Alan Wadkins Tool Store Reviews

Name: Alan Wadkins Tool Store
Rating: 4.86

4.9 Rating 4,954 Reviews

97 %

of reviewers recommend Alan Wadkins Tool Store

4.9

Based on 4,954 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

info@alanwadkinstoolstore.co.uk

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Alan Wadkins Tool Store 5 star review on 17th May 2025

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Alan Wadkins Tool Store 5 star review on 8th May 2025

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Alan Wadkins Tool Store 5 star review on 1st May 2025

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Alan Wadkins Tool Store 5 star review on 19th April 2025

Amanda Spriggs

Alan Wadkins Tool Store 5 star review on 27th July 2024

Adam Baron

Alan Wadkins Tool Store 2 star review on 18th July 2024

Jason Lau

Anonymous

Anonymous // 01/01/2019

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“Alan Wadkins answered my call quickly and courteously. They knew exactly what I needed and were very knowledgeable about the product. Thank you!”

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Posted 2 weeks ago

“Very easy to order, deivery so fast, amazing. Great Price. would thoroughly recommend.”

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Posted 3 weeks ago

“Got a cordeles dremel from here. Fantastic service easy to order and quck delivery. Many thanks”

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Posted 3 weeks ago

“Good communication, prompt delivery, parcel supplied was well packed. Quality exellent.”

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Posted 3 weeks ago

“Super quick delivery, great service”

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Posted 3 weeks ago

“Well packaged prompt delivery, recommend.”

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Posted 3 weeks ago

“Good prices. Good delivery service. Prompt service !”

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Posted 3 weeks ago

“Excellent value, should have got one years ago. Deliver time was so quick. Fantastic.”

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Posted 3 weeks ago

“Excellent company to use, 100%”

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Posted 4 weeks ago

“Easy to deal with and order from super fast postage would definitely buy from again without question”

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Posted 4 weeks ago

“Ordered some sanding discs. Communication was excellent and good turned up on time in good condition. Cost was fair. Will be using again”

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Posted 4 weeks ago

“Cannot fault the service received from Tool Store. Great comms, excellent price and a speedy delivery, all backed by first-rate comms.”

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Posted 4 weeks ago

“The lightbulbs were delivered safely as ordered and at the predicted time. All very satisfactory.”

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Posted 1 month ago

“Excellent service and a great price for my Festool Rotex sander.”

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Posted 1 month ago

“Their site is easy to use, fast response, quick dispatch and delivery and the product was brilliant. Thank you.”

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Posted 1 month ago

“Professional store and fast delivery, I recommend.”

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Posted 1 month ago

“Very prompt and efficient response and detailed delivery.”

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Posted 1 month ago

“Second purchase from you guys and great service again. Arrived much quicker than expected and wouldn’t hesitate to buy from you again. Keep up the good work guys 👍🏻”

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Posted 1 month ago

“Helpful staff and a quick delivery. Very happy.”

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Posted 1 month ago

“The purchase process on the website works fine but the delivery is annoying. I often can’t be here to receive deliveries and because they always make you use a PIN code it means if I don’t hang around for the delivery I may miss it and have to wait for another day. When I’m buying equipment for work I usually need it ASAP so I probably won’t buy from here again unless I have no other delivery options.”

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Posted 1 month ago

Hi Simon. We use the pin code system to prevent fraud from happening im afraid. This is because of the amount of customers that stated non receipt of goods when the courier had left them safe as advised by the customer, but then stated they weren't there. I'm sure you wouldn`t want your order disappearing if you weren`t present upon delivery by the courier.

Posted 1 month ago

Alan Wadkins Tool Store is rated 4.9 based on 4,954 reviews