Tile Warehouse Reviews

Name: Tile Warehouse
Address: Thorpe Way, Grove Park, Leicester, Thorpe Way, Grove Park, Leicester, Leicestershire
Rating: 4.52

4.5 Rating 2,070 Reviews

88 %

of reviewers recommend Tile Warehouse

4.5

Based on 2,070 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

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Tile Warehouse 5 star review on 16th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and excellent service.”

Helpful Report

Hi there, Thank you for the fantastic 5-star review! We’re delighted to hear that you found our service helpful and excellent. It’s our priority to provide the best experience for our customers. If you need assistance in the future or have any questions, please feel free to reach out! Thanks for choosing Tile Warehouse, and we can’t wait to see you again soon! Best regards, Roger Tile Warehouse Team

“The Tile Warehouse representative tried to convince me over the phone that these trims were now the norm. Fortunately other suppliers still supply the sturdier ones.”

Helpful Report

Hi, I’m sorry to hear that you had a less than satisfactory experience regarding our trims. We always aim to keep our customers informed about product offerings and any changes in our inventory. While we appreciate your feedback, it's unfortunate that your expectations were not met this time. We will look to update our images as soon as possible. The face profile once fitted, is identical to previous versions but the supplier has decided to change how they make the back. There will be suppliers who still hold the older version however having a high turnover of this line, we are now into the latest factory production. If you have any questions or need further assistance in the future, please feel free to reach out. Your input is valuable as we strive to improve our services. Best regards, Roger Tile Warehouse Team

“All the tiles I bought are just beautiful. May need to order again sometime.”

Helpful Report

Hi there, Thank you for the wonderful 5-star review! We're so glad to hear that you found the tiles beautiful. It’s always rewarding to know our products meet your expectations! If you ever need to place another order or have any questions, just let us know. We’d be more than happy to assist you! Thanks for choosing Tile Warehouse, and we look forward to seeing you again soon! Best regards, Roger Tile Warehouse Team

“This supplier was outstanding—prompt, reliable, and efficient. When we needed to restock halfway through, the process was seamless, and both orders were fulfilled with impressive speed. I would highly recommend them.”

Helpful Report

Hi RA, Thank you so much for the outstanding 5-star review! We're thrilled to hear that you found our service prompt, reliable, and efficient. It’s always our goal to make the ordering process seamless for our customers, and we’re glad we met your expectations. If you ever need any further assistance or have questions down the line, just let us know! Thanks for recommending Tile Warehouse, and we look forward to serving you again! Best regards, Roger Tile Warehouse Team

“Excellent company just wish they would send invoice out with delivery”

Helpful Report

Hi Oakley, Thank you for the amazing 5-star review! We're glad to hear you had a positive experience with us. Your feedback about including invoices with deliveries is noted, and we appreciate your suggestion. If you need anything else or have further questions, please don’t hesitate to reach out! Thanks for choosing Tile Warehouse, and we look forward to assisting you again in the future! Best regards, Roger Tile Warehouse Team

“tiles came undamaged very quick delivery thank you very much will use tile warehouse every time”

Helpful Report

Hi Keith, Thank you for the fantastic 5-star review! We're thrilled to hear that your tiles arrived undamaged and that the delivery was quick. Your support means a lot to us! If you need any more assistance or have questions in the future, don't hesitate to reach out. Thanks for choosing Tile Warehouse, and we look forward to serving you again! Best regards, Roger Tile Warehouse Team

“Ordered some tiles, adhesive and floor levelling compound and tools for a job, everything arrived on a pallet in a couple of days and was packaged well, delivered in time and quality was great. Thank you very much.”

Helpful Report

Hi Wayne, Thank you for the fantastic 5-star review! We're delighted to hear that your order arrived promptly and well-packaged. It's great to know that the quality of the products met your expectations. If you need any further assistance or have questions in the future, don’t hesitate to reach out! Thanks for choosing Tile Warehouse! Best regards, Roger Tile Warehouse Team

“Tile as online pic, so very accurate. Prompt delivery”

Helpful Report

Hi Angela, Thank you for the wonderful 5-star review! We're so pleased to hear that the tiles matched the online pictures and that your delivery was prompt. Your satisfaction is our top priority! If you have any questions or need further assistance, feel free to reach out anytime. Thanks for choosing Tile Warehouse! Best regards, Roger Tile Warehouse Team

“Very happy. I was going to another tile supplier but my daughter told me about her tiles off yourself and price was less half what i was quoted so yes im very happy with tiles price and service Would highly recommend.”

