Alan Wadkins Tool Store Reviews

Name: Alan Wadkins Tool Store
Rating: 4.86

4.9 Rating 5,259 Reviews

97 %

of reviewers recommend Alan Wadkins Tool Store

4.9

Based on 5,259 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Email:

info@alanwadkinstoolstore.co.uk

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Alan Wadkins Tool Store 5 star review on 28th July 2026

Anonymous

Alan Wadkins Tool Store 5 star review on 17th May 2025

David Grice

Alan Wadkins Tool Store 5 star review on 8th May 2025

Alexander C Pownall

Alan Wadkins Tool Store 5 star review on 1st May 2025

Andrew Thompson-Smith

Alan Wadkins Tool Store 5 star review on 19th April 2025

Amanda Spriggs

Alan Wadkins Tool Store 5 star review on 27th July 2024

Adam Baron

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt and efficient processing and delivery of the order. Their price was competitive and cheaper than buying direct from the manufacturer. (Just hope it is not a “second” and that it works as expected). It was possible to register the tool with the manufacturer and get an extra year on the guarantee. So far excellent but yet to plug in a get working!!”

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Posted 1 week ago

“fast delivery , product as described.”

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Posted 1 week ago

“I recently found a discounted product on Alan Wadkins Tool Store and ordered it - it was significantly cheaper than elsewhere - and the ordering process, communications regarding delivery and quick delivery all went very well. I expect to be AWTS again soon.”

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Posted 2 weeks ago

“Tool store is my go to place for everything Toolish. We have a Tool Store in my town, which is excelent for last minute needs, however I used the website to order on-line this time. Excellent, simple website, free delivery and a secure delivery process (I was sent a pin number to tell the driver to authenticate my ownership of the goods) First class all round - Many thanks”

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Posted 2 weeks ago

“Pleased with the service - took a bit longer to get to us but the hot weather hasn't helped. Was concerned about delivery & it took 3 phone calls to get to speak to the right person to get confirmation on delivery.”

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Posted 2 weeks ago

“Very easy process from order through to delivery. Good communication at every step. Competitive pricing”

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Posted 2 weeks ago

“Excellent product and price. Fed ex are not my favourite delivery service though”

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Posted 2 weeks ago

“Top service Delivery next day Competitive pricing Wouldn't bother going anywhere else!”

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Posted 2 weeks ago

“Quick delivery but arrived damaged. Likely the shipping company but I’ve had no reply to my email about that damage”

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Posted 2 weeks ago

“Great price and good service”

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Posted 2 weeks ago

“Good price Fast delivery Lovely piece of kit from Makita Well pleased Would definitely use Alan Watkins Tool Store again”

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Posted 2 weeks ago

“Prompt delivery. Excellent service.”

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Posted 2 weeks ago

“Found what I reuired and very speedy delivry”

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Posted 2 weeks ago

“Ordered one day, was mowing the lawn the following day. Fantastic First class service.”

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Posted 2 weeks ago

“informative website and very quick delivery”

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Posted 3 weeks ago

“Excellent service and great price - Delivery on time and very happy with my new Bosch lawnmower.”

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Posted 3 weeks ago

“First Purchase from Alan Wadkins, very impressed with price, delivery and customer care. Highly recommend. PC Keith”

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Posted 3 weeks ago

“I bought a hedge trimmer. The price was very competative and with free next day delivery. I recieved a dispatch message from Alan Wadkins but then nothing from their courier. No "we have package" "it will be delivered today between x-y". Rang Alan W and it was confirmed that it was loaded onto a FedX van at 7.30am. The parcel duly arrived that day, crushed at both ends and badly ripped across the middle. Luckily the hedge trimmer was not damaged because of the internal packing. If I was the owner of Alan Wadkins, I would seriouly consider not using FedX in the future as a poor delivery experience ultimately reflects back on the seller.”

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Posted 3 weeks ago

“Had all the equipment I needed at the best price I could find online. Prompt next day delivery. Recommended”

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Posted 3 weeks ago

“Very Happy with the service you gave .”

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Posted 3 weeks ago

Alan Wadkins Tool Store is rated 4.9 based on 5,259 reviews