Tigerlily Training Reviews

Name: Tigerlily Training
Address: Unit 2, Danworth Farm, Cuckfield Road, Hurstpierpoint, Unit 2, Danworth Farm, Cuckfield Road, Hurstpierpoint, West Sussex
Rating: 4.88

4.9 Rating 21,586 Reviews

100 %

of reviewers recommend Tigerlily Training

4.9

Based on 21,586 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Tigerlily Training:

First Aid and workplace training for individuals and businesses across the UK

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Tigerlily Training 5 star review on 5th July 2026

Dean Hall

Tigerlily Training 5 star review on 8th April 2026

"Fatma Dursun"

Tigerlily Training 5 star review on 14th March 2026

Sarah Taylor

Tigerlily Training 5 star review on 7th March 2026

Athuman Badi Abdulrahmani

Tigerlily Training 5 star review on 1st March 2026

Katarzyna Tarnopolska

Tigerlily Training 5 star review on 28th February 2026

Sharon Rea

Anonymous

Anonymous // 01/01/2019

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English

“Excellent training- clear, informative and helpful. I would recommend it to others.”

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Posted 3 weeks ago

“Great training”

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Posted 3 weeks ago

“Knowledgeable trainers”

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Posted 3 weeks ago

“Fantastic corse, great teacher 😊”

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Posted 3 weeks ago

“Very informative and interesting”

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Posted 3 weeks ago

“Very well run!”

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Posted 3 weeks ago

“Brilliant course fantastic teacher”

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Posted 3 weeks ago

“Ade made the session fun, inclusive and interesting”

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Posted 3 weeks ago

Hi Rachel, Thanks so much for your review. We’re glad Ade made the session fun, inclusive and interesting. Kind regards, Tigerlily Training

Posted 3 weeks ago

“I liked how interacting it was today”

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Posted 3 weeks ago

“Very helpful”

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Posted 3 weeks ago

“Very informative materials and easy to understand”

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Posted 3 weeks ago

“Enjoyed the day. Very participative. excellent modules for paediatric first aid on line training. enjoyable, varied and informative.”

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Posted 3 weeks ago

“Overall, the booking process was good. Everyone I dealt with in the office was friendly, helpful and organised, and everything was arranged really well. It's a shame that my experience with the trainer didn't reflect the same high standard. Andrew was clearly knowledgeable, experienced and appropriately qualified to deliver the training. Unfortunately, I found his communication style quite difficult at times. His mood seemed very changeable, one minute he was friendly, relaxed and joking with the group, and the next he became defensive, abrupt and came across as very easily frustrated. There was one particular interaction that left me feeling quite uncomfortable. I asked a question about whether, if a defibrillator was immediately available, it should be used before starting CPR. He didn't seem to understand exactly what I was asking, so I tried to rephrase it a couple of times. Rather than trying to clarify what I meant, he responded defensively, saying that he had already answered my question three times and that he didn't understand what I wasn't getting. I found that response quite rude and very unprofessional. I wasn't questioning his knowledge, I was trying to make sure I fully understood something that could one day be the difference between life and death. If I didn't feel my question had been answered, I don't think it's unreasonable to ask it another way in the hope of getting the clarification. Thankfully, another participant stepped in and said, "I think what she's trying to ask is..." She explained my question exactly as I had intended it, showing that it was a perfectly valid question and that someone else had understood what I was trying to ask. I appreciated her stepping in, but it was disappointing that the situation had reached that point, I think Andrew needs to reflect on how he comes across and how quickly he can get frustrated. Surely creating an environment where everyone feels comfortable to ask questions is essential on a course like this. After that interaction, I felt reluctant to ask any more questions because I was worried I would be spoken to in the same way again. I don't think that's how anyone should feel during first aid training. This is life saving training, and learners should feel comfortable asking questions until they fully understand the answer. Feeling unable to ask for clarification because you're worried about the response defeats the purpose of the course, especially considering the school have spent such a lot of money on this course. Overall, I would use this company again because the organisation and customer service from the office staff was great, and everyone else I dealt with was lovely so it’s a real shame. However, I would ask for a different trainer in future. Andrew is clearly knowledgeable, but I think a calmer and more approachable teaching style would make for a much better learning experience (hence the three stars, sorry!)”

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Posted 3 weeks ago

“Engaging and informative”

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Posted 3 weeks ago

“the best platform to learn videos slides are very helpfull”

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Posted 3 weeks ago

“Great course, covered so much and was fun and relaxing atmosphere”

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Posted 3 weeks ago

“Very relaxed atmosphere. And good instructor with clear understanding advice”

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Posted 3 weeks ago

“Great first aid training. Andrew Martin provided not only very clear and thorough first aid training, but was also a pleasure to meet.”

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Posted 3 weeks ago

Hi Gemma, Thanks so much for your review. We’re glad you found the first aid training clear and thorough, and that Andrew Martin was a pleasure to meet. Tigerlily Training

Posted 3 weeks ago

“Great trader and it was great to update my knowledge”

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Posted 3 weeks ago

“Fantastic informative day.”

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Posted 3 weeks ago

Tigerlily Training is rated 4.9 based on 21,586 reviews