Tile Warehouse Reviews

Name: Tile Warehouse
Address: Thorpe Way, Grove Park, Leicester, Thorpe Way, Grove Park, Leicester, Leicestershire
Rating: 4.52

4.5 Rating 2,070 Reviews

88 %

of reviewers recommend Tile Warehouse

4.5

Based on 2,070 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

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Tile Warehouse 5 star review on 16th February 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order arrived as promised. Good quality product. Excellent customer service.”

Helpful Report

Hi Lorraine! Thank you for your wonderful 5-star review! We’re so glad to hear that your order arrived as promised and that you’re happy with the quality of our products. Our team is dedicated to providing excellent customer service, and your feedback truly makes it worthwhile! We look forward to serving you again in the future! Warm regards, Team Tile Warehouse

“Very happy with the whole experience. Good quality tiles for the price.”

Helpful Report

Hi there! Thank you for your wonderful 5-star review! We're so pleased to hear that you are happy with your experience and found our tiles to be of good quality for the price. Your satisfaction is our top priority and your feedback means the world to us! We look forward to serving you again in the future! Warm regards, Team Tile Warehouse

“Really good service great quality for a good price , Oliver was extremely helpful”

Helpful Report

Hi Steven! Thank you for your fantastic 5-star review! We're so glad to hear you had a great experience and found our quality and pricing to your satisfaction. Oliver will be thrilled to know he made a positive impact during your visit! We look forward to serving you again in the future! Warm regards, Team Tile Warehouse

“Sorted out an over-order issue immediately (my fault) and you deal with humans. Shame about the delivery company of choice (Pallex).”

Helpful Report

Hi there! Thank you for your fantastic 5-star review! We’re glad we could sort out the over-order issue quickly for you. Your feedback about the delivery company is noted, and we appreciate you sharing it. We’re here to help and make your experience as smooth as possible! Looking forward to serving you again soon! Warm regards, Team Tile Warehouse

“I got in touch with some questions. All answered promptly, and the phone conversation was not a problem either. Delivered exactly on time, the delivery lorry was also great. Thanks. fitting only started -”

Helpful Report

Hi Adam! Thank you for your fantastic 5-star review! We're so glad to hear that your questions were answered promptly and that the delivery went smoothly. It's wonderful to know that our team made the experience easy for you! Wishing you the best with your fitting, and we hope to assist you again in the future! Warm regards, Team Tile Warehouse

“Great price, delivered on time and very pleasant customer service. Well done.”

Helpful Report

Hi Steve! Thank you for your incredible 5-star review! We’re delighted to hear that you had a positive experience with our pricing, timely delivery, and friendly customer service. Your feedback truly motivates us to keep up the great work! We look forward to serving you again soon! Warm regards, Team Tile Warehouse

“Best price I could found, especially when they are willing to supply the exact number of tile required and not just a box. Small delivery charge but delivery was the next day. Will definitely recommend.”

Helpful Report

Hi John! Thank you for your fantastic 5-star review! We're so glad to hear that you found our prices competitive and appreciated our willingness to supply exactly what you needed. It’s great to know that our quick delivery made your experience even better. Your recommendation means a lot to us! We look forward to serving you again in the future! Warm regards, Team Tile Warehouse

“Great price and servicw”

Helpful Report

Hi Paul! Thank you for your amazing 5-star review! We're thrilled to hear that you found our prices and service to be great. Your kind words motivate us to keep providing the best experience possible. We look forward to serving you again soon! Warm regards, Team Tile Warehouse

“Needed 6 Red quarry floor tiles for a job , found exactly what I needed on line at The Tile Warehouse. Good communication, good price and great fast delivery. A very happy customer. Thank you .”

Helpful Report

Hi Austin! Thank you so much for your wonderful 5-star review! We're thrilled to hear that you found exactly what you needed and that our communication and delivery met your expectations. Your satisfaction means the world to us! We can't wait to assist you again in the future! Warm regards, Team Tile Warehouse

“Good service. Answered a query I had online promptly.”

