Tile Warehouse Reviews

Name: Tile Warehouse
Address: Thorpe Way, Grove Park, Leicester, Thorpe Way, Grove Park, Leicester, Leicestershire
Rating: 4.52

4.5 Rating 2,070 Reviews

88 %

of reviewers recommend Tile Warehouse

4.5

Based on 2,070 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

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Tile Warehouse 5 star review on 16th February 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and prompt delivery of samples. Communication is faultless.”

Helpful Report

Hi Deborah, Thank you so much for your excellent 5-star review! We're thrilled to hear that you received prompt delivery of samples and that our communication met your expectations. Your kind words inspire us to keep up the great work! Looking forward to serving you again in the future! Warm regards, Team Tile Warehouse

“Good service.”

Helpful Report

Hi Susan, Thank you so much for your wonderful 5-star review! We're delighted to hear that you received good service. Your support means a lot to us! Looking forward to welcoming you back soon! Warm regards, Team Tile Warehouse

“Good choice, delivery happened without issue.”

Helpful Report

Hi there! Thank you for your wonderful 5-star review! We're so pleased to hear that your delivery went smoothly. It's always great to know our customers are happy with their experience. If you need any assistance in the future, feel free to reach out! Best wishes, Team Tile Warehouse

“Quick and easy order sytem, dleivery prompt, prodcuts great. Happy customer”

Helpful Report

Hi Tom! Thank you for your fantastic 5-star review! We're thrilled to hear that you found our ordering system quick and easy, and that your delivery was prompt. It’s great to know you’re happy with your products! If you need anything else in the future, don’t hesitate to reach out. We’re always here to help! Best wishes, Team Tile Warehouse

“Very highly recommended !!!!! Efficiency, punctuality and high quality. Excellent customer service. The tiles look amazing. I can't wait to see then on the barbecue patio.”

Helpful Report

Hi there! Thank you for your glowing 5-star review! We’re delighted to hear that you enjoyed our efficiency, punctuality, and customer service. It's fantastic to know that the tiles have made such a great impression on you! We can't wait to see how they enhance your barbecue patio. If you need any further assistance, feel free to reach out anytime! Warm wishes, Team Tile Warehouse

“I ordered some quarry tiles , unfortunately some were damaged in transit , I emailed the tile warehouse and they could not have been more helpful in resolving the problem, I received some more tiles and a few extra for the inconvenience. The customer service is brilliant and the tiles were top quality, thank you tile warehouse 😎👍”

Helpful Report

Hi John! Thank you so much for your incredible 5-star review! We’re thrilled to hear that our team was able to assist you promptly and that you received quality tiles. Your kind words about our customer service mean the world to us! If there’s anything else we can help you with in the future, please don’t hesitate to get in touch. Warm regards, Team Tile Warehouse

“Would definitely use this company again, excellent quality and service.”

Helpful Report

Hi there! Thank you so much for your wonderful 5-star review! We're thrilled to hear that you found our quality and service to be excellent. It means a lot to us that you would choose to work with us again. If you ever need anything in the future, don't hesitate to reach out. We're always here to help! Best, Oliver Tile Warehouse Team

“Really helpful and not pushy. Found my new place to buy tiles in future 😊👍🏻”

Helpful Report

Hi Sean! Thank you so much for your amazing 5-star review! We're delighted to hear that you found our team helpful and that you didn't feel any pressure. It's great to know that you've found your new go-to place for tiles! 😊 If you ever need assistance in the future, feel free to reach out. We're here to help! Best, Oliver Tile Warehouse Team

“Excellent service. Good value. Kitchen not built yet so not ready to order tiles but I think we’ll be back”

Helpful Report

Hi there! Thank you so much for your wonderful 5-star review! We're delighted to hear that you found our service excellent and our value great. We completely understand that your kitchen is still in the works, and we look forward to welcoming you back when you're ready to choose your tiles! If you have any questions in the meantime, don’t hesitate to reach out. We’re here to help! Best, Oliver Tile Warehouse Team

“Great quick service.”

Helpful Report

Hi Harry! Thank you so much for your fantastic 5-star review! We're thrilled to hear that you found our service quick and efficient. Your satisfaction means the world to us! If you need anything in the future, just give us a shout. We're always here to assist! Best, Oliver Tile Warehouse Team

“Great price and arrived on time. Would definitely order from here again!”

