The Tax Refund Company Reviews

Name: The Tax Refund Company
Address: The Tax Refund Company Grosvenor House St. Thomas, Stockport
Rating: 4.43

4.4 Rating 901 Reviews

89 %

of reviewers recommend The Tax Refund Company

Company Reviews

Metrics

4.4

Based on 901 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Very Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great, easy, and quick process.”

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Posted 6 years ago

Hi Steven, Thanks for the great review. Happy you found it so easy. That's how we try to make it. Regards, Mel @ The Tax Refund Company.

Posted 6 years ago

“It was so easy to follow all the steps in order to submit this form and free of charge! Amazing 👏”

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Posted 6 years ago

Hi Florentina, Thank your for your review. –We work on a no win no fee basis, so if you aren’t owed any money our service is completely free of charge. If we get you a refund our minimum fee is £38. If your refund is over £100 our fee is 38p for every £1 we get you back. If your refund is less than our £38 minimum fee you will have nothing further to pay. You keep 100% of all future savings that you make from us getting your tax code adjusted. Regards, Mel @ The Tax Refund Company.

Posted 6 years ago

“Bullied into making this claim. Wanted nothing to do with them and they persisted despite me telling them this”

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Posted 6 years ago

Hi there, If you were asked to complete the review by your IVA company it is with the aim of getting you a tax refund to reduce what you owe on your IVA. If you have any queries please call me on 0161 968 7345. Regards, Mel @ The Tax Refund Company.

Posted 6 years ago

“Never done this before hope it's worth it in the end. As lot of going backwards and forwards.”

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Posted 6 years ago

Hello, Thanks for your review. Sometimes we do need to come back with further questions, but this is only to progress your tax review and maximise any potential refund claim. Regards, Mel @ The Tax Refund Company.

Posted 6 years ago

“Very prompt service and although I was unaware of further entitlement, the company had kept an eye open for me.”

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Posted 6 years ago

Hi there, thanks for the great review and the five stars! Mel @ The Tax Refund Company.

Posted 6 years ago

“Forms constantly showing errors despite the fact that none are there”

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Posted 6 years ago

Hi there, Sorry to hear you were having some difficulty with your application. Please could you call us on 0161 968 7345 so we can take a look at this for you. Regards, Mel @The Tax Refund Company.

Posted 6 years ago

“Great to be able to talk to a real person, when having difficulty with some parts of the form. Friendly, professional service.”

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Posted 6 years ago

Hi there, So happy that you got the assistance you needed. Claiming back your overpaid tax should be as easy as we can make it. Regards, Mel @The Tax Refund Company.

Posted 6 years ago

“Straight forward to complete. Thank you.”

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Posted 6 years ago

Hi there, thanks for the great review. We want to make claiming your tax refund as easy as it can be. Regards, Mel @The Tax Refund Company.

Posted 6 years ago

“Very user friendly, quick and efficient”

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Posted 6 years ago

Hi there, thanks for the great review, glad you found it so easy to use our service. Regards, Mel @The Tax Refund Company.

Posted 6 years ago

“Spammed with emails”

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Posted 6 years ago

Hi Matthew, Sorry to hear that. It looks like the only emails we have sent you are to progress your application for a tax refund. Please can you call us on 0161 968 7345 to clarify. Regards, Mel @ The Tax Refund Company.

Posted 6 years ago

“The customer service was brilliant, you guys make the process very straightforward. Well to you all !”

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Posted 6 years ago

Hi there, thanks for the great review. Glad we could make it easy for you. That's how claiming back your overpaid tax should be. Regards, Mel @The Tax Refund Company.

Posted 6 years ago

“I was happy”

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Posted 6 years ago

If you're happy then we're happy! Thanks for the review Felicia

Posted 6 years ago

“Is the second time i use the TAXrefundCo and so far they're very professional if they think i have a chance for some refund they are the right company thanks for your professional work Ioannis Yanni Balamatsias”

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Posted 6 years ago

Hi Ioannis, Thanks for the great review. We will do our best to claim back any over payment of tax you might have made. Regards, Mel @ The Tax Refund Company.

Posted 6 years ago

“Keep me updated via Emails Excellent Thank you”

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Posted 6 years ago

Hi there, Thank for the great review. Glad you were happy with the communication. Regards, Mel @ The Tax Refund Company

Posted 6 years ago

“Just thank you”

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Posted 6 years ago

You're very welcome!

Posted 6 years ago

“Very easy. Glad to know about this website.”

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Posted 6 years ago

Thanks for the feedback - tell your friends! Kind regards

Posted 6 years ago

“Great easy”

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Posted 6 years ago

Thanks for the review Sean, much appreciated. Kind regards

Posted 6 years ago

“Very helpful”

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Posted 6 years ago

We do our best! Thanks for leaving a review, we really appreciate it. Kind regards

Posted 6 years ago

“Easy to use they comunicate well with you”

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Posted 6 years ago

Thanks for the review - it's really appreciated. Kind regards

Posted 6 years ago

“Reliability, Helpfulness, efficiency”

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Posted 6 years ago

Thanks for your kind words Audrey, they really are appreciated. Kind regards

Posted 6 years ago

The Tax Refund Company is rated 4.4 based on 901 reviews