Tiles360 Ltd Reviews

Name: Tiles360 Ltd
Address: Tiles360 Ltd, Holbrook Industrial Estate Rother Valley Way, Tiles360 Ltd, Holbrook Industrial Estate Rother Valley Way, Sheffield
Rating: 4.70

4.7 Rating 833 Reviews

92 %

of reviewers recommend Tiles360 Ltd

4.7

Based on 833 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Tiles360 Ltd:

Our tiles are not only stunning but also amazing value, hardwearing and durable. Choosing the right tiles for your home can be difficult, especially when you want to create a certain look. At Tiles360, we have a fantastic range of wall and floor tiles that will suit all tastes, designs, and styles. What's more, we pride ourselves on giving customer service that is second to none!

Visit Website

Phone:

0345 646 0877

Email:

info@tiles360.co.uk

Tiles360 Ltd 5 star review on 22nd May 2025

Elysia C

Tiles360 Ltd 5 star review on 19th May 2025

Rachel N

303

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tiles were brilliant and good price. Delivery was prompt. What I found strange was delivery being made via a pallet network on an artic ! Not really the best option for domestic deliveries and this should be reviewed as not efficient.”

Helpful Report

Posted 4 years ago

Thank you for your review and rating. To answer your query regarding a palleted delivery, all our tile orders, whether one carton or 50 cartons are shrink-wrapped and delivered on a pallet to minimise damages. As you can appreciate, tiles are brittle and easily damaged if not secure and if we used a courier service, the damages would be greater and not efficient to either us or our customers.

Posted 4 years ago

“Very pleased with the how the semi wetroom looks with these tiles. The colour is just what we had in mind but had so much trouble finding and the the rectangular proportions of the tiles looks great with white grout. The tiles were much cheaper than alternatives we looked at, but they are very thin and any had a slight bow making them brittle so the effect is rustic in the corners and we did lose quite a few to breakage in transit., hence 4 stars not 5.”

Tiles360 Ltd 4 star review on 13th November 2020

Helpful Report

Posted 4 years ago

Thank you for your review and for the fab photos. We are sorry to hear there were breakages and we are looking into the quality control of these tiles for the slight bow in the tiles you mention.

Posted 4 years ago

“Easy to order. Could do better with carriage charges, will shop local next job”

Helpful Report

Posted 4 years ago

Thank you for your review and rating. We do offer free delivery to 80% of the UK on orders over £150 and free delivery to 97% on orders over £250. The carriage company charges us more that we charge a customer on orders below these thresholds but we subsidise this to make it more affordable to our customers. As with all businesses, we can not cover all costs on small orders.

Posted 4 years ago

“The tile you sent was lovely but unfortunately too long for our project. Gorgeous shade and lovely quality. Sadly, it got smashed when the postman dropped it through the letterbox. Thank you fine great service”

Helpful Report

Posted 4 years ago

Thank you for your review and rating and we are sorry to hear your tile was broken. We take every precaution with packaging and fragile tape/stickers on the boxes containing samples.

Posted 4 years ago

“Tile sample came in good condition when they said it would arrive. Very happy with the sample now awaiting for stock to come in so I can place my order.”

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Posted 4 years ago

Thank you for your review and rating.

Posted 4 years ago

“Tiles arrived with no issues . Willvuse tiles 360 again”

Helpful Report

Posted 4 years ago

Thank you for your review and rating.

Posted 4 years ago

“Good quality tiles and fast delivery.”

Helpful Report

Posted 4 years ago

Thank you for your review and rating

Posted 4 years ago

“great tiles delivered on the date. However delivery was made extremely late to site causing a lot of hassle for workers as they had to stay until 5pm on a Friday. also half of one pack was smashed and unusable.”

Helpful Report

Posted 4 years ago

Thank you for your review and rating. As you will know we have refunded you for a full carton of tiles not just half.

Posted 4 years ago

“Prompt delivery - but unfortunately one of the tiles had been broken during the delivery process”

Helpful Report

Posted 4 years ago

Thank you for your review and comments. We and the delivery work hard to make sure damages are kept to a minimum but unfortunately due to the nature of the product, there can be the odd breakage.

Posted 4 years ago

Tiles360 Ltd is rated 4.7 based on 833 reviews