Alan Wadkins Tool Store Reviews

Name: Alan Wadkins Tool Store
Rating: 4.86

4.9 Rating 5,371 Reviews

97 %

of reviewers recommend Alan Wadkins Tool Store

4.9

Based on 5,371 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Email:

info@alanwadkinstoolstore.co.uk

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Alan Wadkins Tool Store 5 star review on 17th May 2025

David Grice

Alan Wadkins Tool Store 5 star review on 8th May 2025

Alexander C Pownall

Alan Wadkins Tool Store 5 star review on 1st May 2025

Andrew Thompson-Smith

Alan Wadkins Tool Store 5 star review on 19th April 2025

Amanda Spriggs

Alan Wadkins Tool Store 5 star review on 27th July 2024

Adam Baron

Alan Wadkins Tool Store 2 star review on 18th July 2024

Jason Lau

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from an honest and well run company. Placed an order on the website early in the morning, item (Festool SYS AIR) arrived by DPD the next day. Delivery was free and I was given an hour long slot. DPD Driver arrived within first five minutes of slot. After placing order, received confirmation e-mail by 08:00 am. I needed to confirm something so phoned Company. Spoke to a human (Aidan) immediately, who confirmed the query and amended the order (to include an add on spare filter). Excellent service all round from a good company - oh, and they were the cheapest in the internet for this item. Thank you.”

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Posted 1 week ago

“Excellent Customer Service (Martin), competitive pricing and rapid delivery.”

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Posted 1 week ago

“Excellent service, delivered promptly and product exactly as specified”

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Posted 2 weeks ago

“Easy to place an order online. Fast delivery. Reliable service”

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Posted 2 weeks ago

“Very good customer service and quick delivery.”

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Posted 2 weeks ago

“Fantastic service and easy to navigate website. Very efficient in their shipment.”

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Posted 2 weeks ago

“Bought a few power tools from this retailer now absolutely top class!! No bother at all . I bought a power tool from another supplier, took three weeks and didn’t turn up sent for it off this retailer was in my doorway 2 days later + I live in N Ireland 👍”

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Posted 2 weeks ago

“Everything came as expected.”

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Posted 2 weeks ago

“Easy ordering system, great price and very fast shipping. First time using this company but will definitely be using them in the future.”

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Posted 2 weeks ago

“Excellent communication throughout and perfect courier pallet on time. Everything as expected.”

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Posted 2 weeks ago

“Perfect experience ordering from Alan Wadkins for the first time. Price, delivery and customer service all top-notch!”

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Posted 2 weeks ago

“Great price/ great service can not fault you guys. Thank you”

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Posted 3 weeks ago

“Online order straight forward enough. Delivered next day. Comes with a proper receipt. Will definitely shop there again. Thank you”

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Posted 3 weeks ago

“Customer service is deplorable and delivery is a joke, will definitely not be buying anything from them again. Worst seller I've came across in my life of buying power tools.”

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Posted 3 weeks ago

“Order hozelock composter and was delivered very quickly well packaged and I was very pleased with item. On assembly found to be a couple of screws short(from manufacturer) phoned Alan Watkins and two days later they arrived in the post excellent service I can only recommend the company”

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Posted 3 weeks ago

“Excellent service couldn't ask for more”

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Posted 3 weeks ago

“Great service”

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Posted 3 weeks ago

“The 20” Hyundai chainsaw arrived next day as advertised and after putting it together got to work. Made light work of my cordwood, a good bit of kit for a chainsaw on the budget side.”

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Posted 4 weeks ago

“Very pleased with my Bosch universal hedge trimmer at the best price fm Alan Wadkins.Excellent e mail confirmation which was reassuring with online purchases. It arrived securely with no damage within a couple of days from my order . Not used the company before but v impressed would highly recommend them five stars.”

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Posted 4 weeks ago

“Ordered my festool accessory on Monday morning and received it on Tuesday afternoon. Good packaging, email notifications throughout the process and the best price I could find on the web. Can't ask for better than that.”

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Posted 1 month ago

Alan Wadkins Tool Store is rated 4.9 based on 5,371 reviews