Helpful Report

Hi Jayne! Thank you for your fantastic 5-star review! We're delighted to hear that our team was able to assist you promptly with your query. Your feedback is incredibly valuable to us and helps us continue to improve our service. We look forward to helping you again soon! Warm regards, Team Tile Warehouse

“Great service and product selection. Thank you!”

Helpful Report

Hi there! Thank you for your fantastic 5-star review! We're so glad to hear that you enjoyed our service and product selection. Your support is greatly appreciated, and it motivates us to keep delivering our best! We look forward to assisting you again in the future! Warm regards, Team Tile Warehouse

“Excellent service; I ordered 30 tiles & got 4 packs of 8!”

Helpful Report

Hi Nigel! Thank you for your fantastic 5-star review! We're so glad to hear that you had an excellent experience with us. Your satisfaction is our top priority, and it’s wonderful to know that we met your expectations. We can't wait to serve you again in the future! Warm regards, Team Tile Warehouse

“I’m over the moon with the tiles I’ve ordered, unfortunately the job had become expensive as I keep being charged £30 delivery”

Helpful Report

Hi Jim! Thank you for your wonderful 5-star review! We're overjoyed to hear you're thrilled with the tiles you ordered. We understand that delivery costs can add up, and we appreciate your feedback. We try to advise customers to ensure they order enough to complete their project as reoccurring delivery fees can be more expensive than planned. We hope to serve you again soon! Warm regards, Team Tile Warehouse

“Easy to order and quick to deliver”

Helpful Report

Hi Paul! Thank you for your fantastic 5-star review! We're so glad to hear that you found our ordering process easy and appreciated the quick delivery. Your feedback really encourages us to keep aiming for excellence. We can't wait to serve you again in the future! Warm regards, Team Tile Warehouse

“Great service in providing samples so quickly and a pleasant, non pushy telephone follow up.”

Helpful Report

Hi Neil! Thank you for your fantastic 5-star review! We’re so glad you appreciated our quick sample service and non-pushy follow-up. Your satisfaction is our top priority, and your kind words inspire us to keep delivering excellent service. We look forward to serving you again soon! Warm regards, Team Tile Warehouse

“Most helpful”

Helpful Report

Hi there! Thank you for your outstanding 5-star review! We truly appreciate your kind words and are glad to know that you found our team to be helpful. Your satisfaction is our top priority, and it drives us to continue delivering exceptional service. We look forward to assisting you again in the future! Warm regards, Team Tile Warehouse

“Very fast delivery lovely tiles and pritti good prices”

Helpful Report

Hi Paul! Thank you for your fantastic 5-star review! We're so glad to hear that you loved our tiles and found our prices to be pritti good! Your feedback motivates us to keep up the great work. We look forward to serving you again in the future! Warm regards, Team Tile Warehouse

“I'm pleased with Tile Warehouse because I get to find tiles from different countries and this helps me create unique looks in my home! I'm very pleased with the staff and their service!”

Helpful Report

Hi Sophia! Thank you for your wonderful 5-star review! We're so glad to hear that you enjoyed exploring our selection of international tiles and that our team provided you with great service. Your creativity in making unique looks for your home inspires us! We can't wait to see what you create next! Warm regards, Team Tile Warehouse

“Great service. Just wish the delivery cost was less for small amounts.”

Helpful Report

Hi Julie! Thank you for your fantastic 5-star review! We're so glad to hear that you enjoyed our service. We truly appreciate your feedback regarding the delivery costs, as we're always looking for ways to improve our offerings. We hope to see you again soon! Warm regards, Team Tile Warehouse

“Our thanks go to, I think his name was Oliver. Helpful chap, good customer service.”

Helpful Report

Hi Philip! Thank you so much for your wonderful 5-star review! We're glad to hear that Oliver provided you with helpful service. Your kind words mean a lot to us and inspire our team to keep up the great work. We look forward to seeing you again soon! Warm regards, Team Tile Warehouse

Tile Warehouse is rated 4.5 based on 2,070 reviews