Helpful Report

Hi Brenda, Thank you for the amazing 5-star review! We're absolutely thrilled to hear that you found our tiles at such a great price and that the service met your expectations. It's always wonderful when a recommendation leads to a happy customer! If you ever need any assistance or have questions down the line, please feel free to reach out. Thanks for choosing Tile Warehouse and for recommending us! Best regards, Roger Tile Warehouse Team

“Excellent quality and excellent service. Would recommend to everyone.. Also quick delivery”

Helpful Report

Hi Gary, Thank you for the fantastic 5-star review! We're thrilled to hear that you're satisfied with the quality of our products and our service. It's great to know that you found the delivery to be quick as well! If you ever need assistance or have questions in the future, please feel free to reach out. Thanks for recommending us, and for choosing Tile Warehouse! Best regards, Roger Tile Warehouse Team

“Good grout to mix with the colour base”

Helpful Report

Hi Dean, Thank you for your great 4-star review! We're glad to hear that you found our grout to be a good match with the colour base. Your feedback is valuable to us as we strive to provide quality products. If there’s anything else you’d like assistance with or if you have any questions in the future, please don’t hesitate to reach out. Thanks for choosing Tile Warehouse! Best regards, Roger Tile Warehouse Team

“My order was only a small one for a few quarry tiles, however, they were a great price, good quality and delivered very quickly so, all in all, I can’t fault the whole transaction. A thumbs up from me !”

Helpful Report

Hi Allan, Thank you so much for your wonderful 5-star review! We're delighted to hear that you found our quarry tiles to be great quality at a fantastic price, and that your delivery was quick. It's always our goal to provide a seamless experience for our customers, no matter the size of the order! If you need anything else or have questions in the future, please don't hesitate to reach out. Thanks for choosing Tile Warehouse! Best regards, Roger Tile Warehouse Team

“We ordered Underground Ivory Tiles for our kitchen and they look great! Price was fab, as was the delivery speed - we had the tiles less than 48 hours after ordering, despite it being the week before Christmas. We also ordered some extra tiles fearing some would be damaged, but they all came intact!”

Tile Warehouse 5 star review on 28th January 2025

Helpful Report

Hi Silky, Thank you for your amazing 5-star review! We're so glad to hear that you love the Underground Ivory Tiles and that everything arrived in perfect condition. It's awesome to know that our speedy delivery exceeded your expectations, especially during the busy holiday season! If you need any help or have questions in the future, don’t hesitate to reach out. Thanks for choosing Tile Warehouse! Best regards, Roger Tile Warehouse Team

“Excellent service and error corrected promptly, Would recommend thank you”

Helpful Report

Hi there, Thank you for your kind 4-star review! We're really pleased to hear that you received excellent service and that any errors were corrected promptly. Your recommendation means a lot to us! If you need any further assistance or have questions in the future, please feel free to reach out. Thanks for choosing Tile Warehouse! Best regards, Roger Tile Warehouse Team

“Good quality tiles. Absolutely loads of styles, sizes and finishes to choose from. Quick delivery too.”

Helpful Report

Hi Tony, Thank you for your fantastic 5-star review! We're thrilled to hear that you found good quality tiles and enjoyed our wide variety of styles, sizes, and finishes. It's great to know that the quick delivery met your expectations as well! If you have any questions or need assistance in the future, please don’t hesitate to reach out. Thanks for choosing Tile Warehouse! Best regards, Roger Tile Warehouse Team

“Excellent service”

Helpful Report

Hi Andrew, Thank you so much for your fantastic 5-star review! We're delighted to hear that you had an excellent experience with our service. Your satisfaction is our top priority! If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. Thanks for choosing Tile Warehouse! Best regards, Roger Tile Warehouse Team

“Lovely floor tiles. Very fast delivery. Will definitely use again.”

Helpful Report

Hi KB, Thank you so much for your wonderful 5-star review! We’re delighted to hear that you love your new floor tiles and that the delivery was fast. Your satisfaction means the world to us! If you have any further needs or projects in mind, we’d be more than happy to help you again! Thanks for choosing Tile Warehouse! Best regards, Roger Tile Warehouse Team

“Ordered Italian style terazzo tiles. Used as back splash in kitchen. Look fabulous. Excellent service delivered safely and on time. Can highly recommend. Thank you.”

Tile Warehouse 5 star review on 27th January 2025

Helpful Report

Hi there, Thank you so much for your amazing 5-star review! We’re thrilled to hear that your Italian style terrazzo tiles look fabulous as your kitchen backsplash. It’s fantastic to know that you received excellent service and timely delivery! If you ever need any assistance in the future or have more projects in mind, feel free to reach out! Thanks for choosing Tile Warehouse! Best regards, Roger Tile Warehouse Team

“Tile Warehouse has a comprehensive range of products at all price points which are of great quality. I would definitely consider using them again.”

Helpful Report

Hi there, Thank you so much for your glowing 5-star review! We’re thrilled to hear that you appreciate our comprehensive range of quality products at various price points. It’s fantastic to know you would consider using us again! If you have any questions or need assistance in the future, please don’t hesitate to reach out! Thanks for choosing Tile Warehouse! Best regards, Roger Tile Warehouse Team

“We were delighted with our tiles, having picked a cheaper style we were blown away with the quality and have had many compliments on them! They also cut to shape easily. Thanks so much, would highly recommend”

Tile Warehouse 5 star review on 25th January 2025

Helpful Report

Hi there, Thank you so much for your fantastic 5-star review! We’re absolutely delighted to hear that you love your tiles and that the quality exceeded your expectations. It’s wonderful to know you’ve received so many compliments! If you have any questions or need assistance in the future, please don’t hesitate to reach out! Thanks for choosing Tile Warehouse! Best regards, Roger Tile Warehouse Team

Tile Warehouse is rated 4.5 based on 2,070 reviews