Alan Wadkins Tool Store Reviews

Name: Alan Wadkins Tool Store
Rating: 4.86

4.9 Rating 5,115 Reviews

97 %

of reviewers recommend Alan Wadkins Tool Store

4.9

Based on 5,115 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Email:

info@alanwadkinstoolstore.co.uk

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Alan Wadkins Tool Store 5 star review on 17th May 2025

David Grice

Alan Wadkins Tool Store 5 star review on 8th May 2025

Alexander C Pownall

Alan Wadkins Tool Store 5 star review on 1st May 2025

Andrew Thompson-Smith

Alan Wadkins Tool Store 5 star review on 19th April 2025

Amanda Spriggs

Alan Wadkins Tool Store 5 star review on 27th July 2024

Adam Baron

Alan Wadkins Tool Store 2 star review on 18th July 2024

Jason Lau

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The purchase process on the website works fine but the delivery is annoying. I often can’t be here to receive deliveries and because they always make you use a PIN code it means if I don’t hang around for the delivery I may miss it and have to wait for another day. When I’m buying equipment for work I usually need it ASAP so I probably won’t buy from here again unless I have no other delivery options.”

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Posted 4 months ago

Hi Simon. We use the pin code system to prevent fraud from happening im afraid. This is because of the amount of customers that stated non receipt of goods when the courier had left them safe as advised by the customer, but then stated they weren't there. I'm sure you wouldn`t want your order disappearing if you weren`t present upon delivery by the courier.

Posted 4 months ago

“I have ordered tools several times over the last few years. More recently some Milwaukee 3amp high output batteries and a Milwaukee battery charger. As usual, service was excellent. Goods were what I ordered, in perfect condition and arrived very quickly.”

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Posted 4 months ago

“Great service, easy to use website, nexty day delivery.”

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Posted 4 months ago

“I purchased 3 items that came from Alan Wadkins Ltd, 1 directly, 2 via Amazon. a Festool 577257 Standard Cleaning Set, a Festool Mobile Dust Extractor CTL MIDI 230V and Festool Bluetooth Remote Control 202098. Many thanks to Nikki for her prompt service. Altogether satisfied with my purchases and the service I received, thank you all. ggggwwww at 9.07 on Sunday 30/11/25.”

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Posted 5 months ago

“Great experience, item was good value and free delivery. Could not believe how quickly it came! And delivery on a Saturday with no extra postage cost - I was very happy! Item itself not used yet as it was ordered as a gift, but it was well packed so expect it all to be good. Thank you.”

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Posted 5 months ago

“First class service thank you”

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Posted 5 months ago

“Great prices, prompt delivery. Very happy with the service.”

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Posted 5 months ago

“Great service - competitive prices. First time purchasing from Alan Wadkins but will definitely use again.”

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Posted 5 months ago

“Goods arrived super fast and exactly as ordered. Great service”

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Posted 5 months ago

“I purchased the item at the lowest price on the market and received excellent service. Will certainly come back to them in the future.”

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Posted 5 months ago

“Very hard to pay. Card from office address. Didn’t want item delivered there. Had to use personal card.”

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Posted 5 months ago

“Excellent service and the saw is top quality”

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Posted 5 months ago

“Fast delivery, good product.”

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Posted 5 months ago

“Very good service and good product 👍”

Alan Wadkins Tool Store 5 star review on 21st November 2025

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Posted 5 months ago

“excellent service”

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Posted 5 months ago

“Excellent service item arrived when you said it would defently recommend yourselves to other people thankyou very much.”

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Posted 5 months ago

“This was my first purchase from Alan Wadkins. The product was in stock and competively priced. It arrived quickly, was well-packed and being over £75 qualified for free delivery. Having seen their vast range of goods I reckon I'll be back soon.”

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Posted 5 months ago

“Fast, next day delivery. Very keen price.”

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Posted 5 months ago

“Good Store. Thanks”

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Posted 5 months ago

“Wonderful service and speedy delivery”

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Posted 5 months ago

Alan Wadkins Tool Store is rated 4.9 based on 5,115 reviews