The Tax Refund Company Reviews

Name: The Tax Refund Company
Address: The Tax Refund Company Grosvenor House St. Thomas, Stockport
Rating: 4.43

4.4 Rating 901 Reviews

89 %

of reviewers recommend The Tax Refund Company

Company Reviews

Metrics

4.4

Based on 901 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Very Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They transferred my tax allowance to my wife, claimed 38% and then I got a tax demand for £124. Despite 3 e-mails and leaving a telephone message(no one in the office to speak to directly) no one has ever contacted me. Contacted HMRC who were very helpful and made sure no further tax allowances could be transferred. Would recommend anyone to contact HMRC first if they are thinking of allowing this company to act on their behalf.”

Helpful Report

Posted 6 years ago

Following our phone conversation we have now investigated your complaint. The claim we made to HMRC was correct, based on the information you provided. However, we have now confirmed that you provided the wrong information regarding your income and this is why you have received a tax bill from HMRC.

Posted 6 years ago

“I have used tax refund before and I was happy with the way they conduct the information I gave to them. ve”

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Posted 6 years ago

Hi there, I'ts always great to hear of clients so pleased with our service they come back and use us again. Mel @ The Tax Refund Company.

Posted 6 years ago

“I thought this was a fraudulent text/ email so contacted PAYPLAN to check all contact was ligit and pleasant”

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Posted 6 years ago

Hi there, Thanks for your feedback. We've helped many Payplan clients claim back their overpaid tax and help reduce their debts. Mel @ The Tax Refund Company.

Posted 6 years ago

“It's an easy and straightforward process, to help you to get your own money back, from overpaid tax. With just a few of your details needed, your tax refund application is up and 🏃👍👍”

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Posted 6 years ago

Hi Antonio, That's great feedback to hear. Thank you. It's our aim to make the process as straightforward and simple as possible. Lots of people have paid too much tax and in so many cases we can help them get it back. Regards, Mel @ The Tax Refund Company.

Posted 6 years ago

“Really happy with process so far. Thanks for all your hard work”

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Posted 6 years ago

Hi Ian, Thanks for the great feedback. We always work hard to get tax refunds for our clients. Mel @ The Tax Refund Company.

Posted 6 years ago

“Everything is straightforward and easy to fill in form.”

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Posted 6 years ago

Thanks for the great feedback. Our aim is to make claiming overpaid tax back as easy as possible for our clients. Mel @ The Tax Refund Company.

Posted 6 years ago

“I have used you tax refund company for a couple of years I've had no problems I give u 10 out of 10”

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Posted 6 years ago

Hi :) Thank you for your review! It's great to see that you are very happy with our service! Take care! Mel, The Tax Refund Company

Posted 6 years ago

“Good service, hopefully I should get some of my hard earned money back.”

Helpful Report

Posted 6 years ago

Thank you for your review and for applying with The Tax Refund Company :) It means a lot to us to know that you are happy with our service. We hope to be able to get back your hard earned cash soon! Take care! Mel, The Tax Refund Company.

Posted 6 years ago

“Easy and quick online form would definitely introduce family and friends to this service.”

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Posted 6 years ago

Thank you very much for taking the time to leave us your feedback and for recommendation around your family and friends! We are very pleased that you found our service quick and easy :) Take care! Mel, the Tax Refund Company

Posted 6 years ago

“Its early days yet so let's hope they can get me something off HMRC”

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Posted 6 years ago

Hi Paul and thank you very much for taking the time to leave us your feedback. We hope we will be able to get your hard earned money back for you very soon! Take care! Mel, The Tax Refund Company

Posted 6 years ago

“I've used your company for the last couple of years and I.m more than satisfied with your service you are quick with your responses. And I've put your company forward to some of my friends who are going to contact you shortly and thank you again for your help”

Helpful Report

Posted 6 years ago

Hi James and Thank you for your kind words and recommendation :) It means a lot to us to know that you are happy with our service! That's what we aim for ! Take care! Mel, The Tax Refund Company

Posted 6 years ago

“Very helpfull”

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Posted 6 years ago

Hi, thank you for your kind words! It means a lot to us to know that you were happy with our service :) Take care! Mel, The Tax Refund Company

Posted 6 years ago

“Quick and easy to apply.”

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Posted 6 years ago

Hi :) Thank you for your feedback! It's great to see that we made the process quick and easy for you! It's been our pleasure. Take care! Mel, The Tax Refund Company

Posted 6 years ago

“Replied back really quickly”

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Posted 6 years ago

Hi Clive and thank you for your feedback. We are pleased to know that you are happy with our service. We always aim to reply to our clients as soon as possible and process every application in the quickest possible time. Thank you again! Take care! Mel, The Tax Refund Company

Posted 6 years ago

“Easy and quick process to follow”

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Posted 6 years ago

Hi Helen, We are pleased to know that you have found our tax refund service easy and quick to use! Thank You for using us for your tax refund :) Take care Mel, The Tax Refund Company

Posted 6 years ago

“Easy to complete.”

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Posted 6 years ago

Thank you for the amazing review! Making sure our service is easy to use and leaves a good impression on our clients is our number one priority! Take care, Mel

Posted 6 years ago

“Nice and easy to complete”

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Posted 6 years ago

Hi and thank you for your 5 star feedback! We always strive to make our review process as straightforward as possible for our clients :) Mel, The Tax Refund Company

Posted 6 years ago

“Very professional, helpful and patient”

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Posted 6 years ago

Hi Una! Thank you very much for your 5 star review! :) To know that you found our service very professional, patient and helpful is lovely to hear! That's what we aim for! Thanks again! Mel, The Tax Refund Company

Posted 6 years ago

“Good customer service”

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Posted 6 years ago

Thank you for your feedback and great review, it means a lot to us to know that you were happy with our service! Take care :) Mel, The Tax Refund Company

Posted 6 years ago

“Weary good and easy to use it”

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Posted 6 years ago

Hi Deividas! Thank you for your great review! It's great to see that we made the process easy for you! It's been our pleasure :) Mel, The Tax Refund Company

Posted 6 years ago

The Tax Refund Company is rated 4.4 based on 901 reviews