Tile Warehouse Reviews

Name: Tile Warehouse
Address: Thorpe Way, Grove Park, Leicester, Thorpe Way, Grove Park, Leicester, Leicestershire
Rating: 4.52

4.5 Rating 2,070 Reviews

88 %

of reviewers recommend Tile Warehouse

4.5

Based on 2,070 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

Write Your review

Tell us how Tile Warehouse made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Tile Warehouse 5 star review on 16th February 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service Needed 6 more tiles too finish the wall ordered on Wednesday arrived Friday morning Great many thanks to all the staff”

Helpful Report

Hi there! Thank you so much for your wonderful 5-star review! We're delighted to hear that our team was able to assist you promptly and that your tiles arrived just in time. Your appreciation means the world to us and encourages us to keep up the great service. We're here for you whenever you need us again! Warm regards, Team Tile Warehouse

“The driver was extremely helpful delivering with difficult access and helping my 89 year old mother. It was my mistake, I should have been there to help, I though the delivery was next Thursday. Amazing quick delivery and amazing delivery driver.”

Helpful Report

Hi Sarah! Thank you so much for your wonderful 5-star review! We’re delighted to hear that our driver was able to help your mother during the delivery. Your appreciation of their efforts means a lot to us. Don’t worry about the mix-up; we're just glad everything worked out well! We look forward to assisting you again in the future! Warm regards, Team Tile Warehouse

“Should contact customer if they are not going to deliver on scheduled day”

Helpful Report

Hi there! Thank you for your valuable feedback and your 5-star rating! We appreciate your suggestion about contacting customers regarding delivery schedules. It's essential for us to improve our service, and your input helps us do just that. We look forward to serving you again soon! Warm regards, Team Tile Warehouse

“Very nice tiles and outstanding service from Oliver.”

Helpful Report

Hi there! Thank you so much for your wonderful 5-star review! We're delighted to hear you loved our tiles and that Oliver provided you with outstanding service. Your kind words mean a lot to us and motivate our team to keep striving for excellence. We look forward to welcoming you back soon! Warm regards, Team Tile Warehouse

“Ordered samples, arrived next day, brilliant”

Helpful Report

Hi there! Thank you for your brilliant 5-star review! We’re so glad to hear that your samples arrived promptly and that you’re happy with the service. Quick delivery is important to us, and we appreciate your feedback! Looking forward to assisting you with your project! Warm regards, Team Tile Warehouse

“Great service from a great company”

Helpful Report

Hi Philip! Thank you for your incredible 5-star review! We're so pleased to hear that you had great service with us. Your support means a lot, and we're committed to maintaining that high level of service for all our customers. We can’t wait to assist you again in the future! Best wishes, Team Tile Warehouse

“Excellent - great service! Many thanks.”

Helpful Report

Hi there! Thank you so much for your excellent 5-star review! We're delighted to hear that you had a great experience with our service. Your kind words mean a lot to us, and we're here to help anytime you need! Looking forward to assisting you again in the future! Warm regards, Team Tile Warehouse

“Good company, Easy to deal with, good choice and variety.”

Helpful Report

Hi Mark! Thank you for your fantastic 5-star review! We're delighted to hear that you found it easy to deal with us and appreciated our variety of options. Your positive feedback keeps us motivated to provide the best experience possible. Looking forward to seeing you again soon! Warm regards, Team Tile Warehouse

“Very helpful and quick delivery”

Helpful Report

Hi there! Thank you for your fantastic 5-star review! We're delighted to hear that you found our team helpful and appreciated the quick delivery. Your support means so much to us and motivates us to continue delivering great service. We look forward to assisting you again in the future! Best wishes, Team Tile Warehouse

“Fast service, competitive price”

Helpful Report

Hi Anthony! Thank you for the fantastic 5-star review! We're delighted to hear that you had a great experience with our fast service and competitive pricing. Your feedback means a lot to us and keeps us motivated to deliver the best for our customers. Looking forward to assisting you again in the future! Warm regards, Team Tile Warehouse

“No fuss fast delivery and tiles as described.”

Helpful Report

Hi William! Thank you for your awesome 5-star review! We're delighted to hear that you experienced a no-fuss delivery and received the tiles just as described. Your support means a lot to us, and we’re here to assist you with any future projects! Warm regards, Team Tile Warehouse

“Excellent correspondence, brilliant company!”

Helpful Report

Hi Tom! Thank you for your fantastic 5-star review! We're delighted to hear that you had excellent correspondence with us and found our company to be brilliant. Your feedback truly motivates us to keep providing top-notch service. We look forward to assisting you again in the future! Warm regards, Team Tile Warehouse

“Excellent service from this company, very prompt and very efficient”

Helpful Report

Hi Anita! Thank you for your excellent 5-star review! We're so glad to hear that you found our service prompt and efficient. Your positive feedback encourages us to keep striving for the best! We're always here to help with your future tile needs! Warm regards, Team Tile Warehouse

“Great company highly recommend them”

Helpful Report

Hi June! Thank you for your fantastic 5-star review! We're so glad to hear that you had a great experience with us and appreciate your recommendation. Your support means a lot to our team, and we can’t wait to assist you in your future projects! Warm regards, Team Tile Warehouse

“we got there in the end, thanks”

Helpful Report

Hi Valerie! Thank you for your great 5-star review! We're glad to hear that you got there in the end and appreciate your kind words. Your satisfaction is important to us, and we're always here to help with your tile needs! Looking forward to seeing you again soon! Warm regards, Team Tile Warehouse

“Brilliant service all round. 5*+”

Helpful Report

Hi John! Thank you for your wonderful 5-star review! We're so glad to hear that you had a brilliant experience with our service. Your support means everything to us, and we look forward to welcoming you back for your next project! Warm regards, Team Tile Warehouse

“Lovely tiles our new patio looks beautiful”

Helpful Report

Hi Charles! Thank you for your lovely 5-star review! We're so glad to hear that your new patio looks beautiful with our tiles. Your happiness brings us joy, and we appreciate your feedback! Looking forward to assisting you with any future projects! Warm regards, Team Tile Warehouse

“Exceptional for everything”

Helpful Report

Hi Colin! Thank you for your exceptional 5-star review! We're delighted to hear that you had such a positive experience with us. Your support truly inspires our team to keep delivering the best products and services. We look forward to seeing you again for your future projects! Warm regards, Team Tile Warehouse

“Lovely tiles and great delivery and customer services”

Helpful Report

Hi Nicola! Thank you for your lovely 5-star review! We're so glad to hear that you loved the tiles and had a great experience with our delivery and customer service. Your satisfaction is our top priority, and we truly appreciate your kind words! We look forward to assisting you with your future projects! Warm regards, Team Tile Warehouse

“I was unable to source the tiles I needed at various other tile suppliers, but Tile Warehouse had them and delivered the very next day, their site makes it easy to order and use and their communications concerning the order and delivery cannot be faulted,Great service all round”

Helpful Report

Hi Phil! Thank you for your amazing 5-star review! We're so glad to hear that you found the tiles you needed and enjoyed our prompt delivery service. Your kind words about our website and communication mean a lot to us! We look forward to assisting you again in the future! Warm regards, Team Tile Warehouse

Tile Warehouse is rated 4.5 based on 2,070 reviews