Helpful Report

Hi Alice! Thank you so much for your fantastic 5-star review! We're thrilled to hear that you found our prices great and that your order arrived on time. Your satisfaction means a lot to us, and we can't wait to assist you again in the future! If you need anything, just let us know. We're always here to help! Best, Oliver Tile Warehouse Team

“Really impressed with delivery and service. A1”

Helpful Report

Hi Rachel! Thank you for your fantastic 5-star review! We're thrilled to hear that you were impressed with our delivery and service. A1 feedback like yours truly motivates our team to keep delivering the best! If you ever need anything in the future, feel free to reach out. We're always here to assist you! Best, Oliver Tile Warehouse Team

“Fast delivery carefully packaged. Beautiful tile but just a bit too big for my project at this time . Very gd quality tile good mixture of colours .”

Helpful Report

Hi Anne! Thank you for your fantastic 5-star review! We're so glad to hear that you loved the beautiful colors and quality of our tiles. It’s always our aim to ensure that your order arrives quickly and safely. If you ever have any other projects in mind, we’d be more than happy to help you find the perfect tiles that fit your needs. Best, Oliver Tile Warehouse Team

“Great delivery & communication. Matrix orange gloss tiles with orange grout, the wall just glows. Very happy with the result, just what I was hoping for.”

Helpful Report

Hi there! Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great delivery experience and that you’re loving the way your tiles and grout bring your wall to life. It’s always rewarding to know we met your expectations! If you need anything further or have any questions, feel free to reach out. We're always here to help! Best, Oliver Tile Warehouse Team

“Lovely tiles very happy with them. Prompt delivery and well packaged. Good communication.”

Helpful Report

Hi Deb! Thank you so much for your fantastic 5-star review! We're thrilled to hear that you're very happy with your lovely tiles and that you appreciated our prompt delivery and packaging. Good communication is important to us, so it's wonderful to know that you felt well-informed throughout your experience! If you have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Best, Oliver Tile Warehouse Team

“Very pleased with these tiles , excellent value for the money.”

Helpful Report

Hi there! Thank you for the fantastic 5-star review! We're so glad to hear that you're pleased with the tiles and found them to be excellent value. Your satisfaction is our top priority, and it's wonderful to know we're meeting your expectations. If you ever have any questions or need assistance, just let us know. We're always here to help! Best, Oliver Tile Warehouse Team

“Excellent service all round! Good price for the tiles, delivered on a next day service and the quality is really good. They look amazing in the kitchen - delighted with my purchase.”

Helpful Report

Hi Sheridan! Thank you for your fantastic 5-star review! We’re absolutely thrilled to hear that you received excellent service and that our tiles exceeded your expectations in both quality and appearance. It’s wonderful to know they look amazing in your kitchen! If you need anything else or have questions in the future, please feel free to reach out. We're always here to assist you! Best, Oliver Tile Warehouse Team

“Great tiles, great customer service. Few tiles broken when delivered. Emailed, quick response. replaced and delivered quickly.”

Helpful Report

Hi there! Thank you so much for your fantastic 5-star review! We're really glad to hear that you loved our tiles and that our customer service was able to assist you promptly. We strive to provide a smooth experience, and your feedback means the world to us! If you need anything else or have more questions, please don’t hesitate to get in touch. We’re always here for you! Best, Oliver Tile Warehouse Team

“The tiles look very smart on in the new shower enclosure in combination with a coloured hexagonal tile on the other 2 walls. Tiler was happy with them.”

Helpful Report

Hi there! Thank you for your fantastic 5-star review! We're thrilled to hear that the tiles look smart in your shower enclosure and that your tiler was happy with them. It’s wonderful to see how they complement your design! If you need anything else or have more projects in the future, feel free to reach out. We’re always here to help! Best, Oliver Tile Warehouse Team

“tiles were very reasonably priced, very fast delivery, 8 tiles arrived broken but were replace within 48 hours”

Helpful Report

Hi there! Thank you so much for your fantastic 5-star review! We're thrilled to hear that you found our prices reasonable and that your delivery was fast. We apologize for the inconvenience of the broken tiles, but we’re glad to know we were able to resolve it quickly for you. Your satisfaction is our top priority! If you need anything else in the future, please don't hesitate to reach out. We're always here to assist! Best, Oliver Tile Warehouse Team

Tile Warehouse is rated 4.5 based on 2,070 reviews