Adam Baron
Alan Wadkins Tool Store 2 star review on 18th July 2024
Jason Lau
32
Anonymous
Anonymous  // 01/01/2019
Brilliant company to deal with, very pleased with how fast I received my purchase
Helpful Report
Posted 5 years ago
The shop is 'localish' (18 miles) to me but of course with Covid it is too risky for me (I am very high risk) to go out at all, yet alone to shops, so I was delighted to be able to support a local shop. That aside I was pleased at the price of the Dremel item I wanted, and it was cheaper than the most popular websites that I and I am sure many others use. I placed my order online on 26 October 2020 at 2-15pm and although the postage was average for next day delivery, I honestly though I ordered too late for next day. Imagine my surprise when within 24 hours my item arrived ! This is the sort of service that will keep local shops open and I will be ordering more from them in the future... well done guys !
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Posted 5 years ago
Great price fast delivery
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Posted 5 years ago
Excellent service superfast delivery Unfortunately missing a bolt/screw that holds the riving knife to the frame when not in use Toolstore sorted it out 5stars
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Posted 5 years ago
very good.
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Posted 5 years ago
Excellent service, quick delivery, excellent compact tool
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Posted 5 years ago
Fast efficient service & delivery. No problems here!
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Posted 5 years ago
Milwaukee nail gun.Next day delivery,Best price online, highly recommended
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Posted 5 years ago
Very impressive speed from order to delivery. First class
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Posted 5 years ago
Extremely helpful people, nothing was too much trouble for them. I won't hesitate to buy from them again.
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Posted 5 years ago
Excellent speedy service. Goods were ordered late afternoon and arrive first thing next morning. Would highly recommend. 👍
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Posted 5 years ago
The blower arrived next day as promised, it was great to know it had been PDId started and came with the right amount of oil.
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Posted 5 years ago
Ordering was straightforward, the item was delivered very quickly and notification of the delivery slot was very helpful.
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Posted 5 years ago
Excellent speedy service. Goods arrived earlier than anticipated and well packaged.
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Posted 5 years ago
Great service and exactly as described. Would highly recommend.
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Posted 5 years ago
Item was not right, so requested it to be returned and was replaced immediately, efficiently & helped me over the phone how to run the item. Great service, thank you!
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Posted 5 years ago
Great service and prompt delivery will use again and recommend to friends
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Posted 5 years ago
Bought a Makita petrol strimmer from the store to be delivered within three days, that didn’t happen. I Can’t blame the seller for the courier getting it wrong but I was kept up to date with the delivery information regarding new delivery date. When the item arrived, it was damaged. The choke lever was loose due to a crack in the case around the motor. The packaging was fine so the item possibly left the factory that way. “Alan Wadkins Tool Store” arranged a free collection, I still had all the packaging, if I didn’t that would have been an issue, who has a box that size kicking about. “Alan Wadkins Tool Store” got the item back made the repair in house in a couple of days and got the strimmer back to me within a week. You always want a brand new item to work right out the box, but sometimes that doesn’t happen. It’s the service you get when it goes wrong that makes the difference between a good online seller and a rubbish one.
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Posted 5 years ago
Great price and fast, easy delivery!
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Posted 5 years ago
Exactly what I wanted and delivered very quickly
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Posted 5 years ago
Alan Wadkins Tool Store is rated 4.9 based on 5,303 reviews