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Alan Wadkins Tool Store Reviews

4.9 Rating 5,058 Reviews
97 %
of reviewers recommend Alan Wadkins Tool Store
4.9
Based on 5,058 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
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Alan Wadkins Tool Store 5 star review on 17th May 2025
David Grice
Alan Wadkins Tool Store 5 star review on 8th May 2025
Alexander C Pownall
Alan Wadkins Tool Store 5 star review on 1st May 2025
Andrew Thompson-Smith
Alan Wadkins Tool Store 5 star review on 19th April 2025
Amanda Spriggs
Alan Wadkins Tool Store 5 star review on 19th April 2025
Amanda Spriggs
Alan Wadkins Tool Store 5 star review on 27th July 2024
Adam Baron
Alan Wadkins Tool Store 2 star review on 18th July 2024
Jason Lau
32
Anonymous
Anonymous  // 01/01/2019
Packaging was a cause for concern although the item was undamaged it did not give me much confidence in the despatch process.
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Posted 5 years ago
Very good service from the tool store itself. I paid for next day/speedy delivery and it's taken over 3 days to get here.
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Posted 5 years ago
Very easy, very fast, great service
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Posted 5 years ago
Arrived in good order, when promised - great service
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Posted 5 years ago
Haven’t used the router yet but ordering and delivery were excellent it arrived the day after ordering
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Posted 5 years ago
Excellent service. Delivered next day by mid day. Will use again.
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Posted 5 years ago
I ordered the Dremel 4000 - it came extremely quickly, I was told it had been dispatched, communication was good, and it’s a great product! Would definitely use this company again.
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Posted 5 years ago
I can only say as a returning customer they are a fantastic company to deal with many thanks
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Posted 5 years ago
Prompt delivery and simple online ordering made for a good experience.
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Posted 5 years ago
amazing costumer service,very fast delivery..
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Posted 5 years ago
One word (excellent)
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Posted 5 years ago
VERY GOOD SERVICE
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Posted 5 years ago
Great service ordered Fri evening delivered mon morning
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Posted 5 years ago
It was an absolute pleasure doing business... so friendly, knowledgeable & helpful, specifically, Nikki😊. Nothing was too much bother. Placed order ‘on-line’ immediately following our phone conversation & it was promptly actioned with email notifications & the item arrived the following day, wow! Now that’s... Great Service! More importantly, the care & attention to detail such as careful packaging of the item ordered, was the best I have seen in a long while... just shows the difference of a ‘Family run Business’... quality from start to finish, together with competitive pricing! Thank you again & I look forward to doing business with you again in the future. Many thanks & warm regards, Neil Windross
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Posted 5 years ago
Trouble free ordering on line. I did however call the store to check some details about the item and I was very impressed with the help I received. The sprayer was the best price I had found and delivered the next day. A great experience highly recommend.
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Posted 5 years ago
Driĺl is fantastic, the service is fantastic and delivered on time 100%satisfaction brillant highly recommended.
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Posted 5 years ago
Great service and speedy delivery
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Posted 5 years ago
Very impressive service. Item price was the best by far. Some competitors as much as 15% more expensive. Free next day delivery and great communication. Arrived on time. Would definitely buy from Alan Wadkins Tool Store again.
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Posted 5 years ago
I decided to opt for the Makita after reading the good reviews, would have liked the 230 volt but as not available went for the 110v.As i needed it quickly, paid the extra to get before noon delivery next day, apparently there was an error in the admin. side and it arrived normal del.On unpacking every thing was fine until fitting the slide bar when i realised that it had been used before me scuff marks etc.but as i mentioned i needed it so accepted as is. This i feel is a shame on what should have been pleasant purchase. J F Creed
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Posted 5 years ago
Reasonable price and fast delivery! Top seller!
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Posted 5 years ago
Alan Wadkins Tool Store is rated 4.9 based on 5,058 reviews