Alan Wadkins Tool Store Reviews

Name: Alan Wadkins Tool Store
Rating: 4.86

4.9 Rating 4,949 Reviews

97 %

of reviewers recommend Alan Wadkins Tool Store

4.9

Based on 4,949 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

info@alanwadkinstoolstore.co.uk

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Alan Wadkins Tool Store 5 star review on 17th May 2025

David Grice

Alan Wadkins Tool Store 5 star review on 8th May 2025

Alexander C Pownall

Alan Wadkins Tool Store 5 star review on 1st May 2025

Andrew Thompson-Smith

Alan Wadkins Tool Store 5 star review on 19th April 2025

Amanda Spriggs

Alan Wadkins Tool Store 5 star review on 27th July 2024

Adam Baron

Alan Wadkins Tool Store 2 star review on 18th July 2024

Jason Lau

Anonymous

Anonymous // 01/01/2019

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“Well packaged prompt delivery, recommend.”

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Posted 2 weeks ago

“Good prices. Good delivery service. Prompt service !”

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Posted 2 weeks ago

“Excellent value, should have got one years ago. Deliver time was so quick. Fantastic.”

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Posted 2 weeks ago

“Excellent company to use, 100%”

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Posted 3 weeks ago

“Easy to deal with and order from super fast postage would definitely buy from again without question”

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Posted 3 weeks ago

“Ordered some sanding discs. Communication was excellent and good turned up on time in good condition. Cost was fair. Will be using again”

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Posted 3 weeks ago

“Cannot fault the service received from Tool Store. Great comms, excellent price and a speedy delivery, all backed by first-rate comms.”

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Posted 3 weeks ago

“The lightbulbs were delivered safely as ordered and at the predicted time. All very satisfactory.”

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Posted 3 weeks ago

“Excellent service and a great price for my Festool Rotex sander.”

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Posted 3 weeks ago

“Their site is easy to use, fast response, quick dispatch and delivery and the product was brilliant. Thank you.”

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Posted 3 weeks ago

“Professional store and fast delivery, I recommend.”

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Posted 3 weeks ago

“Very prompt and efficient response and detailed delivery.”

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Posted 3 weeks ago

“Second purchase from you guys and great service again. Arrived much quicker than expected and wouldn’t hesitate to buy from you again. Keep up the good work guys 👍🏻”

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Posted 3 weeks ago

“Helpful staff and a quick delivery. Very happy.”

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Posted 3 weeks ago

“The purchase process on the website works fine but the delivery is annoying. I often can’t be here to receive deliveries and because they always make you use a PIN code it means if I don’t hang around for the delivery I may miss it and have to wait for another day. When I’m buying equipment for work I usually need it ASAP so I probably won’t buy from here again unless I have no other delivery options.”

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Posted 4 weeks ago

Hi Simon. We use the pin code system to prevent fraud from happening im afraid. This is because of the amount of customers that stated non receipt of goods when the courier had left them safe as advised by the customer, but then stated they weren't there. I'm sure you wouldn`t want your order disappearing if you weren`t present upon delivery by the courier.

Posted 3 weeks ago

“I have ordered tools several times over the last few years. More recently some Milwaukee 3amp high output batteries and a Milwaukee battery charger. As usual, service was excellent. Goods were what I ordered, in perfect condition and arrived very quickly.”

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Posted 4 weeks ago

“Great service, easy to use website, nexty day delivery.”

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Posted 4 weeks ago

“I purchased 3 items that came from Alan Wadkins Ltd, 1 directly, 2 via Amazon. a Festool 577257 Standard Cleaning Set, a Festool Mobile Dust Extractor CTL MIDI 230V and Festool Bluetooth Remote Control 202098. Many thanks to Nikki for her prompt service. Altogether satisfied with my purchases and the service I received, thank you all. ggggwwww at 9.07 on Sunday 30/11/25.”

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Posted 1 month ago

“Great experience, item was good value and free delivery. Could not believe how quickly it came! And delivery on a Saturday with no extra postage cost - I was very happy! Item itself not used yet as it was ordered as a gift, but it was well packed so expect it all to be good. Thank you.”

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Posted 1 month ago

“First class service thank you”

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Posted 1 month ago

Alan Wadkins Tool Store is rated 4.9 based on 4,949 reviews