TM Interiors Limited Reviews

Name: TM Interiors Limited
Address: 41 Culley CourtBakewell Road, 41 Culley CourtBakewell Road, Cambridgeshire
Rating: 4.80

4.8 Rating 1,666 Reviews

95 %

of reviewers recommend TM Interiors Limited

Company Reviews

Metrics

Info

4.8

Based on 1,666 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About TM Interiors Limited:

TM Interiors Limited is an online and in-store retailer of designer fabrics, wallpapers, rugs, paints and accessories with additional services such as interior design, upholstery and custom made curtains using our made to measure services produced from our own in-house design studio and workroom. Established 1975.

Visit Website

Phone:

01733230499

Email:

info@tm-interiors.co.uk

Location:

41 Culley CourtBakewell Road,
41 Culley CourtBakewell Road
Cambridgeshire
PE2 6XD

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TM Interiors Limited 5 star review on 30th August 2023

TM Interiors Limited 5 star review on 23rd May 2023

G Cardão

TM Interiors Limited 5 star review on 10th May 2023

TM Interiors Limited 5 star review on 25th April 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Two samples arrived approximately one week after ordering them. The first sample was good but the second sample had only the legs of a horse on it. While I appreciate that there are always difficulties in providing samples it doesn't make choosing very easy .”

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Posted 2 years ago

“I have ordered samples very helpful but can't seem to get the one I am looking for not company's fault too many in the trinity range delivery is brillant .”

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Posted 2 years ago

“Best price on the Internet for my item, incredibly fast delivery. I would definitely purchase from TM Interiors again. Thank you!”

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Posted 2 years ago

“I didn´t get the order till today. Please check. Best regards Gert Schutovits”

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Posted 2 years ago

“My experience with TM Interiors has been entirely positive. I queried a number of purveyors of high-end fabric both here in the States and in Britain to gather quotes for a piece of very expensive (if staggeringly beautiful) fabric. TMI won that little exercise easily; they offered by FAR the best price. It's not a bad idea either for Yanks to consider buying their fabric in Britain at the moment as the dollar/pound exchange rate is so favorable. In short, TMI seemed entirely geared up for responding quickly to queries, to effecting an overseas transaction (no VAT), to packing up and sending the fabric knowledgeably and conscientiously. I dealt with Helen -- who was a great pleasure to work with. Very professional.”

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Posted 2 years ago

“The fabric arrived quickly”

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Posted 2 years ago

“Very helpful on the phone. Prompt delivery.”

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Posted 2 years ago

“I haven't received the goods yet so why have I received this email. It makes me cross”

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Posted 2 years ago

“efficient , friendly service”

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Posted 2 years ago

“TM interiors did a great job. From initial communication and making sure we ordered the right size carpet for our flat, to keeping us informed with delivery times. We had an issue with the delivery but they did everything to ensure it got to us as quick as possible. And we’re available to speak to us at any time. Really good service products.”

TM Interiors Limited 5 star review on 8th April 2023

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Posted 2 years ago

“Always have a wonderful experience with TM Interiors, they’re my go to for all my wallcovering projects! Thank you so much.”

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Posted 2 years ago

“Such a great service speedy professional and so helpful and friendly”

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Posted 2 years ago

“Helen went the extra mile for me when fabrics which I had chosen had been discontinued and was very helpful and quick in finding me a solution.”

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Posted 2 years ago

“Very good price and very quick delivery”

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Posted 2 years ago

“The package was delivered on time. I will update the review once I have seen the paper, as due to my country of residence it now needs to go through another delivery process. Virginia.-”

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Posted 2 years ago

Dear Virginia your order was dispatched and appears to have been delivered please contact us if this is not the case, we have just emailed you details. We only collect your payment authorisation once dispatched which we think can be the only reason you believe it was cancelled. Regards TMI

Posted 2 years ago

“I have ordered and paid for a wallpaper sample and they sent me the wrong one. Email communications not great and very slow. Still waiting for them to reply from the 28th of March. I would like to purchase from them a £750 wallpaper, but with this lack of customer service I don't think I will.”

Helpful Report

Posted 2 years ago

Hi Shirly, apologies if we made an error, we have emailed you and are organising the sample along with discussing the possibility of having the wallpaper installed for you, so trust you can forgive us if we haven't quite met your expecations just yet. Regards TMI

Posted 2 years ago

“I ordered several wallpaper samples and they arrived in good condition and as ordered apart from two which will follow on shortly. Delivery was quick and I will use the company again.”

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Posted 2 years ago

“Excellent company to deal with. Helen is so helpful would give them 5 stars at all times”

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Posted 2 years ago

“Great service. Easy to order, really good choice of rugs and delivered free in two days. Would use this firm again with confidence”

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Posted 2 years ago

“Terrible experience and wouldn't recommend using them. I contacted about a month ago now, asking me to email my wall size for a mural i I was after, got no response from the email iI sent so called again, to be then told i would hear something by the end of the day, to which i didn't. Called again to be told that he couldn't supply this !!! AVOID”

Helpful Report

Posted 2 years ago

We are sorry we could not deal with your enquiry as promptly as we would have liked to, we did try to explain that due to launching a new website theme and changing admin systems we have not been able to update everything as quickly as we had hoped to, however we did explain that you could order direct and sent you the guidelines and instructions for how to order it for your self and we hope you found them useful. Regards TMI

Posted 2 years ago

TM Interiors Limited is rated 4.8 based on 1,666 reviews