The Tax Refund Company Reviews

Name: The Tax Refund Company
Address: The Tax Refund Company Grosvenor House St. Thomas’s Place , ,, Stockport
Rating: 4.44

4.4 Rating 896 Reviews

89 %

of reviewers recommend The Tax Refund Company

Company Reviews

Metrics

4.4

Based on 896 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Very Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was never sent any paper work in the post therefore didn't no your flat fee was £50 +vat I've ended up owing you money !!!!!😡 £58.98 my total claim £50 fee + 20% vat disgusting 😡”

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Posted 2 years ago

Hi Andrea, Thanks for your review - sorry to hear that you've had a poor experience but it sounds like you have the wrong company: Firstly - We have no record of an application in the name of Andrea Spacey. Secondly - Our minimum fee is considerably less that £50 and we don't charge VAT on top. Thirdly - All our fees are outlined at the point that a customer signs up to use our services. Again, sorry to hear you had a bad experience with whoever it was that you applied to. Unfortunately it gives us all a bad name. Kind regards

Posted 2 years ago

“Am happy with this service .and the communication o this site used. Giving me all necessary information on tax refund.thanks”

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Posted 3 years ago

That's great feedback, thanks. Kind regards

Posted 3 years ago

“Very good thank”

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Posted 3 years ago

Thanks for the review, we appreciate it. Kind regards

Posted 3 years ago

“Pretty straight forward but would be better to pre-warn people what information is required”

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Posted 3 years ago

That's great feedback, we are working on something exactly like that. Thanks for the review. Kind regards

Posted 3 years ago

“I will be happy to get a rebate”

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Posted 3 years ago

And we'll be happy to get you one! Thanks for using our service Nigel, we really appreciate it. Kind regards

Posted 3 years ago

“Easy form. Alot or email reminders to complete. Await result with interest”

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Posted 3 years ago

Hi Catherine, thanks for the review, we'll let you know what the outcome is as soon as your application has been reviewed. Kind regards

Posted 3 years ago

“Very helpful 👌”

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Posted 3 years ago

Thanks for using our service Amanda, we try to be! Kind regards

Posted 3 years ago

“Fairly easy on line form filling exercise. Await results with interest.”

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Posted 3 years ago

Thanks for the feedback - we'll be in touch as soon as we have reviewed your application. Kind regards

Posted 3 years ago

“Most efficient and all relevant questions asked of me”

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Posted 3 years ago

We try to be as efficient as we can so that the process is as easy as possible for our customers. That's great feedback, thanks. Kind regards

Posted 3 years ago

“The process is super easy, they are helpful I have used them in the past and I did get some money, I have just processed claim again so am hopeful I get some money back. There is nothing to pay for checking.”

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Posted 3 years ago

Correct, it's a no lose situation! Thanks for the review, kind regards.

Posted 3 years ago

“Rather hard work and because I had a refund 3 years ago, not sure if I should do this again.”

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Posted 3 years ago

Thanks for the review. It's always worth having it checked, we'll let you know if you are due another. Kind regards

Posted 3 years ago

“Realy easy and straightforward 👍🏻”

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Posted 3 years ago

Thankyou so much we really appreciate it. Kind regards

Posted 3 years ago

“Easy to apply, not sure what the result will be”

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Posted 3 years ago

Thanks for the review. Fingers crossed we'll find you a refund. Kind regards

Posted 3 years ago

“Easy to fill in application”

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Posted 3 years ago

Thanks for the review, we appreciate it. Kind regards

Posted 3 years ago

“Its so easy, keeps HMRC on their toes”

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Posted 3 years ago

Haha! It really does! Thanks for the review, we appreciate it. Kind regards

Posted 3 years ago

“Easy to use. Self explanatory. Very nice.”

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Posted 3 years ago

That's great feedback Luke, thanks. Kind regards

Posted 3 years ago

“this service was extremely easy to use and only took about 5 minutes.”

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Posted 3 years ago

Thanks for the feedback Lindsay, much appreciated. Kind regards

Posted 3 years ago

“They help me before.”

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Posted 3 years ago

And we hope to be able to help you again! Thanks for the review, we appreciate it

Posted 3 years ago

“This is a very quick and easy form to fill in. It calculated I was due a refund, not sure if I am but the form was so easy I did it. Just waiting to see if I'm due anything now”

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Posted 3 years ago

Thanks for leaving a review - if you're due a refund, we will find it for you. Kind regards

Posted 3 years ago

“No thank you”

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Posted 3 years ago

Thanks for the stars Julie, we really appreciate it. Kind regards

Posted 3 years ago

The Tax Refund Company is rated 4.4 based on 896 reviews